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ZoluckyReviews 5,049

2.9

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,438 reviews

We monitor reviews for authenticity

Pennsylvania
2 reviews
0 helpful votes
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So far so good. I wish I didn't pay so much for shipping, but I need this really soon. So I paid for the express shipping. It wound up being too big and I had to order another top in a smaller size. Doesn't fit like your model shows. Doesn't hang nice.

Date of experience: September 11, 2021

So far so good. I wish I didn't pay so much for shipping, but I need this really soon. So I paid for the express shipping.

Date of experience: August 11, 2021
Michigan
1 review
0 helpful votes
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Easy to order
September 11, 2021
Updated review

There was a lot of help with sizing charts. Looking forward to seeing how accurate they are. I am pear shaped, small on top and wide below. No hip measurements were given on the charts.

Date of experience: September 11, 2021

Easy to order
August 11, 2021
Previous review

There was a lot of help with sizing charts. Looking forward to seeing how accurate they are. I am pear shaped, small on top and wide below. No hip measurements were given on the charts.

Date of experience: August 11, 2021
Texas
1 review
0 helpful votes
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Great
September 10, 2021

Great prices, easy check out.
I love the top! Excellent quality - especially considering the price. I will definitely order from Zolucky again!

Date of experience: September 10, 2021
Australia
1 review
0 helpful votes
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Great shopping
September 10, 2021

Easy shopping site, looking forward to getting all my stuff!

Date of experience: September 10, 2021
Alabama
1 review
1 helpful vote
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Showed a picture of a beautiful embroidered coat and in actuality it was printed on felt- like fabric and was at least 4 sizes smaller. I wanted an xxl and it was the size of a med. Or small. Ordered a 3xl pullover for my son, and it was too small for my husband who wears XL.
I want to unsubscribe from emails but I can't find a place to do that.
Be sure to read other feedback and know that I am not just a lone dissatisfied customer. To send the articles back to CHINA is more that I paid for them.

Date of experience: September 10, 2021
Miss W. — Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

VI
1 review
0 helpful votes
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Shopping
September 10, 2021
Updated review

Shopping experience was easy. Great clothing selection!

Date of experience: September 10, 2021

Shopping
August 11, 2021
Previous review

Shopping experience was easy. Great clothing selection!

Date of experience: August 11, 2021
Kansas
1 review
0 helpful votes
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Love it!
September 10, 2021
Updated review

So easy to navigate this site and pricing is very reasonable. I am a first time buyer.
I do wish the shipping was a better price.

Date of experience: September 10, 2021

Love it!
August 11, 2021
Previous review

So easy to navigate this site and pricing is very reasonable. I am a first time buyer.
I do wish the shipping was a better price.

Date of experience: August 11, 2021
Louisiana
1 review
0 helpful votes
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Sleeves not hemmed
September 10, 2021
Updated review

The sleeves on one of the dresses I recently received were not hemmed. Now I will have to pay someone to hem them. Also, the shipping was agonizingly slow.

Date of experience: September 10, 2021

Sleeves not hemmed
August 11, 2021
Previous review

The sleeves on one of the dresses I recently received were not hemmed. Now I will have to pay someone to hem them

Date of experience: August 11, 2021
South Carolina
2 reviews
0 helpful votes
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Beautiful Dress
September 9, 2021

Sizes were real woman sizes ( Keep up the great work)

Date of experience: September 9, 2021
North Carolina
1 review
1 helpful vote
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Return
October 9, 2021

Although I like the item I ordered it is too big and I have tried to find out how to return item and reorder in a different size No luck was told twice through live chat that I would receive an email on how and where to return item I never heard from anyone so I guess I will just give it to someone who can use it my first and last time ordering on this site

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Miss W. — Zolucky Rep
over a year old

Sorry for any inconvenience caused.

As we check, we have replied every of your emails on the same day. Could you please check your spam emails in this case?

