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Zolucky

How would you rate Zolucky?
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Massachusetts
2 reviews
0 helpful votes
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Deceiving
December 29, 2020

One item I purchase was represented as cotton and looked natural in picture. I received a bright, shiny, synthetic shirt only pattern was similar. You can't post a review on their site. Good reviews are bogus. The other shirt I purchased was also very cheap and thin. So sorry I purchased from this site.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2020
Jules R. Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Oklahoma
1 review
0 helpful votes
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Talk about cheap, low quality items?
July 8, 2022
Updated review

Part of the order was missing and was basically told that items were shipped within the order. Sizes varied ridiculously from item to item. Cheap materials, not worth the time and money to shop. Very disappointed and the return process is such a hassle... I will take the hit, but will not be doing business with this co again.

Date of experience: June 8, 2022

Some cute things
May 4, 2022
Previous review

I am excited to receive my order. Fingers crossed.

Date of experience: May 4, 2022
Missouri
2 reviews
0 helpful votes
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Great selection of trend-setting clothes
January 12, 2022
Updated review

Easy to shop and filter down to what I want. Love the choices. Had what I was looking for.

Product sizes were an issue. What we measured didn't always match what we received. The clothing matched the sizes listed, but not the sizing chart. Soft Clouds pants matching measurements fit but were slightly baggy. Men's polos we're slightly short on me. Not sure I'll order again.

Date of experience: January 12, 2022

Great selection of trend-setting clothes
December 13, 2021
Previous review

Easy to shop and filter down to what I want. Love the choices. Had what I was looking for.

Date of experience: December 13, 2021
North Carolina
1 review
0 helpful votes
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I have paid extra to have my order shipped with in 3-5 days. It's been a week and I still don't have it. It shows 1 out of my 3 items have been shipped but it won't let me track it. They are quick to take my money but not process and ship my order. The other 2 items still say preparing for shipment.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 21, 2021
Jules R. Zolucky Rep
over a year old

Pls note we need 3-5 business days to prepare the order before shipped.

For delivery policy, please visit https :// zolucky. Com/information/Shipping%20%26%20Delivery

For more information on your order, please contact service@zolucky.com
Many thanks for your patience and I hope you enjoy shopping with us!

Wisconsin
2 reviews
0 helpful votes
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Sizing
April 16, 2023

I purchased two items and the sizing chart didn't work correctly. I measured myself and ordered 2 tops. 1 large was bigger than an extra large and the other large was a 3 to 4 extra large. Both were on a good sale, but to ship back would have cost me more than what I paid, so I donated them to charity. Probably won't order again!

Date of experience: April 16, 2023
California
1 review
0 helpful votes
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Pants not as described
June 27, 2021
Updated review

Each time I clicked an item to look at, then went back to all the items page, I had to wait for items to load again. Long loading of pages.
Pants not white, more like unbleached muslin, off white color, so they don't match the very white top I ordered. The fabric is thinner than I want. Has pleats in the front, not in the description.

Date of experience: June 27, 2021

Pants not as described
June 26, 2021
Previous review

Each time I clicked an item to look at, then went back to all the items page, I had to wait for items to load again. Long loading of pages.
Pants not white, more like unbleached muslin, off white color, so they don't match the very white top I ordered. The fabric is thinner than I want. Has pleats in the front, not in the description.

Date of experience: June 26, 2021

Long loading of pages
May 27, 2021
Previous review

Each time I clicked an item to look at, then went back to all the items page, I had to wait for items to load again.

Date of experience: May 27, 2021
Utah
1 review
0 helpful votes
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Not true size or color - Resolved
September 29, 2021

Purchased 8 blouses and was only able to keep 2 which where not true to the color as shown online. If you want to return, you can only return with cash refund not exchange. Then they try to get you to not return the items and give you a refund of say 25% of your total return. But you get the keep the products. In my case I can't ware because they are to small and colors are way off. Good luck, I would suggest you only order 1 at a time or if you are a little larger make sure you order a size bigger or more because they run small. On the return policy they said: Fast Refund-We will issue a refund to your original payment method within a week. RESOLVED :) Thanks

Date of experience: August 30, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

GB
1 review
0 helpful votes
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I ordered online here a top for my daughter that was too small, however, as the top was sold out, they offered me another top with another design, my daughter was absolutely delighted! Great quality of clothing and excellent customer service, thank you very much.

