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Robert R.

2 Level 2 Contributor
  • 7 Reviews
  • 34 Helpful Votes
  • 0 Thank Yous

Experience: Business, Clothing & Fashion, Shopping

Member since October 2018

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7 Reviews by Robert

I've bought several items from Banggood and had problems getting them delivered since they did not use the post office and their courier could not find my house, but that was tolerable and worked out.
Lately however I've noticed Banggood charging a postage/delivery fee on sale items that effectively eliminates any of the savings. This is sneaky and annoying Standard shipping used to be free. I've also noticed they charge for delivery insurance. Why should I pay delivery insurance? In most of the World the risk of loss during transit is on the vendor until the item is delivered, apparently China must be different or this is a rip off. For the two reasons above I have stopped ordering from them.
Katherine L. – Banggood Rep
Dear Robert R,

Many thanks for taking time to make a comment on our website and we are truly sorry for all the inconvenienced.

We are sorry to inform you that the price of the shipping method is different according to the type, location, shipping method, and warehouse you selected. You can view the shipping fees on each product page and at checkout. And the different shipping method will have different shipping time, you can choose one of them according to your personal situation. About more information about the cost of the shipping method, you can refer to the link: https://www.banggood.com/Search_hl70_at323

And we want to explain that the shipping insurance is not the compulsory purchase. You can make a voluntary purchase on it. Shipping insurance offers premium protection and safety for your valuable item during shipping.We'll reship your package or fully refund you if it's reported lost or damaged. Insurance can be selected during the checkout process. The cost of insurance varies based on the value of the product.

The estimated shipping times displayed at Banggood refer to the estimated time that the shipment will take after an order has been shipped. Banggood is not responsible for the failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays, customs issues.

Banggood is also not responsible for losses caused by a delay or failure in delivery resulting from any of the situations listed below:

Refusal to pay import taxes or to comply with the Customs regulations of your country;
Any product that is destroyed by local authorities in accordance with local laws relating to the illegal or restricted importation of products;
Any un-insured order that is lost or stolen.

If you have any other suggestions or feedbacks, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team
Paypal is great because it limits the number of companies and people to whom you have to give your credit card information. I like to do mail order from China and appreciate not having to give my financial information to companies I'm not certain about.

I started using Paypal again after my credit card number was copied and cloned and have not had a problem since.
The ridiculous censorship and removal of any comment that does not pass the liberal smell test is excessive to the point of making the site pointless. Certainly crazy or abusive comments need to be removed but issues such as whether racial equality is real or a myth or other controversial subjects like alleged police brutality or whether some women lie about rape cannot be discussed.
3-21-20 Actually to their credit, Quora seems to have gotten a little better lately.
The price quoted for a rental car means nothing unless it includes insurance and collision damage waver. I'm an American living in Thailand and have used them 5 times to rent cars with no problems.
The best part is that for USA rentals to foreigners (or Americans living abroad) is that they package up the car rental, liability insurance and collision damage waiver into one price that's far less than I could buy it at the counter. They use all the companies, but avoid Dollar and Thrifty. You'll be happier and wait about an hour less if you spend a little more and get Avis or Hertz.

October 2019, once again, no problems. Rented a Hyundai from Avis for $452 for two weeks in Los Angeles through Rentalcars and Avis. No problem whatsoever, I gave them the voucher they gave me the car. Price included liability and collision damage waiver.
I ordered a piece of electronic test equipment from an eBay seller who had a perfect record of customer reports. Turned crooked all of a sudden or something, but my $65 device never came, the sellers site immediately closed and the complaints started piling up reaching 90.
EBay refunded my money without any argument, excessive paperwork or excessive delay. I was highly impressed. EBay does protect their buyers.
Yanwen (aka Yanwen Economic Express) is one of the cheapest shipping choices and often the standard or "sellers method" choice for shipping on Aliexpress and others. Avoid them, your package will take at least a month to reach you. From China, they ship a package bound for Thailand to Malaysia, then re-label it and ship it to Thailand (who knows why). It takes a month or more and their tracking is a useless joke. Pay extra to get better shipping unless you like waiting.
I wanted to do a trial order to see how good they were. They would not accept my credit card because it's an American card and I'm staying temporarily in Thailand. I then tried to use Paypal, with which I've never had a problem and they would not accept that for the same reason. Akiexpress takes my card without any problem and Banggood takes my Paypal without any problem.
Security is great, but they appear more interested in playing cop than selling merchandise and it would be impossible to send a gift to someone who did not live at your credit card mailing address.
shamy z. – TomTop Rep
Dear Robert R,
Thank you very much for your feedback.
Our website supports credit card payment. In order to ensure the security of both transactions, we need customers to provide relevant information to confirm the order. Please understand!
Have you already placed an order on our website? Can you provide your order number? I will check the order information for you and will contact you as soon as possible to solve the problem for you.

Best regards,

Robert Has Earned 34 Votes

Robert R.'s review of Oldweb.yanwentech earned 3 Very Helpful votes

Robert R.'s review of Quora earned 19 Very Helpful votes

Robert R.'s review of eBay earned 2 Very Helpful votes

Robert R.'s review of Quora earned a Well Said vote

Robert R.'s review of Banggood earned 5 Very Helpful votes

Robert R.'s review of paypal.com earned 2 Very Helpful votes

Robert R.'s review of TomTop earned 2 Very Helpful votes

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