From: service@zolucky.com Sent: 2021-08-31 12:01:10
To: sbatt***8@gmail.com

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky. Com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Illinois
2 reviews
0 helpful votes
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Good service
September 9, 2021

Very good good selection of merchandise and a lot to pick from

Date of experience: September 9, 2021
Illinois
1 review
0 helpful votes
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The process
September 9, 2021

Everything went well once I learned the process. Tracking the package was excellent. Merchandise quality was less than expected, although vry pretty. Paypal worked perfectly. Will do it again.

Date of experience: September 9, 2021
GB
1 review
1 helpful vote
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The quality of this skirt is excellent. I have bought some clothing from this online boutique throughout the pandemic months, but it is seen to be worn at high profile events. It also irons well and is easy to maintain.

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
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Wrong size shipped
October 9, 2021
Updated review

There is often an error in the item shipped - then there is trouble getting the credit back.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Miss W. — Zolucky Rep
over a year old

Sorry that you received the wrong item.

Could you please reply our email and provide a picture of the wrong size you received so that we can handle this issue for you?

We will take full responsibility if a wrong item is sent.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Issues
September 9, 2021
Previous review

There is often an error in the item shipped - then there is trouble getting the credit back.

Date of experience: August 10, 2021
California
1 review
0 helpful votes
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Easy to do
September 9, 2021
Updated review

Wonderful selection of clothing and goods. Really like them all.

Date of experience: September 9, 2021

Easy to do
August 7, 2021
Previous review

Great selection of clothes and accessories I really love.

Date of experience: August 7, 2021
Ohio
1 review
0 helpful votes
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Ma Bunny
September 9, 2021

Just wanted to check out your products. And this T-shirt was a winner.

Date of experience: September 9, 2021
California
1 review
1 helpful vote
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BEWARE OF ZOLUCKY. I have to rate them with a star because they will not post my review unless I choose a star rating. My real review Is: 0 stars. I ordered three tops. All three were substandard quality. Two of them were actually made almost the same material used on bandage wounds. The pictures on line were photographed in a totally different material because no amount of starch could have made it looked like it did. The third was sewn so poorly that they missed the fabric and holes showed up as I inspected it. Beware of returns. The website did not work correctly for a return so I sent them an email to tell them they made it impossible to return. They said on line that returns would have to be paid by the person that bought them. I returned the merchandise in less than a week after received and returned it to the sender which was an address here in Los Angeles by usps. The merchandise arrived at that address on sept 7. I was told they had opened a ticket for my return but when i chatted as indicated on their email to me, the person said they had not received anything. I checked tracking number and in fact it had been delivered at that address. The person on my chat said that is not the correct address and sent me a long typed policy that it needed to go back to China not the USA. And I needed to print a label to return the goods. So what is it, do I pay for an expensive return to China since their policy stated the buyer must pay for the postage. The problem is I have no longer have the crappy goods they sent. And they kept my money. Disgraceful.
Never again will buy merchandise not made in AMERICA.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Upon checking, we did not receive any return request from you via email. Did you email the wrong person?

***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Wisconsin
1 review
0 helpful votes
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The top was very nice
September 9, 2021

It was a very nice items, I really do not have any more to say (asking that I type more info)

Date of experience: September 9, 2021
New York
4 reviews
0 helpful votes
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Bery nice stuff beautiful tops love them
September 8, 2021
Updated review

The workers helped get the order straightened out. They kept in touch with me to make sure I still wanted it after it took so long. Glad I sad I still wanted it it's reall pretty

Date of experience: September 8, 2021

Love buying From Zolucky
September 8, 2021
Previous review

They mÄ…kÄ™ sure that you get the discounts. I just wanna Thank whom ever worked doing my purchase. They answer all you questions.

Date of experience: September 8, 2021
Kentucky
1 review
1 helpful vote
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BUYER BEWARE!
October 8, 2021

I give this company a 0 rating! THE BIGGEST RIP OFF COMPANY EVER! Make sure you get the right size fitting, returns are in China! RIDICULOUS! My order came from a seller in California. I do not understand why I can't return it there. The clothes look great on the website, BUT, THE QUALITY IS JUNK! AND HAS AN ODOR! ALL YOU REPS IN THE COMPANY, STOP APOLOGIZING AND MAKE THIS COMLPANY RIGHT! You can check out this item, the order number is provided.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2021
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!