Date of experience: April 6, 2021
Canada
1 review
0 helpful votes
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Yesterday we received my daughter's dress and it looks like a glove. It is so beautiful and will look awesome for your formal party. Thank you. We are very happy to have found your website, since it has eliminated the worry of looking for it.

Date of experience: July 7, 2021
Georgia
1 review
0 helpful votes
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Excellent clothes, of quality and also different. I love its unique style, clothes adapted to our time. Everything I bought on this website feels great, there is no person who does not comment on my outfit. Congratulations on getting your own style, I love it.

Date of experience: December 6, 2020
New York
1 review
0 helpful votes
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So many beautiful things
June 27, 2023

1st time shopper. Loved the experience! Can't wait for my new clothes!
Update: clothes are nice, but too way too long to arrive. Plus, the fit is a little to tight on some, while others are almost perfect.

Date of experience: June 27, 2023
California
1 review
0 helpful votes
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Very easy to navigate online clothing store. Very helpful and friendly customer service staff, went the extra mile to help. It made me feel valued as a customer, I really appreciate it. Fast delivery.

Date of experience: June 2, 2021
Canada
1 review
0 helpful votes
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Excellent
December 17, 2020

Fast delivery, excellent communication and very accommodating. I needed an outfit for a very special occasion, they quickly answered my questions and helped me find a solution. Now I consider myself a regular customer of this online boutique.

Date of experience: December 16, 2020
Ireland
1 review
0 helpful votes
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Excellent service
November 11, 2020

Excellent service at this online boutique. I ordered two dresses, one was shipped exactly as it says in 12 business days. The second dress was out of stock, I was offered to wait a few days for it to be available again, but I requested a refund which I received immediately.

Date of experience: November 11, 2020
California
1 review
0 helpful votes
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This online boutique makes shopping for dresses simple!. I bought a dress here and I don't really like buying clothes online, but this website made it easy to find what I wanted, it eased my mind immediately! Amazing!

Date of experience: March 3, 2021
California
1 review
0 helpful votes
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It's really great. I really love buying clothes from this online boutique. The main attractions of this website are excellent customer service, very cheap rates, top quality clothing, etc. Thanks for your excellent service.

Date of experience: March 7, 2021
Texas
1 review
0 helpful votes
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A little slow to get but it is greatly loved
December 20, 2022

I forgot to complete this order and received email that it was still open. Very thankful for reminder as this is a Christmas gift. She is not expecting it so if she receives after Christmas (hopefully not too far ahead) it will be extra surprising!

Date of experience: December 20, 2022
Florida
1 review
0 helpful votes
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I have recently ordered two shorts. Delivery time was 13 days, but I arrived earlier than I expected. The quality of the clothes is really impressive. I am very satisfied with all the items that I order in this online boutique, quality, size and price.

Date of experience: March 7, 2021
GB
1 review
0 helpful votes
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Exceeded my expectations
December 11, 2020

I bought a dress here, it is top quality and goes perfectly with everything. This website also has excellent communication and fast shipping. Very impressed with the packaging and the handwritten thank you note. Exceeded my expectations, I will definitely order again. Everything is perfect.

Date of experience: December 10, 2020
Norway
1 review
0 helpful votes
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Excellent
November 18, 2020

Excellent. I love the amount of clothing options in this online boutique, fast payment, I will definitely return to spend some money on fashionable clothes. We hope that after quarantine the shipment will be as fast as before!

Date of experience: November 17, 2020

Overview

Zolucky has a rating of 2.9 stars from 5,051 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zolucky most frequently mention return policy, poor quality and credit card. Zolucky ranks 17th among Women's Clothing sites.

service
1,324
value
515
shipping
515
returns
299
quality
3,089
This company responds to reviews on average within 0 days

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105,444 reviews
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