Rosemarie H.

I ordered a couple of dresses from their retro section, one dress fit perfectly but the other (which had buttons from collar to under bust) did not fit me across the chest, there was no give in the fabric and I couldn't get the buttons done up.
BUT in saying that, I called their hotline straight away and asked if I could send it back or get a large size to accommodate my bust, the woman I spoke to was an absolute darling and she offered me a full refund on the dress but insisted I didn't need to send it back and suggested I instead gift it to a friend! They didn't have any larger sizes in stock, that's the only reason I didnt change it over.
Seriously best customer service I've experienced in a long time. AND the dresses I bought are cute as hell and of great quality. They may take a long time to be received but I've found it worth the wait.
Would recommend zulily to friends, family and definitely return to shop.
I'm currently waiting on a pair of boots and a couple of new outfits.

I know a lot of people are a bit funny buying from this some because of their $50 monthly VIP fees, but if you read it close enough you won't be caught unaware.
I've only had good experiences with this company, they're always advertising discounts and sales but I've noticed the prices of their products don't actually change before or after a 'sale' and I'm assuming it's just a tactic to lure you in.
But I've loved ALL of the clothes I've bought on here, and I've bought ALOT, also bought things for my friends and they've loved them too. Just settle down with your fake sales and I'd give it 5 stars instead of 4. Seriously cheap dresses and the like, I've got so many new cute little number for under $20. Would recommend

I absolutely love Forever21... Everything I've ordered gets here so fast and is exactly what I expected to be, I love all my clothes from here, and I've bought a LOT of them recently.
Only thing I don't love is their delivery costs... Sometimes I pay as much for deliver as I do for the clothes, it's excessive and frankly a bit ridiculous to be paying $58 for a dress, Cardigan and a pair of pants that come in plastic bags in a little cardboard box... Too much, but that obviously doesn't stop me from buying things... Haha