Zolucky has been reported to offer refunds or compensation contingent on the removal of negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.
business logo of Zolucky

Zolucky

How would you rate Zolucky?
grey star
grey star
grey star
grey star
grey star
GB
1 review
1 helpful vote
Follow Regina J.
Unfollow Regina J.
Send Message
Share Review
Report Review

After initial reservations about whether this clothing website was for me, I was more than impressed with the efficient and comprehensive service. Really easy to buy, the two dresses I ordered were really beautiful, only one beats the other. The delivery service has been brilliant so far, I will spread my voice among my friends and sing praises to this page.

Date of experience: December 18, 2020
Georgia
1 review
0 helpful votes
Follow Lahila M.
Unfollow Lahila M.
Send Message
Share Review
Report Review

Perfect online store!
October 11, 2020

This online clothing store is perfect. The quality and fit are amazing and for the price you get your money's worth. Shipping took less than two weeks, which is really comforting if you have a little time to get clothes for each event

Date of experience: October 10, 2020
Switzerland
1 review
0 helpful votes
Follow Daniella B.
Unfollow Daniella B.
Send Message
Share Review
Report Review

The best customer service on the internet! Thank you so much in customer service for helping me resolve my return! Unfortunately, I didn't like my order when it arrived, but they were able to help me figure it out! It's a super website!

Date of experience: July 24, 2021
New Jersey
1 review
0 helpful votes
Follow Virginia C.
Unfollow Virginia C.
Send Message
Share Review
Report Review

Dealing with this online boutique was an absolute pleasure. My products were not only delivered quickly, but they were very helpful with their seasonal discounts in the middle of the quarantine, a sigh of peace of mind and joy in these difficult times.

Date of experience: January 12, 2021
California
2 reviews
0 helpful votes
Follow Kristina M.
Unfollow Kristina M.
Send Message
Share Review
Report Review

Shipping is pretty expensive
June 29, 2021
Updated review

Cost $11 to ship one shirt general ground, it came from China. The pattern of global map was very cool. The cut was a bit boxy. The fabric is cheap, low quality. I expected something a bit nicer based on photo and cost.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2021
Jules R. Zolucky Rep
over a year old

Thanks for your comment. We will send the item as described.
Shipping cost depends on the destination and item quantity. You could check the shipping cost when you pay. But we have more discount on our website, you could use it when you pay.
Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.


Shipping is pretty expensive
May 30, 2021
Previous review

Pretty sure it doesn't cost $11 to ship one shirt general ground.

Date of experience: April 30, 2021
Wisconsin
1 review
0 helpful votes
Follow Henry F.
Unfollow Henry F.
Send Message
Share Review
Report Review

Ripoff
August 11, 2022

They use teaser discounts that you can't use. I was charged for a dress over a month ago that I still haven't received; with no indication of when I might receive it. Their communication is terrible. At one point they emailed me that my partial order was ready & was being sent to the shipper, who would let me know when I could expect it - never received a notice from the shipper. All of this could be forgiven if the two tops & one dress were of good quality. They were not. The fabric was thin, cheap polyester. I'm not sure I'll even wear any of the items I bought for a total of over $90!

Date of experience: August 11, 2022
Greece
1 review
0 helpful votes
Follow OLYMPIA S.
Unfollow OLYMPIA S.
Send Message
Share Review
Report Review

I was very excited to buy their clothes, but when it all arrived NOTHING was as depicted. Ι received this cheap-looking, not even close to the photo on the store clothes. This company doesn't deliver what it posts on its site.
Please don't lose your money this company is totally scam.
Look what I thought I was buying and look what I received.
I threw it in the trash.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 16, 2021
Jules R. Zolucky Rep
over a year old

Thanks for your comment. Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.We did send the correct item.
Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.

North Carolina
1 review
0 helpful votes
Follow Joan N.
Unfollow Joan N.
Send Message
Share Review
Report Review

Don't buy
September 4, 2022

The clothes are attractive, but the sizing is way way way off by American standards. If you want to return it, forget it the postage is the same or more than the cost of what you bought. They gleefully tell you when you try and return saying you might as well keep it. I contested mine with PayPal who agreed with me and did not make me pay. They hide on their website what country returns will be sent to, but it is China.

Date of experience: September 4, 2022
Miss W. Zolucky Rep
over a year old

Items need to be returned to our fulfillment center, we are sorry for any inconvenience. We are working on improving our returns process and hope to give our customers a better experience.
We have been paying attention to the quality issue and are working on improving it as well.
Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments.

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Stay safe and have a good day!

GB
1 review
0 helpful votes
Follow Isidora I.
Unfollow Isidora I.
Send Message
Share Review
Report Review

Everything is good!
July 10, 2021

I always wear sports shirts and it was great to find one in my size that was available. Many online stores allow you to order and pay before they tell you it is out of stock and not to wait for several weeks, but not this one. If I put something in my cart and it is not in stock yet, let me know before paying. The one I chose was in stock and shipped very fast. Their website is easy to use because you could search by brand or size which is great.

Date of experience: June 10, 2021
California
1 review
0 helpful votes
Follow Carol B.
Unfollow Carol B.
Send Message
Share Review
Report Review

First order refunded for no apparent reason.
October 7, 2021
Updated review

Refunded for no reason. Not at customer request. Then sent the items which were not as represented in the pictures. Wanted to return all for refund. Credit card company straightened out everything to my satisfaction.

