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ZoluckyReviews 5,049

2.9

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,438 reviews

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Virginia
2 reviews
0 helpful votes
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DRESS/ up
June 7, 2022

Good price and prompt delivery; pretty colors; sadly they are all way too long and will have to get them hemmed which adds more cost into it.

Date of experience: June 7, 2022
California
2 reviews
0 helpful votes
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Not good!
July 7, 2022

The material is cheap and the sizes are all wrong! Customer service is terrible! Want to give 15% back!

Date of experience: June 7, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback. Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Ohio
2 reviews
0 helpful votes
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Shopping for new items
June 6, 2022

The Tops run a little small. Very Pretty though
I gave a couple away.

Date of experience: June 6, 2022
New Jersey
1 review
0 helpful votes
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Worst possible site
July 6, 2022

I ordered several tops five, none fit and poor quality fabric. I put in for a refund and kept getting a run around. First time, told keep them and they offered 15% back but they didn't fit why would I do that, then I was offered 25%. They easily took my money, what a scam site. Never would I recommend.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 6, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback. Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and return issue. We will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Australia
1 review
0 helpful votes
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Velvet leggings
June 6, 2022

Quick easy ordering system. Looking forward to receiving the product and we'll go from there.

Date of experience: June 6, 2022
Canada
1 review
0 helpful votes
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Quick!
June 6, 2022

Very easy to place orders. They came through the Post office and free shipping!

Date of experience: June 6, 2022
Florida
2 reviews
0 helpful votes
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Found your site on my phone
June 6, 2022

Easy to shop, and low and behold, everything fit perfectly. Very pleased with the purchase.

Date of experience: June 6, 2022
Georgia
1 review
0 helpful votes
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No, this company has not replied to my email has not sent a refund which they said would be 2 weeks the most time to refund. If they would kindly send me a shipping label or even a correct address in which I have been trying to return for months! I mailed it back to the address they gave me it returned back on my front porch! The cost was $70 to ship to the wrong address?! At this point they said they would refund it back at 50% in which they haven't done anything and never contacted me in my email? Now they are saying Sitejabber email was never answered? Seriously how hard is it to return my money back on my PayPal they never intended refund my money! So, what excuse do they have now? Order HBIIE******* Now that's the order number to refund my money back let's see what excuse they have at this point?
Miss W. Wrote: -------------------------
Hey Donna,

I ordered in October 2021 been trying get a refund since!
I returned merchandise back paid for the shipping myself they returned it right back would not give me a refund! DO NOT ORDER FROM THIS COMPANY THE BAD THING IS THEY ARE IN SEVERAL DIFFERNT NAMES! ZOLUCKLY WAS THE NAME I ORDERED FROM! I LEARNED MY LESSON ONCE SO WILL NOT EVER ORDER AGAIN FROM ANY NONREPLICABLE COMPANY AGAIN!
No where do they tell you this company is in China either!

Date of experience: June 6, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback. Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issueand we will improve the return issue and make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Indiana
3 reviews
0 helpful votes
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Easy to manuver
June 6, 2022

Site is quick to get into and shows various options.

Date of experience: June 6, 2022
California
1 review
0 helpful votes
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The cost of return shipping makes me keep something I will never wear. Too small.

Date of experience: June 5, 2022
New York
2 reviews
0 helpful votes
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Terrible!
July 5, 2022

I made this some mistake again ordering cute looking dress on FB and reading good reviews... who write these reviews?
The dress I got is nothing like the one in picture, to long and way to wide... no shape at all. Their "easy" return... the company in located in China! I have to pay for shipment and posible custom fees so they recommend instead of sending back, wrich will cost more then this dress itself, discount for your next purchase! Realy?
This is how they make money on this junk... BEWARE!

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 5, 2022
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. We`ll keep improving our products, delivery and service. And improve the return issue. Hope to see you again.

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
1 review
0 helpful votes
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Im liking the verity.
June 5, 2022
Updated review

Ordering was easy and I revived it its a great amount of time.

Date of experience: June 5, 2022

Im liking the verity.
May 6, 2022
Previous review

Its was easy.

Date of experience: May 6, 2022
Michigan
1 review
0 helpful votes
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Fast and easy check out
June 5, 2022

Beautiful clothes but it was too small and it is too hard to return.

Date of experience: June 5, 2022
Wisconsin
1 review
0 helpful votes
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Clothes for Vacation Travel
June 5, 2022

Exactly the type of clothes I have been looking for.

Date of experience: June 5, 2022
North Dakota
1 review
0 helpful votes
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All good…
July 3, 2022
Updated review

I was disappointed with the fact that it took four weeks to be delivered. I see you have sent two more of my dresses both separate and different dates. So for all 4 dresses ordered, 1 delivered in 4wks, 2 mailed out last week of May (2 different days of that week) 1 not mailed yet.
So basically I shouldn't order from your company unless I'm willing to wait 4-12 weeks.

Date of experience: June 3, 2022

? Quality and Size?
May 4, 2022
Previous review

Lots of cute dresses. I just hope the quality is good… I'm taking them on a trip.

Date of experience: May 4, 2022
Ohio
1 review
0 helpful votes
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Shoes were exactly as ordered.
June 3, 2022

Easy to track. Received on time. No problems.
Very nice

Date of experience: June 3, 2022
Florida
2 reviews
0 helpful votes
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Blouses
June 3, 2022

Enjoyed the variety
Liked what I saw. I only wear 3/4 sleeves, loose fitting and you had some that worked for me

Date of experience: June 3, 2022
Indiana
1 review
0 helpful votes
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Shopping made easy
June 3, 2022

It was super easy to look at all the items you had

Date of experience: June 3, 2022
Arizona
1 review
0 helpful votes
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Cute ageless styles but less than desirable fabrics.
June 3, 2022
Updated review

Former Hippie want to be makes this site perfect for my aging body. I get compliments on everything I buy and wear from here. Love the dresses!

Date of experience: June 3, 2022

Great styles at incredible prices.
July 7, 2021
Previous review

I am eager to see the quality of the clothes because they are incredibly priced. However, I will return them if they are made in China. Any place else if fine.

Date of experience: July 7, 2021
California
1 review
0 helpful votes
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Shoes were too small
June 2, 2022

I ordered the pair of tennis shoes larger than I normally would and they are still about 3 sizes too small. I can't even wear them but it will cost me too much to ship them back. I will never order shoes from this site again.

Date of experience: June 2, 2022