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ZoluckyReviews 5,049

2.9

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,438 reviews

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Colorado
1 review
0 helpful votes
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Easy to shop
January 10, 2022
Updated review

Have loved purchases in the past so am confident ordering again. Anxious to receive shipment before Christmas. Disappointed that the shipments did no arrive until January 6th instead of BEFORE Christmas.

Date of experience: January 10, 2022

Easy to shop
December 10, 2021
Previous review

Have loved purchases in the past so am confident ordering again. Anxious to receive shipment before Christmas.

Date of experience: December 10, 2021
Ireland
1 review
0 helpful votes
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Good quality
February 9, 2022

Very good shopping experience on the internet, they have fresh clothes and everything I have bought from them is of good quality.

Date of experience: January 10, 2022
Oklahoma
1 review
0 helpful votes
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First time buyer
January 10, 2022

Want to wait till order is here, but so far everything is going good. Got my order most was ok and want i ordered but one item was way to small.

Date of experience: January 10, 2022
California
2 reviews
0 helpful votes
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First Time
January 9, 2022

Easy to navigate. Choices were excellent and contemporary.

Date of experience: January 9, 2022
Missouri
1 review
0 helpful votes
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Not as advertised
February 8, 2022

Check out unstable, product poor quality, not as anticipation

Date of experience: January 9, 2022
Florida
4 reviews
0 helpful votes
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Reorder for sizing
January 8, 2022
Updated review

Good selection within each category, but the size vs actual fit swing widely.

Date of experience: January 8, 2022

Quality and sizing is not "as advertised"
December 4, 2021
Previous review

Have been surprised that the quality and fit of these items is very different from the way they are pictured on your website. I am still waiting for a Return Authorization 10 days after it was requested.

Date of experience: December 4, 2021
California
1 review
0 helpful votes
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Mark
January 8, 2022

Easy to use! Nice website, I have a 14 year old daughter, nice product

Date of experience: January 8, 2022
California
2 reviews
0 helpful votes
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Cool clothing
February 7, 2022
Updated review

Easy to order. Takes forever to receive though. Ships from China. It's a shame.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Cool clothing
December 9, 2021
Previous review

Easy to order.

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Jclare
January 7, 2022

First time on this site. Easy check out. Hoping the products are as great as the photos.

Date of experience: January 7, 2022
Colombia
1 review
1 helpful vote
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Which surprised me
February 5, 2022

Excellent. The team at this online boutique was fast and friendly from start to finish, the online shopping experience was very good, which surprised me. I would recommend them to anyone looking for clothes with a very beautiful embroidery design, whether it is for work, gifts or holidays.

Date of experience: January 6, 2022
Arizona
1 review
0 helpful votes
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Tops x3
January 6, 2022
Updated review

Great, so far. Once I receive the product, I will know for sure. Thanks

Date of experience: January 6, 2022

Love the clothes
October 10, 2021
Previous review

Great experience!

Date of experience: October 10, 2021
Texas
1 review
0 helpful votes
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Easy ordering
January 5, 2022

So far, so good. Will wait & see! Size small-just a smidge big. Arms long.

Date of experience: January 5, 2022
Illinois
1 review
1 helpful vote
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Comfortable
February 3, 2022

This is the first time I have ordered sandals online and I am very happy to say that they are exactly what I was looking for. The size is appropriate, they are comfortable and very beautiful. Will order again in the future.

Date of experience: January 4, 2022
Colorado
2 reviews
0 helpful votes
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Shipping is a lot and runs VERY SMALL
February 3, 2022

I ordered a 3XL and it is like a medium. Will not even fit me or my daughter

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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Had to Wait 'em Out!
January 3, 2022

I wanted the sweater, but was irked at $10.00 for shipping. Waited 'til it was offered at a discount!

Date of experience: January 3, 2022
California
1 review
0 helpful votes
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Fun to shop
January 3, 2022

It would be nice to see a bit more photos of the front and back of the outfits, but I already know from buying previous items.

Date of experience: January 3, 2022
Latvia
1 review
0 helpful votes
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I don't often shop on the net. Still the design of the clothes in the pictures looked so chick and unique I dared to order two tops. It turned out the greatest disappointment in my life - the colours were pale, looked washed out. I could hardly recognize the items I had ordered. As it was a sale I couldn't ask for a refund either. A complete waste of money!

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2022
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
0 reviews
0 helpful votes
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First time ordering
December 31, 2021

The selection is wonderful. Quality was good. I received an email saying I would be notified when the product was in the country. That was the only I received. My package just appeared on my mailbox.

Date of experience: December 31, 2021
Texas
2 reviews
0 helpful votes
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Very disappointed
January 29, 2022
Updated review

Poor quality merchandise.
Returning. Return shipping is a hassle! Don't bother!

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 30, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy shopping/ good selection. Unhappy with shipping price
October 24, 2021
Previous review

Easy shopping, good selection. Unhappy with shipping price

Date of experience: October 24, 2021
Texas
1 review
0 helpful votes
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Easy Peasey
December 30, 2021

Easy to order & i liked the special information about the fabrics

Date of experience: December 30, 2021