Barbara S.

Item significantly not as described; zulily offered full refund which they claimed several times was completed. Eventually they admitted there was an error in the refund process and promised to fix it. But again, I waited and no refund. So, it appears that zulily may have lied to me not once, not twice, but numerous times. Shop elsewhere, people. Zulily offers some unique items but none of it is worth the almost-certain hassle you will encounter.

L. L. Bean was always such a great company to do business with. Good products, discounts offered often enough for comfort and best of all, very good order processing and shipping time.

I am trying to figure out why L. L. Bean told PayPal they processed my order on October 11th because here it is the evening of the 17th and the order is not only not shipped, it's still waiting to be processed!

What happened to the L. L. Bean we all knew and loved? Why the drastic changes in customer service, and not for the better?