Zolucky

I had difficulty getting around in the site. After a couple hours of filling my cart with nine items, I went to bed. Next morning, my cart was empty; and I had to start over. After leaving a review of two circles, I received an email offering me $5 for deleting my original review and giving new one after receiving my order. I had difficulty doing this, but changed my review to four circles because each item had arrived correctly as to style and size. Then, as directed, I replied to the $5 email. I received an email back saying my email had gone to an unattended email. New site wanted pictures of product and receipt. I can't do.

The Butterfly t-shirts have a terrible strong sweet chemical smell. I washed and soaked them even in vinegar and the smell won't leave. I fear it is a pesticide and dangerous.
Also the XL is not a 14 as advertised, it is more like a 16 or 18 because they are so large.

The clothes that I have bought on this website are of high quality, the fabric is durable, and the colors do not fade after washing, I have been a buyer for a long time and in each of the purchases I have been very lucky, because always. I like everything they send me.

Zolucky is a marketing scam that does not honor its commitments for returns. They require an authorization letter for any returns and claim they will do so within 48 hours I requested this authorization twice: the first never arrived and the the second arriving 4 days after my request. Zolucky requires the customer to pay for the return -- to China. This was not mentioned on their website. Another $27 for return shipping (after paying $54 items). They also require that the tracking number be submitted. By the time I went to the post office (exactly 2 days after receiving the authorization), the system said it was too late to return. Their marketing scam is to make them impossible to return. I know I am out $81 (items plus return shipping) but I do not want this to happen to anyone else.

After finding two coats that I fell in love with in a store that will not be mentioned, they were not the size I needed in either one and they did not help me much to get them. Then I checked with this website and they had the same coats that I wanted in my size, they could send it. Everything was so easy and the email responses were so quick!

I have order numerous clothing from top to different pants. I have been satisfied w clothing I have purchased earlier. I am really disappointed w last couple of pants I ordered. I am 5'10 170 lbs. When reading description of pants & seeing model wearing them I ordered. Very much different than what I received. I believed they were for tall women NOT! They make it very difficult to return & get money back. I will no longer buy from this site.

My shopping experience when smoothly. I like that I was able to click on the picture and see the item in more than one color where available and it automatically enlarged.
I was not quite ready to order and was given a free offer by entering my email but it was not a submit/claim button.

First time ordering from Zolucky. Had some great sale pricing. Hoping the products are good quality.
I really liked some of the pieces but some not as much. The return policy is not great. I'm used to Amazon with free return shipping. I kept the items, one of which is too big and another didn't fit well.

I hope my blouses are a regular no PLUS side blouses. I don't know why it has plus size written on the sign- that's confusing. I want size to fit tight. No plus size... You all have some nice clothing. I like and I love the two I just bought and see more that are just as beautiful. Thank you. "Sonya"

Their product is sized incorrectly. This is Holiday season and when I tried to return the product they said it was past the 15 day window and refused the return. This is a silly reason for not accepting my return as now they will not get another order from me, my family or friends. They have some pretty clothing items, however if they don't OK a return, whenever the timeline, it looks like they are afraid they can't sell enough items and have to keep my money to have a success business.

Almost a year ago I placed my first order on this website. Since then, it has never stopped! I have a lot of clothes bought here and I am very happy with the quality and design. The clothes are not too expensive and they are really good and they ship quickly! I recommend this website!

I had a terrible experience. The dress I ordered was damaged. The 2 shoes were too big. I sent pictures. I returned all three items. And I did not receive a full refund. Customer service tried to negotiate as to how much my refund would be and I declined. The pictures were proof that the products were poor quality.

Product is of very poor quality, not at all what is described or pictured. When asked for information as to how to return, they responded with an information request. When I sent the info the asked for the email came back as undeliverable. I am unable to reach them or return my products for a refund. DO NOT BUY!

My mom ordered two shirts. The didn't work. Fabric is not great. I have tried to return them. They give you 15 days to return but don't provide a return label. You email them and wait. No response! My son tried too - cannot reach anyone and no one answers the emails. My mom is stuck with these two shirts.

I ordered several dresses, hoping to wear one to my son-in-law's college graduation. It took the order over three weeks to get here, forcing to me buy a dress elsewhere. The quality of a couple of items was not what I was hoping for but the return shipping is not worth it so I just gave the items to good will. It is doubtful that I will order from this site again

I used the sizing chart for each item I ordered for my girlfriend. I took all her measurements so I could get it exact, but some items were too small and some oversized. Disappointed but too expensive to return. It is hard to shop overseas, but honestly, I didn't know I was until I placed my order.

Customer Service was sorely lacking. I i had to dig through the website to find instructions on how to return an item. They responded with a confirmation of receipt of my request, but I noticed that my home address and email address we're now incorrect on their site. Funny because I received the items to the correct address and email confirmations we're also previously received. It's been 3 wks now and still have not heard from them about a return receipt.