ZulilyReviews 4,523

What a scam! Three weeks to receive your order, poor quality products-- two items weren't even in bags inside the bag they came in, then if you wish to return anything you have to send an email to request a return (seriously... you have to get permission), then it takes forever for the return to even process! I ordered items on September 9. Didn't receive them until three weeks later. Returned five of the items two weeks later and I'm still waiting for the credit. So essentially its a three month process from the time you order to the time you get your credit (who knows... could be longer as I'm still waiting). I'd be embarrassed if I worked for this company.
Highly recommend shopping at reputable online companies, even eBay, over this place. Total scam!

I ordered two dresses from zulily that took ages to arrive and were absolutely awful when I finally got them. Really poor quality and decided to return. Well the returns policy is dreadful. You have to pay for tracked service and although they promise to refund within 14 days of receipt, they definitely do not. After a month I chased them and they demanded proof I sent the package. Luckily I'd snapped receipts on my phone. Only after that did they refund my money. I think they rely on people not following their directions to the letter etc and only process after people get angry with them. Terrible service will never order from them again.

Item significantly not as described; zulily offered full refund which they claimed several times was completed. Eventually they admitted there was an error in the refund process and promised to fix it. But again, I waited and no refund. So, it appears that zulily may have lied to me not once, not twice, but numerous times. Shop elsewhere, people. Zulily offers some unique items but none of it is worth the almost-certain hassle you will encounter.

I ordered a couple of dresses from their retro section, one dress fit perfectly but the other (which had buttons from collar to under bust) did not fit me across the chest, there was no give in the fabric and I couldn't get the buttons done up.
BUT in saying that, I called their hotline straight away and asked if I could send it back or get a large size to accommodate my bust, the woman I spoke to was an absolute darling and she offered me a full refund on the dress but insisted I didn't need to send it back and suggested I instead gift it to a friend! They didn't have any larger sizes in stock, that's the only reason I didnt change it over.
Seriously best customer service I've experienced in a long time. AND the dresses I bought are cute as hell and of great quality. They may take a long time to be received but I've found it worth the wait.
Would recommend zulily to friends, family and definitely return to shop.
I'm currently waiting on a pair of boots and a couple of new outfits.

I ordered three items from Zulily. Absolute garbage. These are some of the worst-made clothes I have ever purchased, and they weren't that affordable of a purchase. Shipping takes forever, so you wait, and wait, and when it finally shows you're like... that's it? That's what I bought? Sure, it looked great on the model in the photo, but a potato sack would look equally alluring on the right girl. Never again.

So disappointed... ordered some really cute outfits with matching boots for my daughters 5th birthday. Placed the order two weeks before her birthday so that i would be sure to get them in time for her party. Just contacted customer service because they arent even due to ship for another 10 days and i wont receive them until 6 days after they ship... beyond disappointed... first and last time using this site... hopefully the clothes are at least cute and i can use them as christmas gifts... should have read the reviews... dont buy from here unless you dont care how long it takes to get your order

I've ordered a few times from sites like zulily and beyondtherack and I can tell you that zulily works a lot faster than most cheap deals sites. I recently ordered a pair of shoes as gifts for a friend and I got it delivered in less than two weeks. Before you order, check to make sure that they have the items in their warehouse. If express shipping is available then you will get what you ordered in time.

Most shoppers on these sites really just are not educated shoppers and I believe that's why a lot of negative reviews poor in. Working in customer service also lets me know that for every one negative review, there are about 20 positive experiences that are just not recorded. People are more likely to review things when they've had negative experiences than when they've had positive ones.

For new shoppers, I'd recommend starting small. Order a pair of shoes or something and see how it goes. Do not pay attention to all the negative reviews. Make up your mind for yourself.

If you want to work in Mexico then this is the place to be. But the problem is it's located in Sparks Nevada. ENGLISH is the second language used at this place, they make you feel embarrassed that you're an American... If you complain about it nothing, it will be just a waste of your time... I know for a fact at the Walmart Distribution Center they enforce ENGLISH 100% of the time, or your going home for the day... HELP support the English speaking employees that work there...