Gracekale D.

I've bought many of my clothes via ThredUp and was lucky to find some interesting items at good prices but after my last placed order I think I'm done. I often had to spend some considerable time trying to find what I like, I also had to make sure their measurements were accurate since I already knew some of the brands' sizing, and their description didn't match the usual size. They started to take quite a long time to ship my parcels. I thought I was buying an item in great condition to then find out the garment had some damage. Additionally, they charge a restock fee and many times the shipping costs didn't even match the package's weight and size. It takes a while to get your money back, by the way. I mean, once they get the returned parcel, they notify you and then you have to wait several days until the return is complete and your funds available, meaning that if you find something that you'd like to spend your credit on, you're unable to do so. If you choose to get reimbursed to your original payment, then that's an awful deal because it ends up being more expensive since you'll pay shipping plus restock fee. They sell items that are not returnable due to a big discount but they don't measure them properly. Some items are even sold without providing measurements, that is common to find with their jackets. If it doesn't fit, you'll end up returning.
Oh and I forgot to mention they take pictures of heavily wrinkled garments intended to sell.
Oh. And I forgot. I also requested a clean out closet kit, I shipped good stuff including a new, nice kids' pair of hiking boots but those never showed in the website's search. Only my least nice items appeared available. They probably take the best stuff and sell it somewhere else. Besides, many clothes are not just used but expensive and I know there's good, new stuff that can be found at similar costs.
My fault, ladies, I should've raised my shopping standards loooong ago. But still I'm gonna have to spend some pending credit.