It was easy to shop and hopefully the sizes I picked will actually fit. Also, there is not any place that states when I might or will be receiving my merchandise. I understand, from my paperwork, that the return is NOT free.
I had a difficult time finding an approximate delivery date. I must admit though, I received my ordedred items in 2 weeks.
It was easy to shop and hopefully the sizes I picked will actually fit. I used the sizing guide you suggested for each product (tops). Also, there is not any place that states when I might or will be receiving my merchandise and if they don't fit is the return free.
Scam. Clothing is nothing like the pictures. Cheap. A month later, I am still waiting for one of the items and I am not expecting a return.
Now, I am stuck with clothing that basically sucks... I don't even dare trying a return because we all know how simple sending stuff to China is.
Don't bother!
The blouses I ordered looked better in pictures. The material on two blouses is not for summer, heavy silky material. The white Linen blouse, loved material, but size was too large, cannot order this blouse in the same size as others, runs very large. Delivery was to be expected, at least four weeks which was fine
So far so good, it depends on how long I wait for delivery,
This was my first order. Shopping was easy; delivery was very slow. The photos were beautiful and looked like very good quality for the price. However, the quality of the item was disappointing. I was also annoyed to see no information on where to items are made. I would not have ordered if I had known.
The socks that they sent were not like the ones pictures in their advertisement on their website. The socks I received have a heavy seam where they were sewed together which runs all the way down the back of the sock and continues to the toe running right under the length of your foot so you would have to walk on the seam. I found them very uncomfortable because of the seam. The socks are not hand knit like their picture shows. It was knit flat by a machine and then sewed with a seam all the way from toe to top. The photo on the left shows the socks that I received and the photo on the right shows the socks that they advertised.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email service@zolucky.com or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I read the reviews, they are varied, but I couldn't be happier with my purchase at this online boutique. Easy to use site, just beautiful clothing styles. My new skirt looks great, I don't wear it yet, but it looks like it will fit me. Very good workmanship with much better price.
I like the shoes. I think the two tops are fine but I do not care for the type of fabric that was used in these tops. It reminds me of polyester and is not comfortable to wear. It would be much better if a soft draping fabric had been used.
I'v looked at the ads on my e-mail and finally I have a good reason to make an order for my daughters B-day on the 4th of July...Living in Hawaii, I'm sure these tops will be just great on a blond with a tan!Thank you...JDJ
1st time buyer and so far everything has been quite smooth and no problems...
From the beginning it was a good online shopping experience. In the end, and after seeing many clothing designs, it was reduced to two dresses. A difficult choice as everything is fabulous. So since this special dress is for a special occasion, I decided to shop here again. A wonderful experience.
I have ordered several times on this website and have been satisfied with the clothes. This time the blouse that came with me didn't fit me. They responded immediately and resolved quickly. That was more than nice saving me a trip to the post office. Good people in this online boutique.
Purchased 3 shirts. 2 shirts ordered were the same size I usually wear. 1 shirt was actually one size larger than I usually wear. ALL three don't fit. Their return policy is not good since you have to return them back to China. I will not buy anything from them again.
Ordered from Zolucky. The dresses just didn't look good on me. When tried to return, told their return center is in China and I could accept 15%. The return form doesn't mention this. The form ask for order information and says you will get authorization by email. The real return information is buried and almost impossible to find. Working with PayPal to hopefully get all of my $105 back. If you order from them you better like it. Oh and the return address on the package is Jamaica, NY. H
Thank you for your feedback and sorry for the inconvenience.
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
When you encounter problems when placing an order please feel free to contact us, you can contact us by email at service@zolucky.com or by chat online.
ZOLUCKY is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
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I spent hours scrolling through this web page and it was honestly very easy to navigate. The search results were relevant and there were many useful options to figure out even the specific searches you wanted. The buying process was pretty easy too, as everything was broken down step by step. I am still waiting for my items to be delivered, but I am very excited about the items that I purchased. I found the quality for price accompanied by reviews reassuring and I am very happy with my purchase.
I can't tell until i see how quickly it gets here and if they are nice. Also Zolucky doubled my order on one top and now they say i will be stuck with it even though I contacted them within 1 day of the order. Not happy about that. Now done dealing with them, it was generally a horrible experience. I will never deal with them again. Their quality is poor.
This is the third time I have bought clothes online at Zolucky in less than 3 months. I am not that good with computers and I always have problems. I can't tell you how many times I've asked for help. They were very helpful and patient with me. The clothes look a lot better actually. Thank you for always being helpful, professional, and quick to respond
I am very pleased with Zolucky. I have purchased quite a few tops, dresses, and jewelry from them. Their clothing is so unique and styles that are trendy. I've never seen anything like it at other websites. It takes a while to receive my packages but considering it's coming from across the pond, It's to be expected. All in all, I am very happy with Zolucky.
Shopping at Zolucky is a real treat. I have no problem finding so many things I want!
Personally, it's hard for me to shop online and find items that fit my body type and style, but Zolucky has everything to my liking. I love their fashion sense and great low prices, but check the size chart before ordering.
For starters, I love that this website has so many options of all kinds of clothes. From sweaters, tops and shoes. The price is incredible, at first I could really believe how cheap they were. I even compared it to another website and yes, BIG difference and better. AND FREE SHIPPING. Yes, not all websites offer free shipping. I love shopping here. Even if this week was the first time I bought here! I totally recommend it to everyone.
I have ordered quite a few clothes on this website, they all arrived very well. The quality after washing was quite noticeable, it is very good, especially in the red dress, the color is still vibrant!
Good website to browse the internet, some clothes can be expensive, a bit unpredictable with some of the clothes, but so far everything I have bought here has been excellent quality and a very good price.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Zolucky has a rating of 3.4 stars from 5,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service and good quality. Zolucky ranks 17th among Women's Clothing sites.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us (service@zolucky.com) to complete your return process.
We have cancelled and refunded the delayed item as per your request, the refund has been returned to you already.
We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!