After initial reservations about whether this clothing website was for me, I was more than impressed with the efficient and comprehensive service. Really easy to buy, the two dresses I ordered were really beautiful, only one beats the other. The delivery service has been brilliant so far, I will spread my voice among my friends and sing praises to this page.
This online clothing store is perfect. The quality and fit are amazing and for the price you get your money's worth. Shipping took less than two weeks, which is really comforting if you have a little time to get clothes for each event
The best customer service on the internet! Thank you so much in customer service for helping me resolve my return! Unfortunately, I didn't like my order when it arrived, but they were able to help me figure it out! It's a super website!
Dealing with this online boutique was an absolute pleasure. My products were not only delivered quickly, but they were very helpful with their seasonal discounts in the middle of the quarantine, a sigh of peace of mind and joy in these difficult times.
Cost $11 to ship one shirt general ground, it came from China. The pattern of global map was very cool. The cut was a bit boxy. The fabric is cheap, low quality. I expected something a bit nicer based on photo and cost.
Pretty sure it doesn't cost $11 to ship one shirt general ground.
They use teaser discounts that you can't use. I was charged for a dress over a month ago that I still haven't received; with no indication of when I might receive it. Their communication is terrible. At one point they emailed me that my partial order was ready & was being sent to the shipper, who would let me know when I could expect it - never received a notice from the shipper. All of this could be forgiven if the two tops & one dress were of good quality. They were not. The fabric was thin, cheap polyester. I'm not sure I'll even wear any of the items I bought for a total of over $90!
I was very excited to buy their clothes, but when it all arrived NOTHING was as depicted. Ι received this cheap-looking, not even close to the photo on the store clothes. This company doesn't deliver what it posts on its site.
Please don't lose your money this company is totally scam.
Look what I thought I was buying and look what I received.
I threw it in the trash.
Thanks for your comment. Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.We did send the correct item.
Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.
The clothes are attractive, but the sizing is way way way off by American standards. If you want to return it, forget it the postage is the same or more than the cost of what you bought. They gleefully tell you when you try and return saying you might as well keep it. I contested mine with PayPal who agreed with me and did not make me pay. They hide on their website what country returns will be sent to, but it is China.
Items need to be returned to our fulfillment center, we are sorry for any inconvenience. We are working on improving our returns process and hope to give our customers a better experience.
We have been paying attention to the quality issue and are working on improving it as well.
Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Stay safe and have a good day!
I always wear sports shirts and it was great to find one in my size that was available. Many online stores allow you to order and pay before they tell you it is out of stock and not to wait for several weeks, but not this one. If I put something in my cart and it is not in stock yet, let me know before paying. The one I chose was in stock and shipped very fast. Their website is easy to use because you could search by brand or size which is great.
Refunded for no reason. Not at customer request. Then sent the items which were not as represented in the pictures. Wanted to return all for refund. Credit card company straightened out everything to my satisfaction.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I love this online Boutique! With such beautiful clothes and excellent customer service, what more could a woman want? I was very impressed with how quickly they shipped my order (one of the items I purchased was out of stock) and how kind and helpful they were in finding a solution that worked for me. I recommend them
These products come from China. It takes about 3 weeks to get them, and if they do not fit, you are offered 15% and you can keep your items or you can mail them back to China--which would be ridiculously expensive. So now I have 2 clothing items that smell funny and do not fit. What a scam!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Didn't get my 50% off discount in my email within my 40 minutes of being on your website, and when I went to check out, I lost the extra 10% discount that I had put in.
These blouses are the perfect combination of comfort and elegance. They serve me for any occasion since they fit with a casual style. I recommend this website for all clothing needs for girls like me!
Please pay complete attention to this review! The products sold on this site are complete garbage! Do not waste your money! If you want to return an item, then you must pay to send it to CHINA even though it was shipped from their warehouse in City of Industry, CA. They don't tell you this in the return policy. They are liars and thieves who sell the cheapest clothes possible.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Lots of choices and some pretty stuff. Frustrating in the sizing different from most places. Even though I put in specific sizes the system did not narrow down my choices so I could only see what is available in my size. The things I ordered and received in an very timely manner are very nice with compliments abound.
Lots of choices and some pretty stuff. Frustrating in the sizing different from most places. Even though I put in specific sizes the system did not narrow down my choices so I could only see what is available in my size.
I am so happy that I decided to buy from this online boutique. I was really skeptical as I had never bought from this website before and the reviews were mixed. When my dress arrived, I was not disappointed! It took forever to ship, but they did a great job responding to my emails and updating me on the status of my order. Thank you because it arrived on the promised date.
This online clothing store made my shopping experience easy, I found the dress design I wanted easily and the ordering process was quick, my delivery too. I received exactly what I ordered, it is definitely great value for money.
Many choices so it was hard to make selections. This was my first order. All items are beautiful, the materials are silky and they fit nicely. I definitely will order more not only for myself but for my sisters.
Look forward to receiving. Evert woman needs a red dress! However your checkout process could stand improvement. I finally received the dress. The color is beautiful but the material is just nit what I expected. Too sticky for me.
Look forward to receiving. Evert woman needs a red dress! However your checkout process could stand improvement.
I just received my order and to be honest I was not expecting such an amazing dress from this store, it looks elegant, good quality and very beautiful! Moderately short for such a dress and very sexy. I never wore things without a bra, but here I just wanted, even in a small chest from a pda I look classy! According to the parameters 84/62/92, it ideally fits a size m. 10/10, and it came in two weeks
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Zolucky has a rating of 2.9 stars from 5,051 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zolucky most frequently mention return policy, poor quality and credit card. Zolucky ranks 17th among Women's Clothing sites.
Thanks for your comment. We will send the item as described.
Shipping cost depends on the destination and item quantity. You could check the shipping cost when you pay. But we have more discount on our website, you could use it when you pay.
Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.