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ZoluckyReviews 5,049

2.9

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,438 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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First Time Customer
September 8, 2021

I imagine this was shipped from China. I will never again purchase anything from overseas. It has been my experience that it is impossible to return items because the shipping is so expensive, and then I have been offered a 20% refund for a product that doesn't fit. It's a complete waste of time and money. To my utter shock, the sneakers do fit.

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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Clothes looked great online…but
October 8, 2021

I received the items timely but the overall quality was poor. Some clothes were not the material I expected and claimed to be. Some were ok and acceptable but overall, I was not satisfied and felt like it was a waste of money.

Date of experience: September 8, 2021
Miss W. Zolucky Rep
over a year old

Thank you for your support!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Pennsylvania
1 review
0 helpful votes
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Zolucky. Very disappointed
October 8, 2021

Not easy with constants trying to order. Kept losing page of items I liked and other items kept appearing in my shopping cart. I hope the shirts are worth it. They are not worth it! Sleeves too short and letters are sticky on one shirt

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

GB
1 review
0 helpful votes
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The online purchase here was excellent, because the order arrived much faster than estimated. The long dress arrived in good condition, it feels excellent quality.

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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First purchase
September 7, 2021

First purchase I will know more when I receive my ordered item. Item was very very small for a 2X. I only wear a! X, but because of the reviews, I ordered a size larger. However it wont even go past the outside of my breasts to button it. I have checked the website to return and they make it so hard, I will never order from them again.

Date of experience: September 7, 2021
Idaho
1 review
1 helpful vote
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Nothing looks like the pictures. Ordered 3 shirts, I sundress. Looks high quality in the pictures. Blow the pics up and everything is photoshopped. Looks like embroidery, is actually cheap print. Walmart has higher quality clothes. 2 weeks wait for shipping from China. Buyer beware.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 7, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Michigan
2 reviews
0 helpful votes
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First purchase
September 7, 2021
Updated review

The shirt I received was nothing like what I seen on the sight. Probably won't be a second purchase.

Date of experience: September 7, 2021

First purchase
August 8, 2021
Previous review

Check out was easy, I hope the blouse is as beautiful as it looks.

Date of experience: August 8, 2021
Texas
1 review
0 helpful votes
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Good but also overwhelming with so many products
September 7, 2021
Updated review

Good but so many choices takes so much time and is overwhelming

Date of experience: September 7, 2021

Good but also overwhelming with so many products
August 2, 2021
Previous review

Good but so many choices takes so much time and is overwhelming

Date of experience: August 2, 2021
California
1 review
1 helpful vote
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I just received my printed shirts and it is excellent. Good quality and good price. The staff was knowledgeable and answered all my questions and requests patiently via email. Excellent purchase and excellent internet experience.

Date of experience: September 7, 2021
Texas
2 reviews
0 helpful votes
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I was not happy with the quality of the clothing and the sizes ran small! I am also concerned about the length of time for the shipping!

Date of experience: September 7, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

For shipping:

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Like the Clothes
August 8, 2021
Previous review

I like the clothes and some of the prices. Some prices seem to change often! I am also concerned about the length of time for the shipping!

Date of experience: August 8, 2021
California
1 review
0 helpful votes
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First order refunded for no apparent reason.
October 7, 2021
Updated review

Refunded for no reason. Not at customer request. Then sent the items which were not as represented in the pictures. Wanted to return all for refund. Credit card company straightened out everything to my satisfaction.

Date of experience: September 7, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


First order refunded for no apparent reason.
August 4, 2021
Previous review

Lengthy and inconvenient.

Date of experience: August 4, 2021
Illinois
1 review
0 helpful votes
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Nice clothes
September 6, 2021
Updated review

The shopping is easy
The clothes are unique
The response time is immediate through email.

Date of experience: September 6, 2021

Nice clothes
August 5, 2021
Previous review

Very easy shopping

Date of experience: August 5, 2021
Connecticut
1 review
0 helpful votes
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So many things I love on this site.
September 6, 2021
Updated review

Love the great clothes and the prices and materials. Customet service email was quick to respond as well.

Date of experience: September 6, 2021

So many things I love on this site.
August 7, 2021
Previous review

Love the great clothes and the prices

Date of experience: August 7, 2021
California
1 review
0 helpful votes
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No option for my land line phone number
September 6, 2021
Updated review

Was easy to order - Took awhile to receive my total order. One of the blouses was green not yellow as I ordered.

Date of experience: September 6, 2021

No option for my land line phone number
August 6, 2021
Previous review

Was easy to order

Date of experience: August 6, 2021
Michigan
1 review
0 helpful votes
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Really easy and great discounts
September 6, 2021
Updated review

Lots of nice styles and choices at low prices, as well as discounts and free gift options. Very easy to maneuver on website. Fun to shop!

Date of experience: September 6, 2021

Reallly easy and great discounts
August 6, 2021
Previous review

Lots of nice styles and choices at low prices, as well as discounts and free gift options. Very easy to maneuver on website. Fun to shop!

Date of experience: August 6, 2021
Tennessee
1 review
0 helpful votes
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Fast & Easy
September 6, 2021
Updated review

I love purchasing item for myself, my daughter in law and my granddaughters and you have items for all ages

Date of experience: September 6, 2021

Fast & Easy
May 30, 2021
Previous review

Love the beautiful colors and great buys

Date of experience: May 30, 2021
Florida
1 review
0 helpful votes
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So So -- Good price Fair quality
October 6, 2021

Site is not easy to find items once you have passed by an item.

Date of experience: September 6, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Oregon
2 reviews
0 helpful votes
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Shopping at Zolucky's
September 6, 2021
Updated review

I love the diversity of the merchandise! I can navigate the website easily which is a plus for me.

Date of experience: September 6, 2021

Shopping at Zolucky's
August 6, 2021
Previous review

I love the diversity of the merchandise! I can navigate the website easily which is a plus for me.

Date of experience: August 6, 2021
GB
1 review
1 helpful vote
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This is a very well designed website to buy clothes and accessories, since I started doing research on the net to buy a dress here, the same page made the process easier. I cannot say enough about this website.

Date of experience: September 6, 2021
Virginia
1 review
0 helpful votes
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Want to return dresses. Received a link to review, nothing about returning products. :(

Date of experience: September 6, 2021

Nice selection, good prices, easy check out. :)
August 7, 2021
Previous review

Nice selection, good prices, easy check out. :)

Date of experience: August 7, 2021