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ZoluckyReviews 5,049

2.9

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,438 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Shopping
June 13, 2022

. It looked nothing like the picture. I threw it away. Reminded me of a Scrub uniform top. Very displeased with it.

Date of experience: June 13, 2022
Nebraska
1 review
0 helpful votes
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Pluses & Minuses
July 13, 2022
Updated review

Love your styles...

But, delivery time -- all the way from Honk Kong is WAY too long a wait for me; takes about 4 weeks.

Also, I do not like the fabrics -- all man-made, which means 2 things:
-- they Don't breathe while wearing them
-- the fit is 1-2 sizes too small

I would not recommend these products to others

Date of experience: June 13, 2022

Love your styles and fabrics!
May 10, 2022
Previous review

Easy to navigate site with wonderful sales :)

Date of experience: May 10, 2022
Wisconsin
2 reviews
0 helpful votes
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Love zolucky.
June 13, 2022
Updated review

Love the cloths. There's so much to choose from. Ordering was easy and the items came as expected.

Date of experience: June 13, 2022

Love zolucky of course the shipping is just unreal.
May 23, 2022
Previous review

Alot to look through but had fun looking.

Date of experience: May 23, 2022

Quick and easy but there's a lot to look at.
April 27, 2022
Previous review

Love the items there's so much to choose from.

Date of experience: April 27, 2022

So much to look at.
April 22, 2022
Previous review

Was fun and a lot to look at.

Date of experience: April 22, 2022

Shopping with zolucky
March 3, 2022
Previous review

A lot to look at. But found what I liked. Very nice.

Date of experience: March 3, 2022

Had fun.
February 26, 2022
Previous review

So much stuff to look at. Was enjoyable.

Date of experience: February 26, 2022
Colorado
1 review
0 helpful votes
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I like the black shoes!
June 12, 2022

I appreciated that a 50% is being processed to cover the items that were defective. I really like both pairs of shoes - the pink sandals and black shoes. The rest of items are not usable and not at all like the pictures.

Date of experience: June 12, 2022
Colorado
1 review
0 helpful votes
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Nice prints
June 12, 2022

So far, I have loved everything I have ordered from you and all but one were sized as expected. The colors and prints are great and the tops are all very comfortable and easy to clean.

Date of experience: June 12, 2022
Texas
1 review
0 helpful votes
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So far so good
June 11, 2022
Updated review

This is my first time buying from this website. I liked the great choices available. I was excited to receive my merchandise (although delivery took long on some items) and Was pleased with most of my items (one item looked very different from what I ordered). Over all it was a good experience.

Date of experience: June 11, 2022

So far so good
May 11, 2022
Previous review

This is my first time buying from this website. I liked the great choices available. Can't wait to get my merchandise.

Date of experience: May 11, 2022
Maine
1 review
0 helpful votes
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C Cleaves
July 11, 2022
Updated review

1st time purchase returned due to none fit correct and bought 3 diff sizes

Date of experience: June 11, 2022

C Cleaves
May 12, 2022
Previous review

1st time purchase

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
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Agreeably surprised
June 11, 2022
Updated review

Easy first time user of site. Clear. Attractive. What you see is what you get. Timely shipping. Thanks much.to follow,

Date of experience: June 11, 2022

Website
June 10, 2022
Previous review

Easy to follow, track, review, total, purchase. Thanks.

Date of experience: May 11, 2022
Kentucky
1 review
0 helpful votes
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Don't do it!
July 10, 2022
Updated review

The dress I ordered was horrible. The front hem was 4" longer than the back hem. The waist was 3" higher than where it was supposed to be. The sewing was atrocious! Never, NEVER again!

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the sizing and return issue and we will make a big change soon.

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy transaction
May 11, 2022
Previous review

Good so far

Date of experience: May 11, 2022
California
1 review
0 helpful votes
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Awesome
June 10, 2022

Love everything I ordered. It all fits perfectly. I will tell a friend.

