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ZoluckyReviews 5,049

2.9

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,438 reviews

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Missouri
1 review
0 helpful votes
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I shouldn't buy online
April 26, 2022

Not exactly what I expected, but then I don't look like the models.

Date of experience: April 26, 2022
California
2 reviews
0 helpful votes
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Love the clothes!
April 26, 2022

I had a difficult time purchasing this beautiful dress and sheer coat, but it was remedied and now I just have to wait until it arrives.

Date of experience: April 26, 2022
Michigan
2 reviews
0 helpful votes
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Amazing
April 26, 2022

Easy to follow the directions, various kinds of stylish clothing, many options

Date of experience: April 26, 2022
Florida
2 reviews
0 helpful votes
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1st time
April 26, 2022
Updated review

Easy to order. Long time arriving and blouses a size too small

Date of experience: April 26, 2022

1st time
March 25, 2022
Previous review

Easy to order.

Date of experience: March 25, 2022
Iowa
1 review
0 helpful votes
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Your shipping charges are way to high
May 26, 2022
Updated review

I did it myself went online with google and found you there

Date of experience: April 26, 2022

Overall good we will see when I get the clothes

Date of experience: March 28, 2022
Texas
1 review
0 helpful votes
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Unfortunately waiting a month to get my order is unacceptable and very disappointing.

Date of experience: April 25, 2022
California
1 review
0 helpful votes
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Lacey Russet
April 25, 2022

Good as can be expected. Nice sale price. Nice quality. Runs a little small

Date of experience: April 25, 2022
Pennsylvania
1 review
0 helpful votes
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Delivery was long from time ordered- I thought I wasn't going to get the dress- then disappointed in the pattern when received- would like to return and get refund but not sure how to go about this process.

Date of experience: April 24, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Love the selections-
March 25, 2022
Previous review

Good shopping experience- hoping delivery is good as well

Date of experience: March 25, 2022
Indiana
1 review
0 helpful votes
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Found it
April 24, 2022

Was looking for something great with sunflowers for a special gift for someone!

Date of experience: April 24, 2022
New York
2 reviews
0 helpful votes
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Overall, disappointed in the quality and sizing
May 24, 2022
Updated review

Waiting to receive instructions on how to return items that are ill fitting.

Date of experience: April 24, 2022
Miss W. — Zolucky Rep
over a year old

Sorry for any inconvenience caused. As we check, we have replied to your return request on March 13. Could you please check your spam emails?

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Lots of good choices
April 23, 2022
Previous review

Difficult to follow at times too many pop ups

Date of experience: March 24, 2022
New Jersey
1 review
0 helpful votes
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Very easy
April 24, 2022

No problems. I wish the sizing was easier to understand. I guessed at my size as I like my tops loose. I would have liked to order some dresses but did not trust my guess. It took much longer then I thought it
Would to receive items. I was in no hurry, but if it had been a gift, I would be very upset.

Date of experience: April 24, 2022
Michigan
1 review
1 helpful vote
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Ordered from Zolucky. The dresses just didn't look good on me. When tried to return, told their return center is in China and I could accept 15%. The return form doesn't mention this. The form ask for order information and says you will get authorization by email. The real return information is buried and almost impossible to find. Working with PayPal to hopefully get all of my $105 back. If you order from them you better like it. Oh and the return address on the package is Jamaica, NY. H

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 23, 2022
Miss W. — Zolucky Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

When you encounter problems when placing an order please feel free to contact us, you can contact us by email at service@zolucky.com or by chat online.

ZOLUCKY is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Arizona
2 reviews
0 helpful votes
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Vibrant clothes
April 23, 2022

Easy to shop and pick my size! Reasonable shipping too. Shoes had awful plastic smell though, put in my garage to off gas the smells

Date of experience: April 23, 2022
Arizona
1 review
0 helpful votes
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I got lots of compliments on the clothes I have been buying. They are fun and fit well.

Date of experience: April 23, 2022
California
1 review
1 helpful vote
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I bought a dress that was beautiful in the picture, but when I got it, the fabric was the same design and color as the picture, but the dress was very thin (see through) and super clingy (more like a night gown). It looked too horrible on me, so I decided to send it back. The shipping label they sent me was in China, but when I got to UPS, they said they are not shipping anything to China right now and even if they did it would cost at least $100. I asked Zolucky for an address in the US and was told their only return center was in China (even though the return address on the shipment to me was New Jersey) - so I can't return it

Date of experience: April 23, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
2 reviews
0 helpful votes
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Loved it
April 23, 2022
Updated review

I LOVE YOUR CLOTHES I JUST HATE IT TAKES SO LONG TO GET THEM. I AM ALWAYS AFRAID OF THEM BEING TO LARGE OR TO SMALL SINCE THE SIZE VARIES.

Date of experience: April 23, 2022

Loved it
January 14, 2022
Previous review

Great experience

Date of experience: January 14, 2022
Washington
1 review
0 helpful votes
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Poor quality and fit
May 22, 2022

Difficult to change sizes; difficult to return to shopping after viewing cart (to check on size); my order is over $60.00 and now I don't see the line from before about free shipping over $60.00 - I was definitely charged for shipping; I don't see your return policy. The return policy is very important and should be front and center. My order is an experiment to see if your products measure up to pictures. Sending back three of four tops because of fabric and fit issues. Still waiting for mailing label and I get this survey. I would athe4 do the survey after I have finished my transaction so I see if I get my purchases credited.

Date of experience: April 22, 2022
Miss W. — Zolucky Rep
over a year old

Thanks for your support. You can check the return policy here: https :// zolucky. Com/information/Returns%20%26%20Exchanges

It's at the bottom of the website.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Illinois
1 review
1 helpful vote
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Not Good
May 22, 2022
Updated review

Items were made with cheap fabrics and has a irregular fit. Plus it took to long to receive my order.

Date of experience: April 22, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Good
March 23, 2022
Previous review

Good items to choose from

Date of experience: March 23, 2022
Pennsylvania
1 review
0 helpful votes
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NOT MY SIZE!
May 22, 2022
Updated review

I ordered a size 2X which I have been wearing. I could barely get either of the 2 items I ordered on. Charging $17 for shipping was excessive in my opinion. It took more than 3 weeks to get it. My 1st time ordering and probably my last!

Date of experience: April 22, 2022

I have no complaints
March 22, 2022
Previous review

It takes so long to look at all of the choices!

Date of experience: March 22, 2022
Florida
1 review
0 helpful votes
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Confusing Sub-Total
April 22, 2022

Subtotal did not match the total amount for each item because it does not consider the flash sale. Discounts were applied and customer service clarified for me.

Date of experience: April 22, 2022