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Thought I'd try this place to resell some of my work clothes. They accepted all the pieces (6). Their policy is to give new purchasers a 45% discount, even on items they just received. (I would understand that policy IF the items hadn't sold in, say, a month, but not INSTANTLY!). Five of my items sold. I received a grand total of LESS THAN $12 for my five sold items. Even then, in order to actually get cash, there are service fees, further reducing my payout. I would have been better off donating them, and, in future I will!
Tip for consumers:
I don’t believe anything they say or do. They gave me the opportunity to reclaim one item that didn’t sell (for a fee — to get my own stuff back!). They still have it listed for sale on their website, so, apparently they are not donating our items after all (or at least not until they fail to manage to squeeze every last penny out of them).
Products used:
I was selling clothes, not purchasing them.
Purchased something that was SUPPOSED to come in bright colors — bright pink, yellow, green, blue and orange (first photo) and what arrived looked nothing like that (second photo). Very disappointed and will never order from them again.
* MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Janet S.'s review of thredUP earned 2 Very Helpful votes
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