Date of experience: June 10, 2022
New Mexico
1 review
0 helpful votes
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So many pretty things
June 10, 2022

The website was easy to use. I did choose the sizes a size above my normal because i was afraid the material would cling on some. I'm a "hippy" 12/14, and glad i did. One shirt was big, and neck line on two dresses is, but the fit thru the hips is comfortable.

Date of experience: June 10, 2022
Massachusetts
2 reviews
0 helpful votes
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Constant price change
July 10, 2022

It was very difficult to make purchase as the prices kept changing and the percentage discount was extremely confusing.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2022
Miss W. — Zolucky Rep
over a year old

Thanks for your support.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We will improve the usage of our website and the display of the discount.We will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Pennsylvania
1 review
0 helpful votes
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Size up
June 9, 2022
Updated review

Ordered 3 dresses in the size I normally wear but seems I should've went up a size.

Date of experience: June 9, 2022

Websites is slow
June 9, 2022
Previous review

I registered before and it didn't take my info. So I tried registering again and it was so slow. Didn't get the discount.

Date of experience: May 10, 2022
Georgia
1 review
0 helpful votes
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Easy and fast.
June 9, 2022

I was looking for a light blue dress with some flowers or decorations. I found three on your web site and finally decided on one. I ordered it and it was delivered to me. I tried it on and it was perfect, just too long, but my daughter can shorten it for me.

Date of experience: June 9, 2022
North Carolina
3 reviews
0 helpful votes
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Ncbeach
June 9, 2022
Updated review

The dress is not as exactly depicted in the website but it is good enough to keep.

Date of experience: June 9, 2022

Ncbeach
May 10, 2022
Previous review

It was ok so far

Date of experience: May 10, 2022
Oklahoma
1 review
0 helpful votes
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Talk about cheap, low quality items?
July 8, 2022
Updated review

Part of the order was missing and was basically told that items were shipped within the order. Sizes varied ridiculously from item to item. Cheap materials, not worth the time and money to shop. Very disappointed and the return process is such a hassle... I will take the hit, but will not be doing business with this co again.

Date of experience: June 8, 2022

Some cute things
May 4, 2022
Previous review

I am excited to receive my order. Fingers crossed.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Clothes did not fit
June 8, 2022
Updated review

Clothes did not fit. Not true to size.
Gave away. Past history store did not want to receive return and offered half price for reimbursement

Date of experience: June 8, 2022

Overcharged
June 5, 2022
Previous review

I was charged 4 times for the same order. The bank declined each charge.

Date of experience: May 6, 2022
Washington
2 reviews
0 helpful votes
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Very pretty shirts
June 8, 2022

The shirts I ordered came and they were quite large in size. I was surprised, I could have ordered a medium size. That was very nice. I would love to order more, but the reduced price shirts cost $10 shipping even when mixed with regular price shirts. That seems very expensive to me.

Date of experience: June 8, 2022
New Jersey
1 review
0 helpful votes
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Poor Return System.
July 8, 2022
Updated review

Sizes do not conform to U.S. sizes. Return system is terrible. Have to pay for shipping again to return it to China, which exceeds the purchase value, or they offer a refund of 15% of purchase price to keep it! Total rip off!

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2022
Miss W. — Zolucky Rep
over a year old

Thank you for your feedback. Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue,and we will improve our return issue.

We will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy shopping
May 6, 2022
Previous review

I hope the sizes are true. Never ordered from here before.

Date of experience: May 6, 2022
California
1 review
0 helpful votes
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Difficult to use
July 8, 2022
Updated review

Confusing to use hard to understand order instructions took. A long time to figure out ordering process

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2022
Miss W. — Zolucky Rep
over a year old

Thanks for your support.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We will improve the usage of our website and we will make a big change soon. Hope to see you again!
If you have any question when ordering, we recommend you could contact us by email or online chat. And we will help you solve the problem.

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Difficult to use
June 3, 2022
Previous review

Confusing to took a longtime to figure out ordering process

Date of experience: May 4, 2022