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Janet M.

2 Level 2 Contributor
  • 7 Reviews
  • 21 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Society, Shopping

Member since January 2015

  • Reviews

    7

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    687

Review Distribution

7 Reviews by Janet

1/16/20
Verified site experience

Everything I have ordered came in perfect! Packaged perfect! I have placed over 25 orders in 5 years and the photo books, cups and canvas and blankets were perfect! Thank you. And fast delivery

Reason I chose this business:

They were giving free canvas just pay shipping.

12/18/16

There clothes are cheap and nice but delivery time takes forever? No customer service to call the number disconnects when called. Long as you can wait a month to get your items or you never need to talk to a human go ahead and order. Returning an item is a whole other issue.

rosegalr
rosegal r. – Rosegal Rep

Dear Janet,
We are sorry to hear that you are having issues with regards to your delivery status.
As for our return policy, you can check here for details:
http://www.rosegal.com/terms/
With our registered and expedited post, we offer our customers a tracking number. You can use this to track the status and whereabouts of your items online.

We have sent you a tracking number to your account. Please login to check your ticket and find the tracking number.
You may then check the status of your item on this site: http://new.17track.net/en and http://www.myib.com/tracking/.

If you have any more questions about your order status please contact us via our Support Center.
Rosegal Customer Service Team

12/14/16

This is a true business that does care about you and tries to ensure fairness. I played a game for 15 hours straight and was in 1st place till the very end, thought I had 2 minutes but my computer must have lagged and it says 6 seconds and I lost. Was so upset as I spent a couple hundred and should have had 2 minutes. I emailed them. They were kind and compensated me. This is what real businesses do they care. I now am aware it can lag, rare but possible. Great customer service. Thank you.

11/3/16

Reasonable food prices but the food is AWESOME! They have salmon veg bowls that are to die for. They have chicken breastock bowls that are tender and juicy not dry! The shrimp screwed are yummy too!

12/17/15

I order 2 pair of Christmas socks and it stated a week delivery but I got them in 2 days. Thank you

12/12/15

My Aunt loved her flowers, she said they were gorgeous! Thank you for making her feel special.

1/6/15

I placed an order in the evening and when I received the confirmation email it had changed one of the items I order from black to purple. When I immediately called they were closed. I went on line again and the item was no longer offered. It was a Black or Purple Paws slap watch. When I called this morning as soon as they opened they stated that watch was sold out of black and that I took the last purple. I asked to please credit my account as I hated purple. Alex stated order was already shipping. I must say I was not happy. Its not the money but the fact that because black was sold out they sent me purple. Now I have to send it back which will cost me money. This is wrong and I will never use this company again. Poor customer service. Sadly. I donate hundreds yearly with Pet Rescue and will continue but never use this company again.

Janet Has Earned 21 Votes

Janet M.'s review of Teriyaki Madness earned a Very Helpful vote

Janet M.'s review of GreaterGood earned 18 Very Helpful votes

Janet M.'s review of Total Trivia earned a Very Helpful vote

Janet M.'s review of From You Flowers earned a Very Helpful vote

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