Very good blouse, of good quality, cotton, very clean and accurate colors, which happens that after a while of wearing them the fabric gives a little bit, besides that because I was left over I took one more size, but they fit perfectly. I have loved this website.
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
It was easy to navigate, however I'm still getting used to the difference in sizing.
I was surprised by the care directions after I got the products. So many of them said hand washing or wash individually. I haven't done that type of washing for a long time. I'm a very busy mother of 3 daughters and I don't have the time to do individual articles of clothing. I'm going to try the delicate cycle on my washington machine to see if I will order many more clothes. I like the styles, but that might be a red flag for me as I just don't have time. I will give it a try however.
My experience with this company was excellent. Managed to get the information to send the item back & got my money back. I placed an order that took several months to receive. When I did receive the item, it was not even close to what was advertised measurements have nothing to do with the cheap, disgraceful, poor quality I received. The quality of the dress is extremely horrible, nasty, disgusting They are also about 3 inches shorter than on the model. The quality is VERY poor - about as thick as a paper napkin and plastic feeling. I went online i do the research about company and i found this number plus one--Eight five six three nine three two two two eight --when my line was connected they helped me some with instructions so that i can return nasty back and initiated my money to me, at first I thought whether they will really help me or it's a scam but after I confirmed with my bank I was relaxed thank you for your assistance in this matter
You had never bought clothes online, I've been shopping with this store for two years now. For my first, one of the skirts had a defect and could return it and be reimbursed without problem. The clothes are very beautiful and original. Undoubtedly, there will be more purchases in the future.
I bought some skirts for my daughter on this website and she really liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I don't know anything transparent. Good design.
I bought a perfect dress on this website. I hate having to guess the size even after searching for reviews. It's a fantastic length for me, even being tall. It is incredibly soft and comfortable. The pockets are deep and I didn't bother to put my cell phone in them. So far it has stayed after 2 washes on delicate clothes and hung to dry.
I have placed orders for clothes on this website and they have arrived quickly and easily. Customer service is excellent in helping to find solutions. I recommend them to anyone. I loved the sweaters, tight sizes, great material, and cute clothes at a very reasonable price. I will definitely buy again.
This website is perfect! The service is absolutely wonderful, they have understood what I like. I got a really beautiful dress that I fell in love with right away. I can't wait until the day I put it on! Thank you very much for all the attention and the excellent work!
This site sends (much later due to overseas) cheap, unflattering clothing. Their fabric is not what is described, for example, cotton does not feel or act like cotton. The styles are weird, not really like what is shown. I would not order from them again.
I started shopping on this website, which gives me confidence not only because it is a serious online purchase, but also because of the variety of interesting things that I hardly find where I live. I love being subscribed to receive updates. I love it and I still love it, I would recommend it to all girls who want to be in the latest fashion with high quality clothes at affordable prices
Horrid quality and poor workmanship. One sleeve longer than the other, hems not finished, material is the cheapest fleece. Shoes are made of plastic and poorly glued together. To return you must get their approval, pay for shipping to China and pay import fees. The clothing represented in the website photos are not what you get. I am reporting them to the BBA and trying to get my money back from Paypal.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, you can learn more about our return policy here https :// zolucky. Com/information/Returns%20%26%20Exchanges.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email service@zolucky.com or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I bought some skirts for my daughter on this website and she really liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I don't know anything transparent. Good design. Good quality fabric
This company is a total scam. Do not buy from them. I ordered four items. First item that arrived was garbage. Nothing like the picture. Poorly made. Poor quality. I asked for return instructions. I sent a picture of what I ordered and what I received. Company response was that they were working with their suppliers on the quality of their products. After several email exchanges, I was told that returns must be mailed to China. A 15% restocking fee is charged on returned items, after YOU pay shipping to China. They offered offered a 15% refund to be used for any necessary alterations. Their website showed that my other items had not shipped and I asked to have the order cancelled. Company responded that items had already shipped. I received two more items that were also garbage. That's where items ended up—in the trash. Not even suitable to donate. After several weeks delay, a 15% refined was issued on the first item. WARNING: DO NOT ORDER from this company.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I love this online boutique, I had a problem and they responded to my concerns immediately by email. It is difficult to find companies on the internet that strongly support their customers when they are online
Do NOT purchase anything from the website. The quality and appearance of the material is JUNK. It's equivalent to shopping at the dollar store. Their clothes do not look like they do online. It's totally different when you get it. Very disappointing!
Thank you for your feedback and sorry for any inconvenience caused. We've replied you over email regarding the return issue. You may check the email reply and get back to us via email.
We`ll keep improving our products, delivery and services. Any problems, you can email service@zolucky.com or chat with us for further help.
During the two last weeks I requested twice the address and authorization # to send back part of my purchase and still waiting for it. According to the online information a representative is supposed to contact the customer in 48 hours. Very poor service.
Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
We can not locate your order with the number HBIE00730526. Could you please double-check and provide your order number so that we can help?
Love looking at the clothing, but concerns about where it is coming from and how long it will take to get to me. Once received items, nothing fit correctly and if wishing to return, would need to ship it back overseas with huge cost.
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Love the clothing, but concerns about where it is coming from and how long it will take to get to me.
I love shopping at the seasonal discounts section of this website as they provide me with great outfit ideas based on the event I'm going to. I want everything, They have free shipping and returns all the time, so they make online shopping easy.
Nice clothes great price. I received the giraffe top cute love it! But I have not received the white and lavender tunic. Its says its still in progress. Its been over a month! Hope it will be here before or by Mothers Day. Thanks
Overview
Zolucky has a rating of 2.9 stars from 5,051 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zolucky most frequently mention return policy, poor quality and credit card. Zolucky ranks 17th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us (service@zolucky.com) to complete your return process.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We tried to you contact you by message, but we didn`t hear anything back from you.
We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!