thredUP

Recently they started charging nearly $20 to process a bag. The bags used to be free. You hardly make any money for mid range label clothing like Madewell, Banana Republic, etc. They then take most if not all your earnings in fees. At least you can claim your Goodwill donations on your taxes. You'll get far more money. Thredup started out great but has turned into a money grab site - beware.

In hopes of making a little money back, I send them good quality, never worn items, even with price tags. They show you how much they sell it for the profit ends up being less than 5% of the sale. They have a service fee of $14.99 that gets deducted from your earnings.

The only way to get payout is through paypal. Do not use them if your purpose it to make money. They are only good for donations. I wish I knew this before I sent them my good quality items. You are better off selling your stuff privately.

Absolutely horrific business practices now. Previously consigned with them years ago and had problems but nothing like this, you'd be lucky to make 5%-10% of your items worth. Please just go to your local consignment shop. It takes over a month for them to even look at your items and they no longer offer a way of reclaiming them if you've changed your mind. There are so many better options than them.

I have bought numerous times, never had issues this time no package no tracking 20 days pending. Reached out to customer service by email, they said they sent the package without tracking and to let them know with a designated date to respond if not received When I told them I did not receive they swore they sent. I believe they just never sent the package because when I told them I wanted my money they refunded with no package. Be careful.

I used to quite a bit of clothes to thredup. I stopped for awhile because it was starting to not be worth it. It had been awhile so I thought I'd try again. Out of 5 bags, I have made more than their 15$ fee on like 3 of them and just barely over 15$. They accepted a lot but the pay out is so so so so low. I've also seen that they won't pay you anything for some mall brands even though they'll happily accept them. Don't even bother honestly. I was trying to make extra money but I'll probably end up having to pay them just to cover the high fees.

Aweful I sent in clothes all name brand over 20 items they list 1 I was in shock. I sell on other platforms like Mercari and eBay only name brand quality stuff that sells great. But time consuming listing so I gave this a try NEVER again I didn't understand that if you don't ask for your stuff back before they receive it you loose. How frustrating I could have made money on my items.

Do NOT send your clothing to this company. They have so many fees, that even IF\WHEN your item sells, you'll never see the money (especially since they usually tell you your payout amount equals, like, $3). I sent in three boxes of brand name clothes, several sold, and I've yet to receive a single dollar. I feel SO ripped off and just pissed off. NEVER AGAIN. Ugh.

I would not recommend Thred Up if you are looking to get money back from their sales
I sent in approximately 75 dresses- Calvin Klein, White House Black Market, Michael Kors etc and received less than $50.
They sold items for pennies. I guess read the fine lines. Better off finding another venue to sell or bag items and donate to local shelters or charities

Thredup is a scam! They kept all my designer dresses, claimed only one sold and claimed they kept the money for processing fees. They ignored my emails inquiring about my clothing or made any attempt to keep me informed. My clothing could have been given to a charity or someone in need not for their greedy and dishonest profit. They are Basically crooks. They've been reported to the Better Business Bureau.

I sent designer apparel to this company, they kill you with fees. If you want to reclaim items, the processing fee alone, will make you feel as if it were not worth it. Save your breath, donate to Good Will, Salvation Army, Church or shelter, and write it off. This place should be investigated by the Attorney General of their State, which I may do, as they are operating loan sharking ring, but with clothing

I sent a bag to their J.Crew always program. In that case, you're supposed to send either items made by J.Crew or similar brands. The bag was packed full. I could barely get it shut, and it contained mainly dresses from J.Crew, Ann Taylor and Michael Kors. All were in good condition. I could've sold them on Poshmark and probably made $15-$20 each based on other sales I've done. But I thought, why not give Thred Up a go?
Oh my God, after waiting 3 to 4 months, I got an email the other day congratulating me on the $15 I made for the entire bag. I really wish I had not sent them my dresses. I feel so ripped off, and I think they are ripping off everyone who uses their site. As far as selling clothes. If you are in it just for the environmental/recycling reasons then I guess go for it. But you would probably be doing a better deed by donating to a Dress for Success program and not corporate greed.

Thought I'd try this place to resell some of my work clothes. They accepted all the pieces (6). Their policy is to give new purchasers a 45% discount, even on items they just received. (I would understand that policy IF the items hadn't sold in, say, a month, but not INSTANTLY!). Five of my items sold. I received a grand total of LESS THAN $12 for my five sold items. Even then, in order to actually get cash, there are service fees, further reducing my payout. I would have been better off donating them, and, in future I will!

