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Julianne I.

2 Level 2 Contributor
  • 6 Reviews
  • 27 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Clothing & Fashion, Shopping

Member since January 2016

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6 Reviews by Julianne

I purchased a piano through PayPal when it arrived it did not work. I spoke to your customer service. they said I did not have to provide tracking details.Because the item I purchased was from china, and the shipping to return it was more then I payed for the item. When I made the purchase it looked like they were located in the united stats when I went to send it back It turned out they wanted it shipped back to china. So PayPal Instead they asked for a letter from a professional stating that it did not work.So I went through the trouble of bringing it in to a music shop to have it looked at. The gave me a statement saying it did not work. I submitted it to PayPal and they still denied my case. I lost all my money.
I ordered a roll out pianos. I was so excited to get it. It arrived Damaged and doesn't work. I tried to contact the company, and there isn't a phone number that works. It turn out they are in china, So I went through pay pal, They expected me to return it , witch is understandable, except the shipping to china cost more then I payed for the item. So Pay pale would do nothing and I lost all my money. I had to save up for this. I can't afford to by another one. I got completely ripped off. Don't buy anything from this company. I just wanted to play piano...I'm so sad
Katherine L. – Banggood Rep
Dear Julianne I,

Thank you for choosing Banggood and sorry for any inconvenience caused.

For the product problem, here is the warranty of Banggood: https://www.banggood.com/Return-policy_hl103_at528, hope it could help you. We also hope you could contact us with the links below.
Return a DOA (dead on arrival) item
If the item arrived broken, please contact us within 7 days from the delivery date and follow the procedure for the 7 Days Product Guarantee.
If the item has a high value, we may ask you to return it. Please include all of its accessories, like cables, chargers, batteries, in the returned parcel. If an accessory or component is missing, we will ask you to pay for it. All the return shipping fees will be covered by us.

We recommend you contact us with the links below instead of the telephone.
We take the security of your personal information very seriously. Therefore, for the product problem, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team
Do not buy from houzz they shipped me terribly damaged chairs. I've been trying to return them with no luck. They are giving me the run around, and now I have to go through the hassle of filling out forms with my bank for a charge back it will take months to get a refund. These were for an occasion that has since past. Terrible service.
This company ripped me off. I ordered a rang hood, it came in damaged and the wrong size. I sent it back and they refused to give me a refund, Finally after many emails and call they refunded me 900 from 1500 dollars claiming it was damaged. Yes it was damaged that's why I sent it back. They kept $600 You can order from other companies that are reputably and stand behind there products. I would strongly suggest going elsewhere. If you want more detail and pictures feel free to call me *******555
Harold L. – Appliances Connection Rep
We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Please reach out to me directly with your order number. We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.
Thank you,
Nerd wax is not all natural, It contains a glue product that made my nose swell up to the size of a baseball, covered in dermatitis. $100.00 for the doctor appointment. Along with 10 days of prednisone. costing me $135.00, and 2 lost days of work. My daughters wedding is this week and it's still red and peeling. Because this product clearly makes contact with your skin, there should be a warning. it should also have a patch test requirement. I will contact the food and drug next to report this. It should be considered a cosmetic, and have to be approved by the FDA. Don't use this product.
on Price Jabber, Dress lily got back to me to say they resolved the issue, It is a lie they have not resolved anything. They offered me $15.00 back, how am I suppose to get two new dresses with $15.00. They said. the only way I could get my money back is if I send the dresses back and pay for shipping. The shipping cost more then the dresses. Do not buy from this company, they do not stand behind the product. The make cheap copies of the pictures they show you on line. The dresses were also dirty and smelled funny. Don't be fooled by this ripe off company!
CustomerService R. – DressLily Rep
Dear Julianne,

Thank you so much for your important feedback.

We very much regret that the issue has occurred.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Thanks for your support and kind understanding.

Yours sincerely,
Dresslily.com Customer Service

Julianne Has Earned 27 Votes

Julianne I.'s review of Banggood earned 7 Very Helpful votes

Julianne I.'s review of PayPal earned a Fraud Buster vote

Julianne I.'s review of Nerdwax earned 12 Very Helpful votes

Julianne I.'s review of Houzz earned 4 Very Helpful votes

Julianne I.'s review of Appliances Connection earned a Very Helpful vote

Julianne I.'s review of Nerdwax earned a Well Said vote

Julianne I.'s review of DressLily earned a Very Helpful vote

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