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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Love the clothes but the screen kept changing and it was a little difficult keeping track of the clothes I was interested in.
Fabric quality poor, sizes not good, one was big and the other was small. Sleeves on one shirt was poorly finished.
I was told I would get information within 24 to 48 hours after I started my return process, I haven't heard anything back yet. Start the return process because I was not happy with the quality of the products.
I've ordered hope they are made good this is my first order If it doesn't take forever to receive I'll order again. Thanks
Easy to pick choices and quick to complete order and reasonable prices.
There were so many cute clothes it was hard to decide but I wanted to try at least one thing to check the size and quality before I made any other purchases.
Offered 30% refund after negative reviews! They count on people giving up on returns because they make the process cost prohibitive and difficult. Products are extremely poor quality and you have to pay shipping and customs to return to China! Products are shipped to you from US. You pay postage to China. I wasted a day trying to figure out how to send this crap back. Total scam!
My shopping experience was fun, and loved finding the great deals!
My shopping experience was fun, and loved finding the great deals!
I bought a beautiful coat here. Great fit and quality, if I recommend them, I can't wait to see what they have to offer in the new season on this website.
I really hope I get to enjoy these! Were they earrings?
The shopping was more than the item! I looked thru several additional things I could buy to fatten my order but everything was too small. Can't go wrong with the sizing when you are buying earrings. It was nice saving $. 09 but it was only 9 cents.
I liked the quick service and the dresses I ordered are beautiful and elegant. My only wish is that they were a little longer!
After shopping and finding some items I really liked, I got to shipping and almost canceled my order. I don't know that I will be shopping with you in the future, because of your shipping. I have many other places that have similar items and there shipping is reasonable or free.
Thank you for your feedback and sorry for any inconvenience caused.
Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding pre sale items and final sale items).
So when your order amount is less than $109 you`ll be charged the shipping fee. Hope for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Received product that was wrong size. Was told I'd have to return it to China which was not feasible so had to eat the cost. I do not plan to order again.
I love the design, however the material is of the cheapest quality material and I ordered xxl for a generous fit and it is much smaller than I expected. I was disappointed and I probably will never order from your company again.
Website has been easy to use. Not very happy with the product. Would not have bought it if I'd physically SEEN it. Not really my style. I didn't realize the print pattern was so large. I think I'll use it for lounging. Or find a friend for whom the style and patterning would be loved.
Material of dress I ordered was very flimsy. Found out only way to return was to return to China... not worth my while. I donated the item to charity.
I will be back! Easy to select and order. Size was a little off. Material was cool. Will suggest this site to fam and friends.
Why are the shipping prices so high? Most company's offer free shipping. You give a discount and then charge high shipping costs.
Very easy/ however goods were dumped outside my front door- as I was away for weekend I had no idea the parcel was there -sitting out front of my house-not ideal
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!