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Zolucky

How would you rate Zolucky?
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Texas
2 reviews
0 helpful votes
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Nope
October 16, 2022
Updated review

I dontated all of the clothes to the homeless, but I dont even think the homeless would wear them,, absolutely ridiculous, I spent 400 dollars on garbage, sizes are all wrong! Doesn't look anything like the pictures! The material is see through and just plain out gross and cheap! Zoolucky is a scam! And I will do anything in my power to shut this place down!

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2022
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~


Easy
August 17, 2022
Previous review

Very cute clothes and easy process

Date of experience: August 17, 2022
California
1 review
0 helpful votes
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The day I received the dress I ordered I wrote for a return label because the dress was too small and of course I cannot wear it. I didn't hear back for a long time and then they were going to give me a discount. I said I wanted to return the item. I wrote several times. I still have not received anything about returning the item so I guess I am stuck with it. I will never order from them again!

Date of experience: June 3, 2023
Miss W. Zolucky Rep
over a year old

Dear Customer,

We are deeply sorry that you are not satisfied with our product and service.

There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size next time because sizing varies between our items.

Anyway. Thank you for your feedback. We are committed to improving our service to make it simpler and more precise for customers to select the correct size.

We have reviewed your return request and confirm that it was processed successfully. Actually. We sent you an email with the return label 21 days ago. Kindly double-check the email address which you used for placing the order to ensure that you are checking the right inbox. If you still can't find the email, please check your spam folder as well.

Meanwhile, you have replied our email 2 days and accept the offer we suggested. You may check the email we replied.

If you need additional assistance about return, please feel free to contact us by email at service@zolucky.com. We value your patronage and hope to have the opportunity to serve you better in the future.

Best regards,
Mandy
ZOLUCKY

Georgia
1 review
0 helpful votes
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MISREPRESENTATION
March 29, 2021

Products in the photo look like actual varied fabric and material material... it is a photo print of fabric on sleezy shiny polyester! This is the cheapest junk I have every seen ugly poorly constructed

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2021
Jules R. Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us (service@zolucky.com) to complete your return process.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

GB
1 review
0 helpful votes
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I like the leggings that I buy on this website because it has a cool fabric for summer. They hold well what they have to hold. They are long up to the ankles and the pockets are very practical and large to carry for example the mobile.

Date of experience: July 14, 2021
Pennsylvania
1 review
0 helpful votes
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Great design, poor quality
September 24, 2021

I love the design, however the material is of the cheapest quality material and I ordered xxl for a generous fit and it is much smaller than I expected. I was disappointed and I probably will never order from your company again.

Date of experience: September 24, 2021
District of Columbia
1 review
0 helpful votes
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The website is interesting and easy to use, once I requested all the information I needed it was quickly displayed, my purchase was reliable, it arrived on time and the quality of the order was perfect.

Date of experience: January 27, 2021
Switzerland
1 review
1 helpful vote
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It is the third time I have ordered something on this website and it is always a pleasure. I love the products, they never disappoint when they arrive. Also, whenever I have had a question they have not taken the time to resolve it. Very good.

Date of experience: September 29, 2021
Florida
1 review
0 helpful votes
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Perfect!
November 25, 2020

Perfect! Great variety of clothes. I love the website, it offers a great variety of products and brands. I love the review system, we can read the reviews before we buy each design. The payment process is easy and payments are accepted with multiple methods.

Date of experience: November 25, 2020
New York
1 review
0 helpful votes
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Beautiful boutique online.
September 13, 2020

I received a bag for my daughter from this online boutique that is impressive, it is very beautiful, it has many functions. My daughter is delighted. I think I will repeat this time with a dress for me! Thank you very much for everything

Date of experience: September 12, 2020
California
1 review
0 helpful votes
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Cool styles and fast shipping. I just bought my first dress on this website. They have many styles to choose from on their website and they also offer fast shipping included. I am very happy with my dress and will definitely buy again.

Date of experience: February 28, 2021
Minnesota
2 reviews
0 helpful votes
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Love the things I have bought from Zolucky
March 30, 2023
Updated review

Easily to pick out the beautiful items I liked. I love the choices you have. My experience was wonderful because the only problem I have when ordering is which to order. I love just about everything you offer.

