Zolucky has been reported to offer refunds and compensation, or use threats and intimidation, to remove negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.
business logo of Zolucky

ZoluckyReviews 5,049

2.9

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zolucky?
grey star
grey star
grey star
grey star
grey star

Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,438 reviews

We monitor reviews for authenticity

Idaho
2 reviews
3 helpful votes
Follow Dawn W.
Unfollow Dawn W.
Share Review
Report Review

Many items had no review and others looked phony. How many times does the entire population use the word pleasant to describe the fit color or feel of a clothing item? Not nearly as often as the 4 different reviews I saw. Many of the items had limited photo views and NO reviews. I am hoping that when my order comes, it isn't junk like half of the items I ordered from Zulily recently.

Date of experience: September 17, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

We have customers all over the world and some are not English native speakers, so the grammar could be a problem sometimes.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Canada
1 review
0 helpful votes
Follow Juana M.
Unfollow Juana M.
Share Review
Report Review

The pants were exactly as advertised and arrived very quickly, nothing happened, I looked for the clothes easily and they were available in the required size on this website.

Date of experience: September 17, 2021
New Zealand
1 review
0 helpful votes
Follow Roma K.
Unfollow Roma K.
Share Review
Report Review

I love these skirts! They have a soft and stretchy fabric for great support. Very comfortable. I will definitely buy more, my favorite website

Date of experience: September 17, 2021
North Carolina
3 reviews
0 helpful votes
Follow Linda U.
Unfollow Linda U.
Share Review
Report Review

Wonderful shopping experience!
September 17, 2021

Would like to see petite clothing added to your beautiful clothing line.

Date of experience: September 17, 2021
Texas
1 review
0 helpful votes
Follow Daniel N.
Unfollow Daniel N.
Share Review
Report Review

Disappointed with your store
September 17, 2021

The jean material is really cheap the zipper is cheap that I have a hard time closing it, and the necklaces I think they should cost. 25 because they look too cheap. I need to make sure not to purchase from you again.

Date of experience: September 17, 2021
Idaho
1 review
0 helpful votes
Follow William Q.
Unfollow William Q.
Share Review
Report Review

Smooth Ordering Experience, But Quality...?
September 16, 2021
Updated review

Ordering was easy and quick, BUT I would not quality what I received as quality products. The shoes were Not what was represented online. At all. And I am a true size 7 shoe, no more, no less. These are very large, probably at least a solid size 7 and not even close to the same color featured. One of the shirts looks like... I don't know, just junk. I tried to bleach it to be a more tone down color yellow, no dice, will not even bleach. Not sure I will ever wear it. I read the reviews and ordered anyway, so it is on me. READ THIS!

Date of experience: September 16, 2021

Smooth Ordering Experience
August 17, 2021
Previous review

So Far, experience is good. Ordering was easy and quick. Received a small discount for being a first time customer...

Date of experience: August 17, 2021
Ohio
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

So many choices... spent a lot of time shopping
October 16, 2021
Updated review

It would be helpful to be able to go back to a different page by typing in the page number I wrote down as a reference. Also my computer decided to "take a pause" when I reached page 71 and it opened up back on page 1. A bit frustrating.

Date of experience: September 16, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

For the return and refund issue, as we check, we have replied your emails on the same day. Could you please check the spam emails in this case?

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Lengthy time to shop
October 8, 2021
Previous review

Based on my first ordre, it's difficult to tell if an item will fit properly. Some Mediums fit, some were too large, some Large were way to large, and I needed a medium. Charts are not accurate.

Date of experience: September 8, 2021
California
1 review
0 helpful votes
Follow Stephen C.
Unfollow Stephen C.
Share Review
Report Review

Very bad quality clothes
October 16, 2021
Updated review

I found mobile site somewhat confusing, especially checkout
I hope these are as nice as they are pictured
And I hope returns are easy
The items are of very poor quality and returning them has proved to be difficult.
The email address "*******@zolucky.com" bounces my emails back to me and so I can't communicate with them. They have many rules for returns, and I can't make them work, including the return process, which is not easy and doesn't work.

Date of experience: September 16, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Our email is working well. I think you might have sent emails to a wrong place. Anyway, we have sent you an email and please reply with the return items and return reasons so that we can process your return request. By the way, please double check your spam emails if you do not see our email.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Confusing
September 15, 2021
Previous review

I found mobile site somewhat confusing, especially checkout
I hope these are as nice as they are pictured
And I hope returns are easy

Date of experience: August 16, 2021
Oregon
1 review
0 helpful votes
Follow Steve Q.
Unfollow Steve Q.
Share Review
Report Review

Love the clothing
September 16, 2021
Updated review

Multiple sizes, bohemian style, comfortable and fun. Unique styles. Great quality

Date of experience: September 16, 2021

Love the clothing
August 17, 2021
Previous review

Multiple sizes, bohemian style, comfortable

Date of experience: August 17, 2021
New Zealand
1 review
0 helpful votes
Follow Thomas K.
Unfollow Thomas K.
Share Review
Report Review

Easy to use site, great pics and prices. A bit too cunning on the discounts though - doesn't do the site service.

