ZoluckyReviews 5,049

Really?
Could not return for a size exchange as it would take eons to get a credit

I bought some skirts for my daughter on this website and she really liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I don't know anything transparent. Good design. Good quality fabric

They said I would receive a discount then after purchasing did not receive.
Shipping was very high. What you saved in the Flash purchase you paid in the shipping cost.

It s easy to go from viewing your choice & going back to same page to continue shopping: true... BUT... I need to know where the clothesw are being made... overseas 3 XL is not our 3 XL

Need to show more Women size 11(US) footwear.
My first reaction was, some of the items are great, but the delivery time is to long!

Web site easy to use. Large selection of fantastic items.

G8 so far the clothes fit really well and look fab

Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s).
Sorry but I wont be ordering from you anymore. You need to explain products description, thought I was buying cotton product

Took a while to arrive, but it finally came and was what I expected and very lovely.

Ordered a sweater, WAY HIGH ON SHIPPING... got the sweater and it is a BAIT AND SWITCH... THE SWEATER IS CRAP, LOOKS LIKE HELL AND NOTHING LIKE THE PICTURED SWEATER... WENT TO SHIP IT BACK, FEDEX WANTS $109 TO SHIP TO CHINA... GOT TO CHECK WITH USPS... DO NOT BUY FROM THIS PLACE, THEY POST GREAT LOOKING PICTURES AND SEND YOU CRAP

Many things out of stock, understandably. You say you will notify me when available. This is my first order. I hope I am pleased.
I was not pleased with my items. Most were not correct sizes, poor quality. Your return policy became more complicated once my order arrived. Too many steps to keep track of. I ordered to save time and convenience. Not pleased.

I received my legging though I'm not at all happy with my leggings. One pair fit my 8yr old granddaughter they say 2xl. They're not. One pair has one leg shorter than the other the other 2 I'll be lucky to even wear. Not a happy customer

Easy and very reliable online service, the clothes are exactly as described. My order was a beautiful lightly floral print dress.

A lot of nice stuff in stock. That's nice for a change.

Quick and easy checkout. Just not sure where items being shipped from. Bottom line company located in UK. I'm living in the USA. Package came from California. Marked down item 50% off caused shipping to be not free. Shipping cost exact cost of 50% off. STUPID! Will not rebuy again.

Two of the three items are fine. The third is too small and not the right size

Love the prices and unique funds that I can't get at any local boutique.

ZOLUCKY does have a nice selection of items and many cute cat themed items. With good prices. Sadly this is a Chinese company and that's why the prices are so low. I inow that many workers are overworked and underpaid and I cannot be a part of that...
I found out that funds are transferred Internationally when my bank would not authorize my purchase. The company is a Chinese company and I would have to authorize a transfer of my funds internationally. I was not comfortable with that considering how how many scammers there are from foreign countries.

I decided to order several items through zolucky for the first time at the end of December 2021. Since this was my first time ordering from this company I read through their return policy closely. Since it said they offer fast easy returns with money back within one week, I felt comfortable placing my order. When my order arrived, the size 8 shoes I ordered for my mother were too short for my size 7 foot. One sweater that I ordered wasn't a sweater at all. It was cheep polyester fabric. The pants on the too piece lounge outfit were way too tight, and I checked the sizing guide very closely. In addition, I was sent and charged for a second tunic top when I only ordered one.

The day after receiving my items, I contacted the seller asking to exchange the two piece lounge out for a different size and return other items. I was told they did not offer exchanges, and then offered a 15% refund since all returns had to be mailed to China at the buyers expense. I stress that the items were shipped from NY, that the label says they have a return warehouse in NY, and pointed out what their return policy says. They continued to say returns had to be sent back to China, and then they offered me 40% refund. What a scam. It would have cost me $77.25 to male the items to China. Honestly, the clothes are such poor quality, I couldn't even sell them online.

Second time shopping great prices and neat clothes the customer service is great however the material of some of the items is very thin and not of good quality.