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Zolucky

How would you rate Zolucky?
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California
1 review
0 helpful votes
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No Value
June 2, 2021

The clothes are poorly made with low grade fabrics. The pictures are definitely prettier than what is received. Sizing is all over the place with no uniformity. When something arrived broken, they initially offered to give me a 30% refund, when I refused, they asked me to take a 50% refund. They finally agreed to 100% refund, and even after processed, my refund was 90%. Recommend avoiding.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2021
Jules R. Zolucky Rep
over a year old

Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.

Your order enjoys discount. You paid for Women Flip Flop Sandals Plus Size Peep Toe Slip on Sandals 11.07USD and full refund of it has been credoted back.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store.
We commit to provding a better shopping experience to consumers.

Have a good day!

Indiana
1 review
0 helpful votes
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Scam
August 27, 2022

Want to return dress that is so thin you can see through it. Also, poor quality. They offered to give 15% back after I paid for dress AND shipping. That is if you even get the 15%. What a joke. Will dress to Goodwill and consider that a lesson for future. NEVER would order again, nor recommend this site to anyone.
N

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback.

Could you tell us your order number so that we can help you solve the problem.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.We will improve the return issue of our website and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Michigan
1 review
1 helpful vote
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The products they sell look great online when you receive them they are poor quality just absolute junk. You can't return them or you're going to be charged every little fee there is over and above the time you spend or the money they make you pay to return their worthless stuff. The bags they come in are worth more than the product inside. We live and learn.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Georgia
1 review
0 helpful votes
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The best online shopping website loves to shop here, because it offers everything from clothes to cute accessories. Then I can buy my beauty products and clothes at once. They provide a discount almost always. It is such an affordable price.

Date of experience: January 9, 2021
California
1 review
0 helpful votes
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The title tells it all! Size of loose-fitting pants based on hip circumference was off by 2 sixes (too big). I did not want a refund of 15 or even 35%. I wanted an exchange. Shipping to China is about $70. So, still a rip off no matter how you look at it.

Date of experience: July 27, 2022
Florida
1 review
1 helpful vote
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Run the other way
August 14, 2022

Everything looks wonderful on the ads and website, but run the other way before you purchase anything. Products are flimsy and so cheaply constructed. It's garbage! Also, they make Returns Impossible. Google, and anybody else who carries their ads, should be ashamed. I give them a 0 rating.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback. Sorry for any inconvenience caused.

Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Wisconsin
1 review
0 helpful votes
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Complicated
July 20, 2022
Updated review

PayPal $20 credit never showed up. Of the 3 shirts I ordered, only one was as described - a cotton blend. The other two were completely polyester/rayon. The sizes run at least 2 sizes smaller than normal. Delivery took forever. My grandmother could have gotten it to me faster - and she died in 1977.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 20, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback.

Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery

Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Complicated
June 17, 2022
Previous review

PayPal $20 credit never showed up.

Date of experience: May 18, 2022
Germany
1 review
0 helpful votes
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My new dress!
September 27, 2020

Online boutique that has excellent clothing, especially dresses, it would be my favorite among all. They are very comfortable to wear and fit my body perfectly. I have not found a similar design as good as my new dress!

Date of experience: September 25, 2020
California
1 review
0 helpful votes
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Online boutique with fast transactions and great clothes. The jumpsuit would be my favorite among all. They are very comfortable to wear and fit my butt perfectly. I have not found a similar design as good as this one.

Date of experience: November 16, 2020
California
1 review
0 helpful votes
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Not what I ordered
May 24, 2021

So disappointed, ordered 2 blouses that were suppose to be bright colors and textured material. Took 3 months to get, to find out they were colored to look like what I ordered on flat non textured material. Very ugly. To send back I had to pay shipping charges to China. Will never order from them again.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 24, 2021
Jules R. Zolucky Rep
over a year old

Sorry that you are not satisfied with the item.
Would you please tell us your order number?
Different computers have different screen resolutions so it’s possible the colours, particularly neon tones, will be slightly different in real life from what you see on your screen.
We`ll keep improving our products, delivery, and service.
Any problems, you can email service@zolucky.com or chat with us online for further help.

Virginia
1 review
7 helpful votes
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SCAM
July 9, 2021

So disappointed in my purchases! The T-shirt sewn-in tag said it was a small, but was more like an ill-fitting dress. Bottom of armholes near my waist, shoulder seams four inches below my shoulders. The shirt with world map was printed in mirror image. Should have read the return policy before ordering. Return address in China and customer is responsible for return shipping costs. Zolucky's alternative was to offer a 15% refund. Sending inferior, cheaply made products and keeping 85%. Scam!

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 9, 2021
Jules R. Zolucky Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.