I've bought many of my clothes via ThredUp and was lucky to find some interesting items at good prices but after my last placed order I think I'm done. I often had to spend some considerable time trying to find what I like, I also had to make sure their measurements were accurate since I already knew some of the brands' sizing, and their description didn't match the usual size. They started to take quite a long time to ship my parcels. I thought I was buying an item in great condition to then find out the garment had some damage. Additionally, they charge a restock fee and many times the shipping costs didn't even match the package's weight and size. It takes a while to get your money back, by the way. I mean, once they get the returned parcel, they notify you and then you have to wait several days until the return is complete and your funds available, meaning that if you find something that you'd like to spend your credit on, you're unable to do so. If you choose to get reimbursed to your original payment, then that's an awful deal because it ends up being more expensive since you'll pay shipping plus restock fee. They sell items that are not returnable due to a big discount but they don't measure them properly. Some items are even sold without providing measurements, that is common to find with their jackets. If it doesn't fit, you'll end up returning.
Oh and I forgot to mention they take pictures of heavily wrinkled garments intended to sell.
Oh. And I forgot. I also requested a clean out closet kit, I shipped good stuff including a new, nice kids' pair of hiking boots but those never showed in the website's search. Only my least nice items appeared available. They probably take the best stuff and sell it somewhere else. Besides, many clothes are not just used but expensive and I know there's good, new stuff that can be found at similar costs.
My fault, ladies, I should've raised my shopping standards loooong ago. But still I'm gonna have to spend some pending credit.

Since when did these idiots charge $3.99 for returns for each item? And then offer a credit instead for less to try to bargain with the crap they sent you? I. Am. Soooooooo. Sick. Of being gipped by everybody. I swear online shopping is absolute trash these days; we are officially seeing how easy customers can be swindled by businesses like Thred up. I have even heard people sending their name brand stuff and only giving them a few dollars, but then reselling it for much higher. I am shocked by how greedy and trashy they've become. I wonder who owns this trashy company.

This company is a totally fraudulent SCAM. The clean out program? It's shady, it's unethical, it's downright STEALING.

I sent in a few items with their free kit. A BRAND new with tags dress from Coach (listed or like $10?) and a few other items I felt should have been listed for more...

I also sent in a shirt I had bought from Marshalls (I googled it after this whole situation) and they listed the shirt for $300 but were "discounting" it for $50 (it hasn't sold yet but now it's down to $38...)

The whole situation is sketchy. Don't trust them. And save your time. Just donate the clothes or sell on Ebay...

My ThredUp payout after selling 20+ items -- including quality brands like Ann Taylor, Banana Republic, White Houes Black Market, and J. Crew -- was a whopping $1.56, and it took nearly half a YEAR for them to process these donations. (I won't call them sales, because it's essentially a donation.) You can see in the photos how much money these items were sold for versus how much I received in payout too. What a silly waste of my time and effort. I would have been better off just donating them to a women's shelter or taking them to a local Goodwill so that my donations could have at least helped someone in need rather than someone in greed. How is this business still a business?

I do have negatives about this company, but it's the best idea. Just need to share more percentages to their sellers for the good merchandise that's sent to them.

I have used thredUP in the past and had good results. This last clean out bag I had several items that sold, some brand new with tags. I got several emails from thredUP telling me my payout amount, but my account balance never changed. When I asked about it, I was told that there was a " clean out fee ". That clean out fee was conveniently slightly more than my payout fee. There's another review on here stating " they steal clothes" and I completely agree. Thredup has lost my business. I will no longer sell, buy, or refer anyone to Thredup.

I sent 16 pieces of woman's clothing new, many never worn. Chico's, Talbots, LandsEnd so good quality clothing. Took three months to process. My payout was thirty-three cents. But I'm happy other ladies got some nice stuff at a great price. I've never bought anything from them so I can't speak about that. If they do indeed keep stuff out of landfills then it might be worth it. It's not like Poshmark where you can make a few bucks if you have time to do the listings.

I have now purchased 4 pairs of jeans in 4 seperate orders on Thredup. Each time I have ordered jeans described as having a "boyfriend" fit which is supposed to be a looser fitting jean. Every time I get my order I receive jeans clearly labeled as skinny jeans. I thought once or twice may have been an honest mistake but after 4 times I give up. It wouldn't be hard to look at the jean label and make the description correct. I have lost money with every purchase because although they take returns, the original shipping is not refunded. At this point I could have purchased a brand new pair of brand name jeans that fit right for the same price, and I would have at least 1 good fitting pair instead of 4 pair that don't fit. Customer service has not been helpful. The emails I received in response to my request for help don't make sense, almost as if google translate is being used. You'd be better off spending your money somewhere else.

My mother died and she had three closets full of clothes. Many still had the tags on them. Never worn. I cleaned out her house and sent many to thread up. Many with tags on them from macys and jcpenney. They accepted 3 items, none with the tags still on them. I thought to myself, someone must have stolen them at threadup. I still have a lot more of her clothes but I will just have to have a rummage sale. This company is an absolute joke in my opinion.

Sent in 5 purses. Not inexpensive brands. They sold 3. They pocketed 3 times as much as I was paid. You have to jump through hoops to get paid unless you want to tune it into store credit. No way I would buy anything from them. Guess I'm just out the money plus the 2 other purses. You live and learn.

So I cannot speak as to selling my clothes through this company but when it comes to making a purchase I ordered all excellent items and that is exactly what I received! I needed a couple of Calvin Klein blazers and Ann Taylor work dresses and I made sure to order the excellent quality that says it comes brand new and that's exactly how the material came! Completely true to description. The only thing I will say is I did not read the description for a final sale item so I did not know the material before purchasing, but everything else was perfect! Ordered 6 items and keeping all 6 items! The packaging was also so cute and I ordered everything 8 days ago and it came pretty fast for standard shipping!