Date of experience: September 16, 2021
Japan
1 review
1 helpful vote
Follow Danissa E.
Unfollow Danissa E.
Share Review
Report Review

I was looking for a pair of pants that are squat proof. Website with too many options, I asked for help online. They gave me 3 options and I chose 1. I love them.

Date of experience: September 16, 2021
Georgia
1 review
0 helpful votes
Follow Alex Y.
Unfollow Alex Y.
Share Review
Report Review

Unique items with great pricing
September 16, 2021

I was searching for some unique gifts for family and friends. I found what I wanted-some very unique items for really good prices. The quality was better than expected.

Date of experience: September 16, 2021
Michigan
1 review
0 helpful votes
Follow Frank V.
Unfollow Frank V.
Share Review
Report Review

Love the colors and styles but they all run small
September 16, 2021
Updated review

My first order I ordered my usual size 2x. Everything was too small so I ordered 3x and they are still too small. Since you can't return them or get full credit I gave up.

Date of experience: September 16, 2021

Easy to see the colors and styles
August 17, 2021
Previous review

Love all the style's of tops.

Date of experience: August 17, 2021
New Mexico
1 review
1 helpful vote
Follow brandy j.
Unfollow brandy j.
Share Review
Report Review

Scammers
October 16, 2021
Updated review

I have been dealing with Zolucky several wéeks now about bad orders. They told me to remove bad review and they would process full refunds. NOW that I did it they won't respond to any of my emails. Their sizing charts are NOT correct and their ads are not what they send you. They are dishonest.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.
As we check, we have issued a refund as agreed and replied your emails. Would you please double check?

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Zolucky doesn't respond
August 21, 2021
Previous review

I have been waiting patiently for Zolucky to respond to my faulty items I ordered. And I am getting the run around and am tired of it. They take your money and send you junk. Items NOT even like ordered, unfinished hems and sleeve, shirt that wouldn't fit a baby and you ordered from their charts.

Date of experience: July 22, 2021
Louisiana
1 review
0 helpful votes
Follow Michael Q.
Unfollow Michael Q.
Share Review
Report Review

I've asked for a mailing label to return ONE dress - asked the day after receiving the dresses and still no response.

Date of experience: September 16, 2021

Nice clothes for a great price
August 15, 2021
Previous review

Easy site to navigate

Date of experience: August 15, 2021
California
1 review
0 helpful votes
Follow Jack J.
Unfollow Jack J.
Share Review
Report Review

Products not as shown... very poor quality
October 16, 2021
Updated review

The ordering process was easy, but the rest of my experience with Zolucky was awful. The clothing that I ordered was not good quality and one of the items was not at all as pictured. Beware you can not return the products, because they have to be sent to China and the cost is prohibitive. The company offers a 15% refund, which in my case amounted to $4 and some change. I WOULD NEVER ORDER FROM THIS COMPANY AGAIN!

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy to Order
August 12, 2021
Previous review

Love the products and website easy to navigate.

Date of experience: August 12, 2021
Idaho
3 reviews
0 helpful votes
Follow Deborah Z.
Unfollow Deborah Z.
Share Review
Report Review

Fun new place to shop!
September 16, 2021

Great selection of tops, dresses: from casual to work clothes - all beautiful and at such a good price!

Date of experience: September 16, 2021
Florida
1 review
0 helpful votes
Follow Chris F.
Unfollow Chris F.
Share Review
Report Review

Added Items
October 16, 2021

Items I did not select were added to my cart and it was confusing on how to delete them.

Date of experience: September 16, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

You can view cart and then remove the items.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Colorado
1 review
0 helpful votes
Follow Anthony E.
Unfollow Anthony E.
Share Review
Report Review

Quick & Easy
September 15, 2021
Updated review

Lots of great things you can't find anywhere else! Easy site to use :)

Date of experience: September 15, 2021

Quick & Easy
August 14, 2021
Previous review

Lots of Wonderful clothes! Easy site to use :)

Date of experience: August 14, 2021
Minnesota
1 review
0 helpful votes
Follow Tom K.
Unfollow Tom K.
Share Review
Report Review

If I had known the clothes were coming from China I never would have ordered them. Everything was too small. I ordered my usual XL and they were skin tight. When I tried to return them I was told they had to ship back to China at my expense which turned out to cost almost as much as my original order! Although they offered to let me keep them if I would accept a 25% credit, I still lost money and have clothes that I can't wear. Will not order again.

Date of experience: September 15, 2021