Zolucky has been reported to offer refunds and compensation, or use threats and intimidation, to remove negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.
business logo of Zolucky

ZoluckyReviews 5,049

2.9

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zolucky?
grey star
grey star
grey star
grey star
grey star

Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,438 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow Vicki M.
Unfollow Vicki M.
Share Review
Report Review

Dress I ordered was cheaply made and fabric was like plastic! They don't tell you in return policy that you have to pay for shipping back to China and custom fees! Instead they offered me a 15% refund on my purchase. When I told them I wanted more than that they closed the chat window and wouldn't respond to me again. Terrible customer service and terrible products

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

As we check, the chat was disconnected due to the network issue. We do apologize for this. And instead, we have sent you an email with the return information. Did that email find you well?

<<<<
Hi Dolores Chivetta, Your ZOLUCKY HBIIE00**6574 Return/Exchange Authorization

From: service@zolucky. Com Sent: 2021-09-21 06:04:14
To: do****es@chivetta.com 

>>>>>>>>

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky. Com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Pennsylvania
1 review
0 helpful votes
Follow Joe E.
Unfollow Joe E.
Share Review
Report Review

Like most of the stuff
September 20, 2021

It just made me feel like I had to keep checking to see if I got the best price. There are tomany emails with different discounts

Date of experience: September 20, 2021
Oregon
1 review
0 helpful votes
Follow Mark L.
Unfollow Mark L.
Share Review
Report Review

Poor Quality
October 19, 2021

The items I received were of a different fabric (polyester) than what was represented in the pictures which was more like a cotton or cotton blend. Items received were very cheap looking and of poor quality. Even the cut was not the same.

Date of experience: September 19, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
2 reviews
0 helpful votes
Follow Joe L.
Unfollow Joe L.
Share Review
Report Review

First time shopper
September 19, 2021

The items seems very large to size but I can still use them

Date of experience: September 19, 2021
Florida
3 reviews
1 helpful vote
Follow CHRIS L.
Unfollow CHRIS L.
Share Review
Report Review

You have some beautiful clothes!
September 19, 2021
Updated review

I was surprised you didn't ask me my mailing address for the card, for verification purposes. With so much it was hard to choose.

Date of experience: September 19, 2021

You have some beautiful clothes!
September 17, 2021
Previous review

I was surprised you didn't ask me my mailing address for the card, for verification purposes. With so much it was hard to choose.

Date of experience: September 17, 2021

Discount
October 25, 2020
Previous review

I would have liked to send the order to a different address, but wasn't given the option, also I was supposed to get an additional ten percent off being a first time customer. The site said I would receive the full discount at the end of the transaction, but I didn't and got ripped off for eight dollars.

Date of experience: September 25, 2020
Georgia
1 review
0 helpful votes
Follow J R.
Unfollow J R.
Share Review
Report Review

Beware of this scam
October 19, 2021

Beware of these scammers. The photos are very nice but the actual item you will receive looks nothing like the photo. And if it says it is made out of cotton do not believe them. It is usually a very cheap, very thin poly material. Not even a nice polyester. I would not even give these away as gifts—they are so cheaply made and of very poor quality. I If you see positive feedback for them, I would bet lots of money that those reviews are also a scam.
If you want to return your items, you have to return them to China! This would cost you as much as the item originally cost, plus they do not refund shipping charges coming or going. After much back and forth, I received a refund because I am a lawyer who knows how to deal with these situations but the vast, vast majority of folks would not have a favorable outcome. They work under many of the names that you see on pop-up ads, not just Zolucky.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 19, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have many customers and our reviews are authentic.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
4 reviews
0 helpful votes
Follow Evelyn M.
Unfollow Evelyn M.
Share Review
Report Review

The web site was very easy
September 19, 2021
Updated review

I think the shipping takes to long, you couldn't order something for a special occasion cause it will take to long.

Date of experience: September 19, 2021

The web site was very easy
August 29, 2021
Previous review

Great sales

Date of experience: August 29, 2021
Texas
1 review
0 helpful votes
Follow Frank T.
Unfollow Frank T.
Share Review
Report Review

The Best
September 19, 2021

I love the different styles Zolucky has and the color choices are many.
I will be ordering from Zolucky again.

