ZulilyReviews 4,523

Product did not arrive until 1 month later! Zulily has no stock just a middle man stay away from this site! First and last time I use them the dress I ordered was also a misleading ad suppose to be embroidered and was just a print not happy at all! STAY AWAY!

Ladies and maybe guys reading this review, I absolutely RECOMMEND buying from there ready to ship tab (if you live in the U. S) because those items got to me very very quickly especially coming from a site notorious for terrible shipping. I purchased ten things on the the 3rd of January. Only one of the items were from a flash sale event therefore that specific item needed to get to Zulily before it got to me. All of the rest (9 items) were purchased from there "ready to ship" tab. I purchased from there ready to ship items because I heard of the horrendous shipping speed from them, so I figured if things were already at their warehouses I'd get my items faster. I got one of the ready to ship items on the 7th which is ridiculously fast coming from Zulily. The other ready to ship (8 items) have come in today which is the 12th. The item I bought from the flash sale has not arrived yet, but it already has shipped out and will get to me on Friday, the 16th. The ready to ship tab has a $#*! ton of clothing and took me ages to look through it all, but I'm actually pretty damn pleased with what I got. Hope this helps. Happy shopping

Edit: 1/15/15 I just wanted to add that my flash sale item came in which is a day earlier than the expected shipping day. I've added a photo of the item in its packaging below.

I've also added a photo of a 'ready to ship item' I wore to college today. It is the light blue sweater.

I have ordered several times from Zuliy, probably because I like wasting money. Now, I've seen these same items in a store, but for some reason when you purchase from Zulily they have produced a cheaper and crappier version of the same item you can buy mainstream. They use a cheaper fabric, the sizes are off, the stitching comes out... its bad. And for the price its even worse. They are cleaning up on this website by showing you an item properly made, that is not what they are going to send you. Even the baby stuff. Oh, and it takes FOREVER to get it.

I love Zulily. I've been shopping for over a year and have spent thousands of dollars. I have had a few errors with my order which I feel is okay because they refund the money and give me a credit-I just email and it's fixed. It usually states when an item will be delivered so I don't think it's fair to complain about the shipping time. I do like someone else's suggestion that the free shipping be used for the next day, sometimes I save items in my cart if the next day's sales look promising so I can avoid double shipping!

It's fine if you know the brand and do not mind waiting for shipping which can take over a month! Products I have purchased have been in good condition, as described, but not everyone wants to wait forever for a product they've paid for! Also it is ridiculous that you have to pay shipping and then get free shipping on more products SAME day! Why wouldn't I just buy everything I want at once? At least make it the NEXT day when there are new deal.
This site was innovative and neat when it first came along but eventually will sink when someone else figures out how to get these deals (which not all products are) and can get them to you sooner!

Ordered items and a week later the site shows no record of an order. Luckily I paid through paypal and can open a dispute.

I wished I had checked these reviews before I ordered. They seemed to have unusual and funky gifts. There were numerous popups on my screen that led me to actually view their sight. I placed an order for 6 items well before Christmas (I think it was December 13). After the order processed on screen a note "About Zulily" appears. It states they have no stock, rather items are shipped from vendors to them for inspection and reshipping to the customer. I thought I was cutting out the middleman by ordering on line. If I had known this I would not have purchased. While all items showed initially on stock, this method of fulfillment placed all my items to be received in the new year. Not again. I'm sure returning anything would have been a nightmare.

When I purchased my items I wasn't aware it would take a month to get my items. I'm still waiting and when you're buying infant clothes a month to wait drastically cuts down on the time they can wear them. Definitely won't be buying from them again. I'm not really sure how they can stay in business.

I have ordered from zulily about four or five times. I guess that's how long it took me to learn that the items features are garbage. I've never been happy with a zulily purchase. The clothing items were just awful- definitely looked good on the models but once received and held up, I questioned if there was anyway they could be the same item. Ordered a pair of sunglasses- hated them, ordered a pair of Toms boots- not only did I hate them but there was a problem with the ordering so I was sent two pairs of boots and charged twice, a mistake that took months for them to rectify. One of the dresses I ordered was never received (probably best) and they did refund that after almost four months. Orders can take exceptionally long to receive as well. I will not order anything in the future, too bad because it seemed like such a neat thing.

Ordered two Lily and Taylor dresses from Zulily ordered both in size 6, when I received them the size look awfully big. Tried on and the dresses fit me like a size 10. I check the sizing lable inside the dresses, it look as if some had removed the orginal lable an sewn a size 6 label to the dress. This is fraud! I call CS and complained, told him what I thought had happen, he told me they usually don't take back returns, no inventory on site. But since this is my first return they would take it back and return my money to my PayPal account, but the next time they would not refund. I told him I will not be ordering from them again. Zulily is running a merchandise scam! Do not buy from them no matter how low the prices are. This is my second order with them, presently waiting on one more, never again.

I will never order from Zulily again. I ordered 3 items in November, and never received any of them until The first week of January. Not to mention, a 4th item that I was looking forward to was cancelled without any reason. Save yourself the headache, don't even bother. If I could have given 0 stars, I would have.

Pathetic... Horrible... Poor customer service.
They use our money to purchase products. Zulily does not have the inventory on it's own.
Will never buy from them... Poorest customer service ever... Their customer service definitely matches their pricing...

Grrrr! Ordered an outfit on December 7th. - the leggings arrived Christmas Eve. The top, January 6th. To make matters worse the top did NOT match the picture! In the picture the pattern appeared on top of the dress- delivered item has the pattern on the bottom. Doesn't look like the same shirt/top/dress/tunic as displayed. Given the ridiculous amount of time it took for delivery, I have no confidence that a return would be possible during the season in which this outfit would be appropriate to wear. I also ordered a custom necklace as a Christmas gift for a friend- it arrived in time for Christmas but looks cheap in person. ALL DONE!

Zulily is a waste of time. They do not ship on time and when they do finally get delivered my item was damaged and I emailed customer service as instructed on website and no one returns emails or calls you back on how to return them and is has been over the two week return period and I still have not received anything from them. Not impressed not worth the time. They flood you with emails about sales and promises and do not deliver in the end not a value and definitely not a good deal. Waste of money. Waste of time this Mom is done with them, will never order again from them!

Ordered a dress from Zulily in November, it is now January and I am still waiting for it. Do not order from this sight unless you have months to wait for the item.

Ordered December 14. All items were in stock; perfect f or Christmas. One shipped on 12/24 the other on 12/30. They sit and go nowhere. I emailed customer service and got NO response. It is January 3 and still nothing has arrived. To top it off email was FLOODED with ads from Zulily for two months PRIOR to when I first signed up. This was my first, last, and only order from them. NEVER again!
I am afraid of what the items quality will be like.

I ordered multiple items on December 14th. None of them arrived before January 1st, let alone Christmas. They should provide warnings to expect a three week delivery time and not pretend they can support holiday purchases after December 1st. Very disappointed with their service.

Ordered golf bag Dec 2nd, needless to say it's Jan 2nd and it is not here.
I get a different story every time I call about it. Seriously, just a crock of lies. One
Person told me it shipped on the 18th, another told me it hasn't shipped. Yet another said it's
The vendors fault. Excuse me I paid Zulily.
Think about all the interest they are collecting when they hold your money for a month or more with the customers getting nothing.
Time to contact the Attorney General's office, BBB and possibly a class action suit