1stDibs Questions & Answers

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Here’s what consumers have asked with answers from 1stDibs staff and previous consumers.

2 questions answered
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Question:

How easy is it to get a hold of customer service at 1stdibs.com?

Answer:

Impossible. I was given a run around for 3 weeks. There are people to answer but they pretend to take care of your issue. Always a run around before you talk to someone. They want you to give up trying to call them.

By Lindsey P.
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Question:

Is 1stdibs.com a scam or a legit company?

Answer:

It's a real company. But as I have learned by experience their policies and buyer protection are a scam. They mark up prices and sell high. You over spend and no way to get a refund. I'm highly disappointed in their ethics. Don't buy, look elsewhere.

By Lindsey P.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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