Date of experience: September 19, 2021
GB
1 review
0 helpful votes
Follow Chloe D.
Unfollow Chloe D.
Share Review
Report Review

I loved how easy it was to shop on your website! The size details and other details of the dress were very helpful. Delivery was also quick even during COVID restrictions.

Date of experience: September 19, 2021
GB
1 review
1 helpful vote
Follow Amina L.
Unfollow Amina L.
Share Review
Report Review

The quality of the clothes is fantastic, the service and delivery during 2020, the super fast and free delivery to my house has been impeccable. The website and the clothes are amazing.

Date of experience: September 19, 2021
Wisconsin
1 review
0 helpful votes
Follow Adam P.
Unfollow Adam P.
Share Review
Report Review

Easy to Order
September 19, 2021
Updated review

I really liked the vintage quality of some of my picks. Nice selection and easy to order. However, I didn't like the thin polyestery fabric of two of the dresses, and even though I ordered the smallest size, some of the garments were far too large for me.

Date of experience: September 19, 2021

Easy to order
August 27, 2021
Previous review

No problem ordering - it's quick and easy.

Date of experience: August 27, 2021
New York
1 review
0 helpful votes
Follow Andrew Z.
Unfollow Andrew Z.
Share Review
Report Review

Overall - Disappointed
September 19, 2021

Quality of items not as good as appeared on line. Strange material. Sizing on small side. Some items were ok yet others looked nothing like what was advertised. Returning items was difficult as they're in China and they don't list an address or give a return label. Waiting to see if my return gets processed.

Date of experience: September 19, 2021
Florida
2 reviews
0 helpful votes
Follow Teresa H.
Unfollow Teresa H.
Share Review
Report Review

Quick and easy
September 18, 2021

Found my item from advertisement chose my size and paid for the item

Date of experience: September 18, 2021
Georgia
10 reviews
27 helpful votes
Follow Sonya T.
Unfollow Sonya T.
Share Review
Report Review

I hope my blouses are a regular no PLUS side blouses. I don't know why it has plus size written on the sign- that's confusing. I want size to fit tight. No plus size... You all have some nice clothing. I like and I love the two I just bought and see more that are just as beautiful. Thank you. "Sonya"

Date of experience: September 18, 2021
Canada
1 review
0 helpful votes
Follow Elis T.
Unfollow Elis T.
Share Review
Report Review

The best blouses! Easy website, fast shipping. Great quality clothing, I will definitely be shopping there again!

Date of experience: September 18, 2021
GB
1 review
0 helpful votes
Follow Natacha W.
Unfollow Natacha W.
Share Review
Report Review

Absolutely beautiful, fabulous dress, many people can't believe it is an item bought online, I'm very happy, thank you for something different.

Date of experience: September 18, 2021
Puerto Rico
2 reviews
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

New Customer
September 18, 2021

It is my first purchase. Everything as expected. Only, delay delivery, but recommend seller and will purchase again. Thanks

Date of experience: September 18, 2021
California
1 review
0 helpful votes
Follow Barbara P.
Unfollow Barbara P.
Share Review
Report Review

Unhappy girl
September 18, 2021

Sizes are NOT accurate.
I was very disappointed in the fabric.
I will not buy from Zolucky again. Sorry

Date of experience: September 18, 2021
Colorado
2 reviews
0 helpful votes
Follow marilyn B.
Unfollow marilyn B.
Share Review
Report Review

I ordered three items from them. None looked like the online photos, but worse one dress had a crocked neckline the other dress had a sleeve sewn in with a pucker. When I tried to return they offered a discount for me to keep them or it I wanted to return it had to be back to China. Even at a discounted price, the items are not wearable! I tried to file a dispute with my Credit Card company, but the merchant disputed my claim and said that I received the merchandise that I ordered. NEVER buy from them. Their clothes look nothing like they are photographed.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 18, 2021
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Washington
1 review
0 helpful votes
Follow Peter R.
Unfollow Peter R.
Share Review
Report Review

First time I have ordered from Zolucky
September 17, 2021

This purchase is a test to check sizing on your items. I like both the t-shirt tops so I hope they fit as described!

Date of experience: September 17, 2021