Date of experience: March 30, 2023

Great selections
May 29, 2022
Previous review

I love the clothes and shoes and the choices I have. Keep up the good selections.

Date of experience: May 29, 2022
Belgium
1 review
0 helpful votes
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The best online store
November 3, 2020

I have been shopping for several items on this website, and so far it is the best online store I have ordered clothes from so far, the pieces are of good quality and look like the images on the website.

Date of experience: November 3, 2020
California
1 review
0 helpful votes
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I love this boutique, the clothes are beautiful, the product descriptions and customer reviews are really helpful I've always had great customer service, always super charming, and returns are processed smoothly.

Date of experience: February 28, 2021
Texas
1 review
0 helpful votes
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Happy Surprise!
February 3, 2021
Updated review

I was so happy to see your advertisement. I was looking for unique presents for my family. My grandchildren will be amazed at your merchandise. I had fun shopping and will enjoy giving these selections to my family. Thank you

Date of experience: February 3, 2021

Great
January 18, 2021
Previous review

I was amazed by the variety of merchandise. I was only disappointed that some chosen items had sold out. Check out was quick and easy for me. I am looking forward to my purchases arriving.

Date of experience: January 18, 2021
New York
1 review
0 helpful votes
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I love
November 26, 2020

I love his unique clothes for all the girls. They have many options in styles and categories for all women. I keep shopping in this online boutique and I also prefer to buy online due to the convenience and speed.

Date of experience: November 26, 2020
Mississippi
1 review
0 helpful votes
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I like the site and the prices.
August 24, 2021
Updated review

I might visit the site again. It was awkward and expensive to return the items. The instructions to make a return was confusing. I had no way to call and talk with someone. I finally figured out how to text with a representative, who helped me to figure out how to complete the process.
One of the dresses that I purchased was not made to size. It was too small. I ordered it according to the size I wear.
The other dress was too long, almost dragging the floor.

Date of experience: August 24, 2021

I like the site and the prices.
July 25, 2021
Previous review

I will visit this site again.

Date of experience: July 25, 2021
New York
1 review
0 helpful votes
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I like to shop online here. I can easily find my size and color. I like that they show the front and back of the garment on the model. That is important, especially when you have hips like me. The prices are excellent and the quality of the clothes keeps me coming back.

Date of experience: February 11, 2021
Canada
1 review
0 helpful votes
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Horrible payment experience.
December 14, 2022

I had difficulty with the payment, I had to go thru it. It several times and then got a refusal. An alert was put on my credit card and I had to contact the company to get it straightened out. It was a real pain.

Date of experience: November 14, 2022
Wisconsin
1 review
0 helpful votes
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Geometric blouse
February 7, 2021
Updated review

Shipping rate is ridiculous. I just want to order one item for now to see if it fits. If not, I do not want to be returning multiple items. I love your patterns! If it fits, I will be ordering a lot from you!

Date of experience: February 7, 2021

Shipping
February 18, 2021
Previous review

Shipping rate is ridiculous. I just want to order one item for now to see if it fits. If not, I do not want to be returning multiple items. I love your patterns! If it fits, I will be ordering a lot from you!

Date of experience: January 19, 2021
South Carolina
1 review
0 helpful votes
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Fabric not as nice looking in real life
March 29, 2023

When I received the products I ordered, I discovered that the fabrics are not as nice as they look in the pictures, and the prints are not as vivid as the advertisements. Also, the care labels all say the same thing, regardless of fabric content (which it does not show), which is something to the effect of "line dry only" and "dry clean preferred." (This is even though the fabric is mostly polyester as far as I can tell). The sizing is accurate, which I appreciate.

Date of experience: March 29, 2023

Overview

Zolucky has a rating of 2.9 stars from 5,051 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zolucky most frequently mention return policy, poor quality and credit card. Zolucky ranks 27th among Women's Clothing sites.

service
1,324
value
515
shipping
515
returns
299
quality
3,089

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105,444 reviews
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