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ZoluckyReviews 5,049

2.9

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,438 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Dissatisfied
May 22, 2022
Updated review

Their return system stinks and they end up offering you a small amount for your return I don't understand this way of doing business I am a senior citizen on a budget - trying to get what is due me anyway - won't be on this site again thanks!

Date of experience: April 22, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

You can contact the customer service to get a return label and return for a full refund.

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Great prices
March 22, 2022
Previous review

I love steinmart and miss our local store please come back to Temecula

Date of experience: March 22, 2022
California
1 review
0 helpful votes
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Easy to shop
April 22, 2022
Updated review

It took s long time to receive my order and only received one of two tops that i ordered.

Date of experience: April 22, 2022

Easy to shop
March 22, 2022
Previous review

Easy shopping

Date of experience: March 22, 2022
Maryland
1 review
0 helpful votes
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Sizing
April 21, 2022

How about free exchanges on first orders if the problem is size/fit. Not sure how your clothing runs on that. Some are a bit small and others large. With you using stick figured models it hard to tell how things will look on a size L or XL, let alone fit. So this is my trial order. You need to add some models around the 160-200# range. Like it or not, America has an over weight population. Not that I'm not working on my weight but I have a long way to go to look as trim as your models. Update as predicted 1 shirt was too big and the other was not as loose as it appeared in the picture on line (but it will do) and the material was silky which was not how it looked in the picture. The dress was perfect - long story short - I'm going to JC Penny's where I can see what I'm getting. If you have a physical store on the east coast please provide an address. My girls and I could make a weekend of it.

Date of experience: April 21, 2022
California
2 reviews
0 helpful votes
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Some hits, some misses!
April 20, 2022
Updated review

I love 3 of the dresses I bought, however, 1 dress and a top are way too big. You have to be very careful to check the material they're made of and how the model is wearing the item. I. e., picture showed model with a short sleeve t-shirt but she had just scrunched up the sleeves--it was really a long-sleeve t-shirt! And lots of times, the model tucks in the front of the shirt, so it looks like it has an interesting hem cut instead of just straight across!

Date of experience: April 20, 2022

The prices kept changing!
April 4, 2022
Previous review

Hope they look as good in person!

Date of experience: March 5, 2022

Fun way to spend $100!
July 24, 2021
Previous review

Was a little confused with sizing and which promo code to use--there were so many!

Date of experience: July 24, 2021
Florida
3 reviews
0 helpful votes
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Cutest Tops!
April 20, 2022

Lots of nice tops at incredible prices... but the selection seems endless. Could not make it all the way through as it would have taken me hours

Date of experience: April 20, 2022
Georgia
2 reviews
0 helpful votes
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My order was received in a timely manner. Nothing was damaged.

Date of experience: April 19, 2022
Pennsylvania
1 review
0 helpful votes
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Love the styles
April 19, 2022

Some people have said Zolucky is a scam but this is one site that I have never had a problem with. Some things come from China and may take a bit longer but most of the items get her in about 2 weeks.

Date of experience: April 19, 2022
North Carolina
1 review
0 helpful votes
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Shipping
April 18, 2022
Updated review

Difficult to tell when you get free shipping. Prices can change on items from the time they are in your cart to the time you go to pay, causing you to have to pay a shipping fee.

Date of experience: April 18, 2022

Unique clothes
August 5, 2021
Previous review

Enjoy the shoes I bought and looking forward to the clothes

Date of experience: August 5, 2021
Minnesota
1 review
0 helpful votes
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Can't find a phone number for questions.
April 17, 2022
Updated review

I wrote an email to customer service and still have not heard anything. My question is in regards to the picture on the Website ~ it shows a gauzy, long "jacket" that I would like. I can't find it anywhere on your Website. I want to wear this dress and the gauzy jacket on May 2nd.
Can't find anything about the company and where they are located.

Date of experience: April 17, 2022

I can't find what I want after seeing it and trying to get it back
May 12, 2022
Previous review

I received my first order and love the clothes but I want those gauzy overlays and I can't find them on your Website.

Date of experience: April 12, 2022

Can't find return policy
April 17, 2022
Previous review

Can't find anything about the company and where they are located.

Date of experience: March 18, 2022
Missouri
1 review
0 helpful votes
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Online
April 17, 2022

Was good but need to return something now getting the run a round

Date of experience: April 17, 2022
California
2 reviews
0 helpful votes
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FUN THINGS
April 16, 2022
Updated review

Easy to pay for...& fun to shop for... and great things!

Date of experience: April 16, 2022

Looking forward
March 14, 2022
Previous review

To my t-shirts & shoes

Date of experience: March 14, 2022

Credit Card
January 22, 2022
Previous review

At first you would not accept my card... then you did!

Date of experience: December 23, 2021

LOVE YOUR T-SHIRTS
October 10, 2021
Previous review

So far, so good

Date of experience: October 10, 2021

OK so far
August 8, 2021
Previous review

Love your products...

Date of experience: August 8, 2021
Florida
1 review
0 helpful votes
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Manufacturer defect
May 16, 2022
Updated review

The dress I ordered had a manufacturer defect. The sleeves were not hemmed. Just rough cut. Looked terrible. And the dress was at least 12 inches too long. Even a 6 ft tall woman would have to cut lots off. I could not get a total refund - the cost to mail back to China was more than the dress was worth.

Date of experience: April 16, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So far so good.
March 17, 2022
Previous review

So far so good. Website easy to manipulate. Hopefully, the quality is good.

Date of experience: March 17, 2022
Texas
1 review
0 helpful votes
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Nancy
May 16, 2022
Updated review

The dresses looked nothing like what I saw on line. The fabric is not what I expected either. I was not happy with what I got

Date of experience: April 16, 2022

Nancy
March 17, 2022
Previous review

Really like your vintage dresses

Date of experience: March 17, 2022
North Carolina
1 review
0 helpful votes
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Large means Large
April 16, 2022

Many online clothes are actually smaller than I expect. So I ordered large thinking this store would be the same. Unfortunately, for me, when Zolucky says large they mean large. My items weren't so big that I wouldn't wear them but they were bigger than I usually wear.

Date of experience: April 16, 2022
California
1 review
0 helpful votes
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Nice long dressy dress!
April 15, 2022

So easy to order, Arrived quickly! Thank you! Love this dress!

Date of experience: April 15, 2022
New York
1 review
0 helpful votes
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Beautiful products
April 15, 2022

Love the look of the products and the prices are excellent

Date of experience: April 15, 2022
Florida
1 review
0 helpful votes
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Great shopping
April 15, 2022

So easy to shop and order! Only problem, too many to choose from.

Date of experience: April 15, 2022
Arizona
2 reviews
0 helpful votes
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Good selections very pretty too
April 14, 2022

Lovely dresses fit just right my dress was described perfectly

Date of experience: April 14, 2022
Texas
3 reviews
0 helpful votes
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Good prices
April 14, 2022
Updated review

Great prices and lots to of items to choose from, plus sales

Date of experience: April 14, 2022

Good prices
December 11, 2021
Previous review

Was good and lots of things to pick from

Date of experience: December 11, 2021

Shopping
December 5, 2021
Previous review

Good and easy. Sales were great. Will buy from again.

Date of experience: December 5, 2021

Good prices
September 25, 2021
Previous review

The prices

Date of experience: September 25, 2021

Good prices
September 20, 2021
Previous review

Good prices

Date of experience: September 20, 2021
Michigan
2 reviews
0 helpful votes
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Excellent
April 14, 2022

Clothes were right size and just like picture. Very happy with purchase

Date of experience: April 14, 2022