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ZoluckyReviews 5,049

2.9

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,438 reviews

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Oman
1 review
0 helpful votes
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Different styles
February 26, 2022

Nice clothes easy to match with many accesories they also sell. Many different styles that you can find on this clothing website. From now on I will only buy clothes here.

Date of experience: January 27, 2022
Indiana
1 review
0 helpful votes
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Crappy product
February 25, 2022
Updated review

The product was crap. It was not was i thought it was. Then found out I couldn't return it. Never ever but anything from you again

Date of experience: January 26, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date. 3

You ordered a bag and sorry that it cannot be returned.

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Like 4 payment
December 27, 2021
Previous review

Great shopping experience

Date of experience: December 27, 2021
California
2 reviews
3 helpful votes
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BUYER BEWARE
February 25, 2022

If you have the slightest concern that you might want to return what you are buying then DO NOT BUY from this company. They are based in CHINA (despite having a CA return label) and it costs more to return than to buy something from them. PAIN IN THE...
(The quality is relatively cheap which is why I wanted to return the items I bought. I will now be donating them because it's not worth it to return them. Bummer.)

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Oregon
1 review
0 helpful votes
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Bunch of Crooks
February 25, 2022

I ordered a Zolucky product in mid-November 2021. I did not receive any information regarding my Order but Zolucky was very swift to take my money out of my Bank/ 6 weeks later, no product and no information. I sent them a copy of my Bank statement showing they had my money. They replied indication the order was cancelled, and I would receive a full refund.
Now, again several weeks later - - NO money and no product.
For me, Zolucky is a bunch of thieves.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2022
Miss W. — Zolucky Rep
over a year old

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you? If there is no order number, email address or phone number or the full name could be a try.

We do ship orders and if we cannot fulfill the order, a refund will be issued.

Please double check if you did order from Zolucky.

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Illinois
1 review
0 helpful votes
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AC
January 25, 2022

It was an... ok experience. I grew alittle concerned because it took two weeks or more to receive.
The blouse that I ordered is pretty However I ordered an Extra Large, but its more like an Extra Small.

Date of experience: January 25, 2022
Georgia
2 reviews
0 helpful votes
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Great merchandise
January 24, 2022

Great again decent priced. Only I do not like - it took 4 weeks to delivered to my house.
You do not have the same sizing like in the USA. I ordered size XL as I always do and the shirt came smaller than all my shirts. I would like to exchange it to XXL but it will take another 4-5 weeks plus paying shipping again. I will find another grandfather and give it away.

Date of experience: January 24, 2022
New York
1 review
0 helpful votes
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Very difficult to return an item and it is true they offer you 15% back of your purchase price and they still make things very difficult the quality of the product I received was horrible it looked like it was something together in five minutes and made by a child

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 24, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Switzerland
1 review
0 helpful votes
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Good prices
February 23, 2022

I found this website with clothes that are not found elsewhere at very good prices. Make several purchases with them everything has gone very well. Excellent online service.

Date of experience: January 24, 2022
Australia
1 review
0 helpful votes
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Dresses
January 24, 2022

Love your dresses, delightful. Wore one to a wedding

Date of experience: January 24, 2022
California
1 review
0 helpful votes
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Easy Site to Use
January 23, 2022

Lots of fun things to choose from, items not generally seen in stores.
I found some super cool leggings. I ordered 3 pair, shipped to 2 addresses. The gift (2 pair) were excellent. The one pair for me, was too large. Perhaps my mistake. I thought I ordered a small but a medium arrived. I love the design so tried to shrink them a bit and they are ok.

Date of experience: January 23, 2022
North Dakota
1 review
0 helpful votes
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Need for warmth!
January 23, 2022

I'm trying to stay warm in North Dakota & I'm going to try these leggings for a base layer -- they look warm -- I'll let you know how they are after I wear them.

Date of experience: January 23, 2022
Washington
1 review
0 helpful votes
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Doreen H
January 23, 2022

Easy website to move around in to find what I wanted.

Date of experience: January 23, 2022
Florida
0 reviews
0 helpful votes
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Fun shopping!
January 22, 2022

Love the seascape shirt. Quick and easy shopping. Nice variety of cute styles.

Date of experience: January 22, 2022
Florida
1 review
0 helpful votes
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Shoes
January 22, 2022

Good. The procedure was easy and fast. A little on the slow side, though.

Date of experience: January 22, 2022
Texas
1 review
0 helpful votes
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Great shopping, it was fun picking and easy
January 21, 2022
Updated review

I was disappointed to see that some of the items were not as depicted on your site. The tailor work was very poor and the material used was not good quality. I will be returning most of them and i expect money back. The first ones I bought from you were very good. This time you did a bad job, the cloths did not fit, not good material..

Date of experience: January 21, 2022

Great!
August 27, 2021
Previous review

You have the most beautiful clothes on earth, keep on making them

Date of experience: August 27, 2021
Washington
1 review
0 helpful votes
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New cothes
January 21, 2022

I was very pleased with my order. The tops I ordered fit perfectly. They were well made and stylish. I will order again.

Date of experience: January 21, 2022
Montana
1 review
0 helpful votes
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Quick and easy... love the choices! Beautiful top, true to size. Arrived quickly and was as it appeared in the ad. Happy so far! Will order here again. Nice to find a good company to order from.

Date of experience: January 21, 2022
NL
1 review
0 helpful votes
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Understand the product
February 19, 2022

The customer service helped me understand the product I was buying by email, I had excellent treatment, quick responses and according to my order.

Date of experience: January 20, 2022
Minnesota
1 review
0 helpful votes
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It was my first time ordering. Your product have good pictures and excellent descriptions. I hope I love them in person. I usually do not buy clothes online.In general the clothing items are poor quality fabrics.
I was disappointed as the descriptions were a little bit too vague.

Date of experience: January 20, 2022
Miss W. — Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Some customers may use email A to place the order while contact the customer service with email B and thus we could not locate the order.

Next time you may recall which email you used to place the order. In this case, eamil bjorn****n@gmail.com was associated.

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy Peesy
December 3, 2021
Previous review

It was my first time ordering. Your product have good pictures and excellent descriptions. I hope I love them in person. I usually do not buy clothes online.

Date of experience: December 3, 2021
South Carolina
1 review
0 helpful votes
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ORDER
January 20, 2022
Updated review

The order took a long time to arrive. The items i order was on point, i hate the length of time before the order arrived

Date of experience: January 20, 2022

One word………Great
December 30, 2021
Previous review

Experience was GREAT!

Date of experience: December 30, 2021