• Ups.bg

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Ups.bg has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

See all photos
How would you rate Ups.bg?
Top Critical Review

“UPS abuses new law”

Whistle B.
7/11/21

Since July 1st the "all knowing" EU Parliament, took into effect a new law. When a private person orders items from outside the EU, with a price below €22,00, you have to pay tax (when the store doesn't collect this). Which is no problem. The tax is 21%. The problem is the misuse of this law. As could have been expected, there is directly a possibility of misuse. I ordered an item from India, this was the beginning of June. Value $28.05. Tax for entering Europe should be $5.99, €5.04. To LEV 9.87. UPS request LEV 18.00)! Almost double the tax! And then... You have to apply for a special paper, the paper itself is free. But... It has to be collected from the Airport. I am sorry? We still live in a Pandemic. THE place to be exposed (I belong to a hazards risk group) to the virus is at an Airport. No way I am going to go over there. Furthermore, in this electronic period, these items can be requested in almost all European countries online. If they need them (most of the time, it is not necessary). The Airport is about 10 km from where I live. Public Traffic is no option, thus a taxi. This'll cost me about half the amount I paid for the item. When not more. And there is more. Broker costs for UPS. LEV 36. I paid $21.00 shipping. Now broker costs? So, thanks to the EU parliament I have to pay a total of (est. Due to taxi costs vary) LEC 104 extra. About €50.00. For an item with a value of $28.05?! Don't forget, I paid $21.00 shipping costs already for UPS. And now this? UPS can send the item back. It was a birthday present, but the joy of this item is lost forever. Thanks to the EU and UPS. UPS, you should be ashamed of your "service".

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user whistleb4
16 reviews
5 helpful votes
July 11th, 2021

Since July 1st the "all knowing" EU Parliament, took into effect a new law.
When a private person orders items from outside the EU, with a price below €22,00, you have to pay tax (when the store doesn't collect this). Which is no problem. The tax is 21%. The problem is the misuse of this law.

As could have been expected, there is directly a possibility of misuse.

I ordered an item from India, this was the beginning of June.
Value $28.05. Tax for entering Europe should be $5.99, €5.04. To LEV 9.87.
UPS request LEV 18.00)! Almost double the tax!

And then...
You have to apply for a special paper, the paper itself is free.
But... It has to be collected from the Airport. I am sorry? We still live in a Pandemic. THE place to be exposed (I belong to a hazards risk group) to the virus is at an Airport. No way I am going to go over there. Furthermore, in this electronic period, these items can be requested in almost all European countries online. If they need them (most of the time, it is not necessary).

The Airport is about 10 km from where I live. Public Traffic is no option, thus a taxi. This'll cost me about half the amount I paid for the item. When not more.

And there is more. Broker costs for UPS. LEV 36. I paid $21.00 shipping. Now broker costs?

So, thanks to the EU parliament I have to pay a total of (est. Due to taxi costs vary) LEC 104 extra. About €50.00. For an item with a value of $28.05?!

Don't forget, I paid $21.00 shipping costs already for UPS. And now this?

UPS can send the item back. It was a birthday present, but the joy of this item is lost forever.
Thanks to the EU and UPS.

UPS, you should be ashamed of your "service".

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Ups.bg?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Ups.bg?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business