Date of experience: September 7, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


First order refunded for no apparent reason.
August 4, 2021
Previous review

Lengthy and inconvenient.

Date of experience: August 4, 2021
Denmark
1 review
0 helpful votes
Follow Effi B.
Unfollow Effi B.
Send Message
Share Review
Report Review

I love this online Boutique! With such beautiful clothes and excellent customer service, what more could a woman want? I was very impressed with how quickly they shipped my order (one of the items I purchased was out of stock) and how kind and helpful they were in finding a solution that worked for me. I recommend them

Date of experience: December 4, 2021
North Carolina
1 review
0 helpful votes
Follow Karen D.
Unfollow Karen D.
Send Message
Share Review
Report Review

Rip-off
September 15, 2021
Updated review

These products come from China. It takes about 3 weeks to get them, and if they do not fit, you are offered 15% and you can keep your items or you can mail them back to China--which would be ridiculously expensive. So now I have 2 clothing items that smell funny and do not fit. What a scam!

Date of experience: August 15, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Lost discounts
August 15, 2021
Previous review

Didn't get my 50% off discount in my email within my 40 minutes of being on your website, and when I went to check out, I lost the extra 10% discount that I had put in.

Date of experience: July 16, 2021
Florida
1 review
0 helpful votes
Follow Marce Y.
Unfollow Marce Y.
Send Message
Share Review
Report Review

These blouses are the perfect combination of comfort and elegance. They serve me for any occasion since they fit with a casual style. I recommend this website for all clothing needs for girls like me!

Date of experience: December 15, 2020
Colorado
1 review
0 helpful votes
Follow Oriana P.
Unfollow Oriana P.
Send Message
Share Review
Report Review

NEVER AGAIN!
June 1, 2022

Please pay complete attention to this review! The products sold on this site are complete garbage! Do not waste your money! If you want to return an item, then you must pay to send it to CHINA even though it was shipped from their warehouse in City of Industry, CA. They don't tell you this in the return policy. They are liars and thieves who sell the cheapest clothes possible.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2022
Miss W. Zolucky Rep
over a year old

Thanks for your support.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Georgia
2 reviews
0 helpful votes
Follow Emma O.
Unfollow Emma O.
Send Message
Share Review
Report Review

NNice online shopping place
July 8, 2023
Updated review

Lots of choices and some pretty stuff. Frustrating in the sizing different from most places. Even though I put in specific sizes the system did not narrow down my choices so I could only see what is available in my size. The things I ordered and received in an very timely manner are very nice with compliments abound.

Date of experience: July 8, 2023

Nice online shopping place
June 4, 2023
Previous review

Lots of choices and some pretty stuff. Frustrating in the sizing different from most places. Even though I put in specific sizes the system did not narrow down my choices so I could only see what is available in my size.

Date of experience: June 4, 2023

First time shopper
March 26, 2023
Previous review

Nice site many beautiful items.

Date of experience: March 26, 2023
New York
1 review
0 helpful votes
Follow Velma Z.
Unfollow Velma Z.
Send Message
Share Review
Report Review

I am so happy
December 9, 2020

I am so happy that I decided to buy from this online boutique. I was really skeptical as I had never bought from this website before and the reviews were mixed. When my dress arrived, I was not disappointed! It took forever to ship, but they did a great job responding to my emails and updating me on the status of my order. Thank you because it arrived on the promised date.

Date of experience: December 8, 2020
Illinois
1 review
0 helpful votes
Follow Evana B.
Unfollow Evana B.
Send Message
Share Review
Report Review

This online clothing store made my shopping experience easy, I found the dress design I wanted easily and the ordering process was quick, my delivery too. I received exactly what I ordered, it is definitely great value for money.

Date of experience: February 8, 2021
California
1 review
0 helpful votes
Follow Peter N.
Unfollow Peter N.
Send Message
Share Review
Report Review

Beautiful
May 9, 2022

Many choices so it was hard to make selections. This was my first order. All items are beautiful, the materials are silky and they fit nicely. I definitely will order more not only for myself but for my sisters.

Date of experience: May 9, 2022
Tennessee
2 reviews
0 helpful votes
Follow Amanda G.
Unfollow Amanda G.
Send Message
Share Review
Report Review

Dress
March 20, 2022
Updated review

Look forward to receiving. Evert woman needs a red dress! However your checkout process could stand improvement. I finally received the dress. The color is beautiful but the material is just nit what I expected. Too sticky for me.

Date of experience: March 20, 2022

Dress
February 7, 2022
Previous review

Look forward to receiving. Evert woman needs a red dress! However your checkout process could stand improvement.

Date of experience: February 7, 2022
Netherlands
1 review
6 helpful votes
Follow Aprhril A.
Unfollow Aprhril A.
Send Message
Share Review
Report Review

Looks elegant
September 17, 2020

I just received my order and to be honest I was not expecting such an amazing dress from this store, it looks elegant, good quality and very beautiful! Moderately short for such a dress and very sexy. I never wore things without a bra, but here I just wanted, even in a small chest from a pda I look classy! According to the parameters 84/62/92, it ideally fits a size m. 10/10, and it came in two weeks

Date of experience: September 16, 2020

Overview

Zolucky has a rating of 2.9 stars from 5,051 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zolucky most frequently mention return policy, poor quality and credit card. Zolucky ranks 17th among Women's Clothing sites.

service
1,324
value
515
shipping
515
returns
299
quality
3,089
This company responds to reviews on average within 0 days

Instant Feedback

105,444 reviews
+327