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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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This is my first time ordering from your company. Love the looks of shoes I ordered and can't wait to get wear them when the weather gets warmer.
First time ordering from Zolucky and so far so good. I love the selection of merchandise. Hopefully it is a United States company.
So far so good, just hope products are as good as they look.
User Friendly, and easy to use! The models wore the clothes beautifully!
Buyer beware. If you have a problem with this company you will not receive a full refund as you were told! Stay away from this company. There are many other companies out there that provide better customer service!
As far as the ordering and quality of the product I am satisfied. But I have to tried to unsubscribe from your marketing emails on more than a dozen times. I state that I want to unsubscribe and no longer want to receive emails. But I continue to be bombarded daily with your promotions. PLEASE have your marketing coordinator/service unsubscribe me. If that does not occur, I will not be back as a customer.
It was easy to look at the merchandise on line, pick the size and color I desired and then checked out quickly while processing the order.
Styles are up to date. I was looking for embroidered jeans and zolucky has a large selection. Quality is decent. Yes, I will consider shopping there again. Only thing about this site that I question…I probably purchased some items several years ago, and they are still being shown. Is this because they sold so well, that more stock is available? Or is this because they sold so badly that they are still available?
I luv using my afterpay account! I save interest and comfortable payments TY afterpay no more high exhausting payments. Blessed Bew Year2023
I adore shopping here in this gorgeous wardrobe clothing shop. Beautiful clothing awesome colors and amazing delivery service…. I luv it
I browsed through zolucky.com to see if I could find a dress for a June wedding! So cool...I found one. Hope it fits!
Got 2 of my 3 items. One is very cute a different sort of material. The other I can wear and will have to give away. Still waiting on 3rd item. If your a U.S size order up.
Cheaply made. Very poor merchandise. I will not order anything else from them.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Lots of items to chose from, and you allow searching by color! I love that option! I NEVER order clothes online, but found an item of theirs I really really liked and decided to take the risk. So now this is the 4th order I've placed with them and all has been terrific!
Beautiful selection great price but long time waiting for shipping
My 10% discount was not applied I did not know communication with the company was so limited so I had no idea if I would ever receive my order. Also the one communication I did get said when my product arrived in this country I would be notified. I ordered T shirts!
I love your products- so cute and comfortable., but several were too large and one too small. I will be returning.
I love your prints and style, but there isn't free shipping on this site.
I would have order much more, but didn't want to pay the high shipping so I deleted all my sale items.
So far….not good. Fit was big and wide. Will donate to Good Will.
The pictures are false advertising. It's definitely not the pictures however you get what you pay for. Some clothes were bad quality so why not just post the right picture. Don't buy the shoes.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.
If you want to do a return, you can contact our service team for help.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Like the selection and styles. Prices were good for burger.it took too longer for my order to be delivered
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience caused. Would you mind to share us more details which can help us to locate the problem and improve our service?
Could you tell us your order number?