Here’s what consumers have asked with answers from 1stDibs staff and previous consumers.
Impossible. I was given a run around for 3 weeks. There are people to answer but they pretend to take care of your issue. Always a run around before you talk to someone. They want you to give up trying to call them.
It's a real company. But as I have learned by experience their policies and buyer protection are a scam. They mark up prices and sell high. You over spend and no way to get a refund. I'm highly disappointed in their ethics. Don't buy, look elsewhere.