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Zolucky

How would you rate Zolucky?
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Tennessee
1 review
0 helpful votes
Follow Jason V.
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It was easy to shop and hopefully the sizes I picked will actually fit. Also, there is not any place that states when I might or will be receiving my merchandise. I understand, from my paperwork, that the return is NOT free.
I had a difficult time finding an approximate delivery date. I must admit though, I received my ordedred items in 2 weeks.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 3, 2021

It was easy to shop and hopefully the sizes I picked will actually fit. I used the sizing guide you suggested for each product (tops). Also, there is not any place that states when I might or will be receiving my merchandise and if they don't fit is the return free.

Date of experience: March 15, 2021
New Hampshire
1 review
0 helpful votes
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Scam, do not bother
December 12, 2020

Scam. Clothing is nothing like the pictures. Cheap. A month later, I am still waiting for one of the items and I am not expecting a return.
Now, I am stuck with clothing that basically sucks... I don't even dare trying a return because we all know how simple sending stuff to China is.
Don't bother!

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 12, 2020
Jules R. Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us (service@zolucky.com) to complete your return process.

We have cancelled and refunded the delayed item as per your request, the refund has been returned to you already.

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

New York
2 reviews
0 helpful votes
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Blouses
June 15, 2021
Updated review

The blouses I ordered looked better in pictures. The material on two blouses is not for summer, heavy silky material. The white Linen blouse, loved material, but size was too large, cannot order this blouse in the same size as others, runs very large. Delivery was to be expected, at least four weeks which was fine

Date of experience: June 15, 2021

Depends on Delivery
May 10, 2021
Previous review

So far so good, it depends on how long I wait for delivery,

Date of experience: May 10, 2021
Ohio
1 review
0 helpful votes
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Disappointed
May 15, 2023

This was my first order. Shopping was easy; delivery was very slow. The photos were beautiful and looked like very good quality for the price. However, the quality of the item was disappointing. I was also annoyed to see no information on where to items are made. I would not have ordered if I had known.

Date of experience: May 15, 2023
Michigan
1 review
2 helpful votes
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Socks Ads vs reality
November 14, 2020

The socks that they sent were not like the ones pictures in their advertisement on their website. The socks I received have a heavy seam where they were sewed together which runs all the way down the back of the sock and continues to the toe running right under the length of your foot so you would have to walk on the seam. I found them very uncomfortable because of the seam. The socks are not hand knit like their picture shows. It was knit flat by a machine and then sewed with a seam all the way from toe to top. The photo on the left shows the socks that I received and the photo on the right shows the socks that they advertised.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 15, 2020
Jules R. Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.

We have been committed to providing customers with better service. Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Arizona
1 review
0 helpful votes
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Very good service!
October 13, 2020

I read the reviews, they are varied, but I couldn't be happier with my purchase at this online boutique. Easy to use site, just beautiful clothing styles. My new skirt looks great, I don't wear it yet, but it looks like it will fit me. Very good workmanship with much better price.

Date of experience: October 12, 2020
Missouri
2 reviews
0 helpful votes
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Nice collection of tops
June 15, 2023

I like the shoes. I think the two tops are fine but I do not care for the type of fabric that was used in these tops. It reminds me of polyester and is not comfortable to wear. It would be much better if a soft draping fabric had been used.

Date of experience: June 15, 2023
California
1 review
0 helpful votes
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I'v looked at the ads on my e-mail and finally I have a good reason to make an order for my daughters B-day on the 4th of July...Living in Hawaii, I'm sure these tops will be just great on a blond with a tan!Thank you...JDJ

Date of experience: May 30, 2023

For a Gift
January 12, 2021
Previous review

1st time buyer and so far everything has been quite smooth and no problems...

Date of experience: January 12, 2021
New York
1 review
0 helpful votes
Follow Nelida A.
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From the beginning it was a good online shopping experience. In the end, and after seeing many clothing designs, it was reduced to two dresses. A difficult choice as everything is fabulous. So since this special dress is for a special occasion, I decided to shop here again. A wonderful experience.

Date of experience: February 8, 2021
California
1 review
0 helpful votes
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I have ordered several times on this website and have been satisfied with the clothes. This time the blouse that came with me didn't fit me. They responded immediately and resolved quickly. That was more than nice saving me a trip to the post office. Good people in this online boutique.

