We’re in this together! Stay safe with our COVID-19 guide

View
×

Whistle B.

2 Level 2 Contributor
  • 8 Reviews
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Computers & Technology, Home & Garden

Member since August 2020

  • Reviews

    8

  • First Reviews

    5

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    81

Review Distribution

8 Reviews by Whistle

5/2/21

I bought a fan online. After receiving it I immediately noticed (I have assembled many fans) that the iron tube that needs to go in between the bottom stand and the fan itself was missing. It is not inside the bottom part, not inside the top part. And not separate in the box.

I also tried if the parts might fit together without the tube. They don't. Another part, the tap to hold the fan, doesn't screw (the screwthread is damaged).

I contacted their support of Technopolis. Photos included.
The answer, "I have to go to a shop so they can assemble it for me" (in other words, I am too stupid to assemble it myself). Sorry, I am not going to a shop after buying something online, so I told them this. Only to get the answer to how to assemble it. Talking about the iron tube (which is missing!) etc. etc. This company is not worth buying anything at all. Because when you need help there isn't any.

My decision, I threw it in the bin. And never will buy anything again from them. Worst, worst customer service ever.

Tip for consumers:
When you suspect normal Customer Support. Skip this company!

4/20/21

One of my email addresses I used to email daily very often to a friend. Someone who doesn't use any messenger nor doesn't want to.

A few weeks ago my account was having issues sending emails and I contacted the support. All normal things like uninstall/reinstall didn't help.

My friend told me at that time that my emails came in the Spam. Not tech savvy I wasn't added to the white list but my emails were moved into the inbox.
A few days later I could not send emails any more to Hotmail. And a part of my IP address was blocked. Please note, I rent an apartment with WiFi included. No idea which (Bulgarian) provider I have. So no possibility for me to contact them. And for such issue I am not going to contact the landlord.

The same day I got the message in my application that I was blocked out of my account. So I contacted the support of mail.com.

Only to learn that I am treated as a criminal/terrorist or even worse:
Our security department has examined activities coming from your account and determined that your account will remained blocked. Please understand that we cannot change a decision taken by the security department and that we have no additional explanation to offer because they will not share the exact reason for the block.

No explanation, no possibility to defend myself against something I for sure have not done. Nothing!

3/14/21

Since the start of my contract my Mobile Internet Data access is not working.
I have tested several other sim cards in my cellphone for Mobile Data access. They all work correct.

I have tried the Telenor Sim card in other cellphones. It DOES NOT work in other cellphones too!

The creepy Customer Support does not help at all. The only thing they say that the card is activated (well, this might be, but it still doesn't work since the start) and that I have to check my phone and the sim card in another phone.
Which I did in 3 different cellphone (confirmed working with other sim cards). The sim card DID NOT work in any of them.

I pay for a service I do not receive and there is no help from the so called Customer Support.

Don't bother to do business with them it'll only cost you and help you can forget.

Tip for consumers:
Visit site of another telephone company in Bulgaria and do your stuff there. They might be a bit more expensive but their support never can be as terrible as this one.

Service
Value
Quality
12/20/20

A great delivery service for supermarket shopping in Bulgaria.
Reasonable prices and enough choice.
Quality overall good and the delivery persons are polite.
Most of them speak very well English (I haven't met one who didn't).

12/19/20

Delivery time is awful long and the update from where the package is, is out of date and most of the time not correct.
A total of 3 orders weren't delivered (Greece). Items ordered October 15th 2020!
The same issues happened when I lived in Portugal in 2019. There I thought it was the delivery man, but now I don't think that any more.
Only thing positive is that you receive your money back, but that is it.

8/29/20

I ordered online. Delivery date was communicated. By email and text message. All that came, no delivery.
On the website if the transportation company was mentioned that it was delivered.
I do understand technical issues. I do NOT understand no communication.
Thessaloniki, Greece

8/29/20

I ordered online. Delivery date was communicated. By email and text message. All that came, no delivery.
On the website if the transportation company was mentioned that it was delivered.
I do understand technical issues. I do NOT understand no communication.

8/25/20

For Belgium their customer service is stationed in Casablanca Morocco. At NCC/NewCo.

This is a company with an extremely toxic environment and NO communication at all. Both from NCC/NewCo side as WorldLine side.
Furthermore the strict #Covid-19 rules from the Moroccan government aren't kept in the office in Casablanca. And, you will not get paid when leaving the country because it goes by cheque and they are not wiling to help you out here when you have left the country before the cheques are proceeded. There isn't a more toxic company than this one.
As I will not get paid I really can not care less about what is happening with the company in Morocco. When the government will close it down due to not following the rules... That is how it is when you not follow the rules.

#NCC #Newco #Worldline #Moroccan Labour Law #Moroccan Government.

Tip for consumers:
Don't become customer. They do not care about you.

Products used:
I was an employer there who will not be paid for the last 10 working days. Because of their strickt rule to pay out by cheque and I had to leave the country by government rules.

Service
Quality

Whistle Has Earned 4 Votes

Whistle B.'s review of mail.com earned a Very Helpful vote

Whistle B.'s review of Ikea earned a Very Helpful vote

Whistle B.'s review of afm.gr earned a Very Helpful vote

Whistle B.'s review of worldline.com earned a Very Helpful vote

Whistle hasn’t received any thanks yous.

Whistle doesn’t have any fans yet.

Whistle isn’t following anybody yet.

Similar Reviewers on Sitejabber

trevorn53
6/14/21

One day my account just stopped working. I log in, it says my account is blocked and to contact...

peterc1234
6/11/21

I have had thic account for two years and send and receive many emails a day. After a hardware...