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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Beautiful products, reasonable prices, fair website. Size Chart runs large.
I ordered $180 worth of clothes Nov 1,2021.
I tried contacting the customer support and I was not able to get a message to them.
I would like my clothes or a refund.
Thank you for your feedback and sorry for any inconvenience caused.
All items in your order have been shipped, but in several parcels. We've also emailed you the shipping details and a screenshot of the trackinng page. You may check the inbox or spam emails.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The date of my order was November 18. As noted on my receipt. My request for refund was on December15th less than 30 days. Only reason I waited to return was because you did not notify me that the other two tops were out of stock and you charged me for them. Not refunding those two is sterling. I am Unhappy!
I found some cute tops for the Christmas season and a couple of bargains for Spring!
I don't know whats wrong with your website but I had three different orders, one with all my items, a second with only one and another that had none. Then the number of items kept going up as many as 20 items. Things just kept changing. It finally took me almost 2 hours to finally get it straight! And the first day I started my order I had issues with not being able to update items so I finally came back to it to fix it tonight. It's almost 1 am, my time! All I have to say is everything better be right. I keep swearing that I'm not going to order from these sites. The product better be quality and not junk. And the items better be true to size. Because going by my experience with this order process I am not too sure right now.
Thank you for your feedback and sorry for any inconvenience caused.
As we check, you have one pending order and one paid order and you can just ignore the pending one. We are processing for the paid order and we will ship it soon. You will be notified with a shipping email once it's shipped.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Just completed my first order, very likely not the last. I hope more dogs will be designed in some of your lovely tops especially Chihuahua`s etc
Sizes were perfect, wish I would of ordered more of the lined blue jeans. Went back to order more and couldn't find them
I will be back to order more.its so hard to buy the styles i love but here there is so many to chose from
Ordered a size small on the gray shirt got a medium. I reordered cause I loved it.
Good prices and size choices. I item has still not arrived after 4 weeks. I would appreciate an update on the status of this order or an apportunity to replace it with something else.
Shipping is why i dont order often
Free ship for a $49 order would be more like it
My long coat arrived on time! And it fit perfectly. The measurements were in disguise, and I even added another measurement and they were very good at correcting my measurements because they were actually wrong. I can't really say anything negative about the dress or the service. Usually I don't write reviews, but I was really satisfied with this clothing website.
No problem with the company at AL keeping the shoes for bedroom slippers
Love shopping. Can't find this anywhere else. Will buy some more in the future.
It is really hard to decide because most of the styles are beautiful. Make sure you read the size chart!
Sizing is off, go up at least a full sizes and read the chart carefully!
I bought these for Christmas. The granddaughters will love them!
I bought these for Christmas. The granddaughters will love them!
Good, Nice style, Curious about actual quality and service, if needed
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your support.
Your feedback is very important to us.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!