Date of experience: August 10, 2021
Louisiana
2 reviews
0 helpful votes
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Size problems
May 15, 2022

Purchased 3 shirts. 2 shirts ordered were the same size I usually wear. 1 shirt was actually one size larger than I usually wear. ALL three don't fit. Their return policy is not good since you have to return them back to China. I will not buy anything from them again.

Date of experience: May 15, 2022
Michigan
1 review
1 helpful vote
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Ordered from Zolucky. The dresses just didn't look good on me. When tried to return, told their return center is in China and I could accept 15%. The return form doesn't mention this. The form ask for order information and says you will get authorization by email. The real return information is buried and almost impossible to find. Working with PayPal to hopefully get all of my $105 back. If you order from them you better like it. Oh and the return address on the package is Jamaica, NY. H

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 23, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

When you encounter problems when placing an order please feel free to contact us, you can contact us by email at service@zolucky.com or by chat online.

ZOLUCKY is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

France
1 review
0 helpful votes
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I spent hours scrolling through this web page and it was honestly very easy to navigate. The search results were relevant and there were many useful options to figure out even the specific searches you wanted. The buying process was pretty easy too, as everything was broken down step by step. I am still waiting for my items to be delivered, but I am very excited about the items that I purchased. I found the quality for price accompanied by reviews reassuring and I am very happy with my purchase.

Date of experience: December 2, 2020
California
4 reviews
0 helpful votes
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I can't tell until i see how quickly it gets here and if they are nice. Also Zolucky doubled my order on one top and now they say i will be stuck with it even though I contacted them within 1 day of the order. Not happy about that. Now done dealing with them, it was generally a horrible experience. I will never deal with them again. Their quality is poor.

Date of experience: May 26, 2023
California
1 review
0 helpful votes
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Five Stars!
October 14, 2020

This is the third time I have bought clothes online at Zolucky in less than 3 months. I am not that good with computers and I always have problems. I can't tell you how many times I've asked for help. They were very helpful and patient with me. The clothes look a lot better actually. Thank you for always being helpful, professional, and quick to respond

Date of experience: October 14, 2020
Illinois
3 reviews
0 helpful votes
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Very Pleased
June 3, 2023
Updated review

I am very pleased with Zolucky. I have purchased quite a few tops, dresses, and jewelry from them. Their clothing is so unique and styles that are trendy. I've never seen anything like it at other websites. It takes a while to receive my packages but considering it's coming from across the pond, It's to be expected. All in all, I am very happy with Zolucky.

Date of experience: June 3, 2023

Great!
April 3, 2023
Previous review

Shopping at Zolucky is a real treat. I have no problem finding so many things I want!

Date of experience: April 3, 2023

So easy!
March 23, 2023
Previous review

It has been very easy to navigate the site. I had no problems.

Date of experience: March 23, 2023

Easy!
March 19, 2023
Previous review

Very easy to navigate. And easy to find deals!

Date of experience: March 19, 2023
Finland
1 review
1 helpful vote
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I love their fashion
September 29, 2020

Personally, it's hard for me to shop online and find items that fit my body type and style, but Zolucky has everything to my liking. I love their fashion sense and great low prices, but check the size chart before ordering.

Date of experience: September 29, 2020
GB
1 review
5 helpful votes
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For starters, I love that this website has so many options of all kinds of clothes. From sweaters, tops and shoes. The price is incredible, at first I could really believe how cheap they were. I even compared it to another website and yes, BIG difference and better. AND FREE SHIPPING. Yes, not all websites offer free shipping. I love shopping here. Even if this week was the first time I bought here! I totally recommend it to everyone.

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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I have ordered quite a few clothes on this website, they all arrived very well. The quality after washing was quite noticeable, it is very good, especially in the red dress, the color is still vibrant!

Date of experience: March 10, 2021
Illinois
1 review
0 helpful votes
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Good website to browse the internet, some clothes can be expensive, a bit unpredictable with some of the clothes, but so far everything I have bought here has been excellent quality and a very good price.

Date of experience: January 6, 2021

Overview

Zolucky has a rating of 3.4 stars from 5,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service and good quality. Zolucky ranks 17th among Women's Clothing sites.

service
1,327
value
518
shipping
518
returns
299
quality
3,102
This company responds to reviews on average within 0 days

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105,796 reviews
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