Every item has its own size. You could check the size according to the size chart.

For Shift Shirt Collar Casual Shirts & Tops that printed in mirror image, that is the design. It is correct.

We`ll keep improving our products, delivery and services. Any problems, you can email service@zolucky.com or chat with us for further help.

Have a nice day!

California
5 reviews
0 helpful votes
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Delivery of Items ordered
October 15, 2023
Updated review

Order placed 8/12...today is 9/15. I ordered 5 items and as of todays date have received 2...2...i do like the items and price points...but if i dont get them in a timely manner what difference does it make?

Date of experience: September 15, 2023

PURCHASE
August 12, 2023
Previous review

SO EASY AND QUICK!

Date of experience: August 12, 2023
Switzerland
1 review
0 helpful votes
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Great option
November 22, 2020

Great option for clothes on the internet. Offers a wide range of products such as fashion and accessories at affordable prices. Safe and reliable site with excellent customer service and regular discounts so you know you're getting your money's worth when shopping for clothes.

Date of experience: November 22, 2020
Montana
2 reviews
7 helpful votes
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The cloths are not as shown, quality far inferior to items as photographed. They go by many names, a holding company out of some Asian country and they post false positive reviews. When you see how poorly made the merchandise is and want to return it will be no less than $25 to ship it back. After numerous e-mails and much pursuit they will offer you a small % to keep it. Problem is if you return it will they really refund you the cost? SCAM

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 19, 2021
Texas
1 review
0 helpful votes
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2nd time buyer..
January 12, 2023
Updated review

Your site can be so overwhelming... so many pretty things to look at! Sizing is not consist...I measured myself...paid attention their sizing chart and ordered accordingly. Yet, out of 2 orders and I have only 2 tops that are "close" enough to wear. One other thing that would help is better descriptions for fabric used...some descriptions have several different fabrics listed and fabric make or breaks clothing...because with the right kind of fabric, if a "size" is close...it makes it more wearable.

Date of experience: December 13, 2022

2nd time buyer..
November 8, 2022
Previous review

Your site can be so overwhelming... so many pretty things to look at!

Date of experience: November 8, 2022
Georgia
3 reviews
2 helpful votes
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Nice blouse
April 26, 2023

Buying clothes as gifts for my niece. She is plus size and this store has so many options for her. I'm buying a few pieces first to see how well made they are before buying more. So far good. Took almost a month for shipment until I received it. Shipping too long for me. Blouse was beautiful though.

Date of experience: April 26, 2023
Utah
1 review
3 helpful votes
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Amazing company.
January 14, 2021

I ordered a beautiful shirt here for a party that arrived very quickly and looked the same as on the web page, to underline this, I had contact with a lady from this boutique by email who was amazing in helping me and always answered my emails so soon as i sent them. She was an amazing help at all times, really great customer service. Thank you :)

Date of experience: January 13, 2021
Canada
1 review
0 helpful votes
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Excellent online boutique, quality clothing and also different. I love its unique style, clothes adapted to our time. Everything I bought feels great, there is no friendship that does not comment on my outfit, I love it.

Date of experience: October 25, 2020
Texas
2 reviews
0 helpful votes
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Poor
July 1, 2021

I spent $150 to buy clothes... size, fabric quality, color... nothing is accurate or even close to what they show on the website. I order small and medium and they fit my mom who is about 224 lbs... the material says 100% cotton and when it arrived its, Return is nearly impossible because you have to ship it to China at our own expense. No matter how affordable their clothes look but it still waste of money because i will never be able to wear them.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 1, 2021
Jules R. Zolucky Rep
over a year old

Sorry to let you down.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at service@zolucky.coma

Alabama
1 review
1 helpful vote
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Quality is so-so at best
May 9, 2022

Nothing fit. 4 dresses and every single one was too long, A couple inches to several inches too long. The fabric was cheap and satin like. It will too warm for my hot humid climate. The quality was not great. The buttons on one dress looked like they were barely sewn on and would come off easily. Bought a sweat shirt/casual top in a medium that is more like an extra large.

I have to pay to return anything or pay to try and have something altered. Both of those options negate any kind of good deal. It took a long time to receive the order. I'm actually still waiting on the last item and it's been a month since I ordered.

The discounts were confusing.

I won't be back.

Date of experience: April 9, 2022
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused. The 10% off code for first order is NEW10 and it's on the banner all the time. You can switch the code as soon as you wish.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Overview

Zolucky has a rating of 3.4 stars from 5,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service and good quality. Zolucky ranks 17th among Women's Clothing sites.

service
1,327
value
518
shipping
518
returns
299
quality
3,102
This company responds to reviews on average within 0 days

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105,796 reviews
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