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ZoluckyReviews 5,049

2.9

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,438 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Geneva boss
November 3, 2021

I tried putting the 15% off (VP5) and it would not accept it anywhere on the checkout.
Hoping I still receive it.

Date of experience: October 4, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Upon checking, you`ve enjoyed the discount. Please note multiple discount codes cannot be used at the same time. Sorry for misunderstanding.

FYI. Regarding the promo code, you`ll need to enter the code number before you checkout, and then click Apply to activate the use. Please make sure the discount code number which you input is correct.

If you forgot to input the code number, you`ll miss the chance to enjoy corresponding discounts. Also, pre-sale, flash sale and final sale items cannot be combined with any other discounts and you can only use one code for one order.

Hope for your understanding.

You can view how to apply discount codes here: https :// zolucky. Com/information/How%20To%20Apply%20Discount

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Poland
1 review
0 helpful votes
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Good quality of my new new jacket, it is warm and the size is suitable, it fits my body very well. Many friends ask me where I bought it, it's great that it's all online!

Date of experience: October 4, 2021
Poland
1 review
0 helpful votes
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Amazing! The quality of the clothes is outstanding. My blouse was shipped promptly and well wrapped. Communication was excellent! I will definitely recommend this online boutique to family and friends, I will buy more in the future!

Date of experience: October 4, 2021
Australia
1 review
0 helpful votes
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Interactive pages
October 3, 2021
Updated review

The interactive pages weren't very interactive & the pop up helper covered the larger size chart
Item was not as described- very disappointed

Date of experience: October 3, 2021

The pages were heavy/ not very interactive at all. Then when i went to order the pop up helper joined in & stopped the procedure altogether. I had to go back a few times & repeat the order procedure to not get her( i almost gave up!) Obviously a glitch in the system, where I think you would lose alot of customers.

Date of experience: September 4, 2021
Mexico
1 review
0 helpful votes
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Primera compra
October 3, 2021

Mi primera compra, un poco más de tiempo en entender el proceso, al final todo bien

Date of experience: October 3, 2021
Colorado
1 review
0 helpful votes
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Slow delivery
October 3, 2021

No real problem; Halloween sweat shirt did arrive day before Halloween, just in time.

Date of experience: October 3, 2021
New York
2 reviews
0 helpful votes
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SHIPPING COST TOO MUCH, I WILL GO BACK TO AMAZON. PLUS THE CLOTHES ARE CHEAP MADE AND THE COAT WHICH THEY SAID WAS HEAVE IS LIGHT.

Date of experience: October 3, 2021
Poland
1 review
0 helpful votes
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My first online purchase here! I received my order quickly, very good service. The shirt is very nice and comfortable, soon I will make another order for a beautiful sweater that I saw on your page.

Date of experience: October 3, 2021
Switzerland
1 review
0 helpful votes
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This website generated a lot of trust, great prices, numerous elegant options, the website is very well designed and easy to navigate.

Date of experience: October 3, 2021
New Zealand
1 review
0 helpful votes
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Great clothes and great customer service. The clothes I ordered online have been great, smooth and inexpensive, I would definitely recommend them to my friends and co-workers.

Date of experience: October 2, 2021
Poland
1 review
0 helpful votes
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The best choice for modern style dresses. Fast shipping with efficient service. At the right price, I will order a long dress with them again, I hope it is just as good.

Date of experience: October 2, 2021
Michigan
1 review
0 helpful votes
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I just fell in love with this top and had to have it! I love the colors!

Date of experience: October 1, 2021
New York
1 review
0 helpful votes
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New Customer
October 1, 2021

This is my first order. I hope it will be completed promptly.

Date of experience: October 1, 2021
Poland
1 review
1 helpful vote
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I love my new denim skirt bought online here! It looks very small when you first take it out, but it is stretchy. I am a small size and I am 5'2 and 130 pounds and it fits me perfectly

Date of experience: October 1, 2021
Poland
1 review
0 helpful votes
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I placed an order and it arrived before the estimated date. The dress is excellent, very good quality, super nice design, soft fabric and well made print.

Date of experience: October 1, 2021
California
1 review
0 helpful votes
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3 fun shirts
October 1, 2021

Never got a email order confirmation. Was concerned it was a scam.
Then 1st shirt showed up... 10 days later the other 2. Good quality and color. Will feel safe ordering more now.

Date of experience: October 1, 2021
New Jersey
2 reviews
0 helpful votes
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I have not received my refund. The Zulucky e-mail has been returned several time "undeliverable" Mythe entire order was returned due to poor sizing. Without a refund.

Date of experience: October 1, 2021
North Carolina
2 reviews
0 helpful votes
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I feel shipping should be faster
October 31, 2021

Disappointed in sizing the sizing is not US - so many of the items are too small

Date of experience: October 1, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
1 review
0 helpful votes
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Love my Zolucky!
October 1, 2021
Updated review

Every purchase has been great. Sizing is spot on. Quality is excellent. So many items to choose from and frequent updates with new items. Best of all is the customer service. If I do have a question or an issue, they respond quickly and professionally.

Date of experience: October 1, 2021

My Favorite Shop
May 17, 2021
Previous review

Love the products, selection and the updates on my orders.

Date of experience: May 17, 2021
California
6 reviews
0 helpful votes
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Thr good and the not so good
September 30, 2021
Updated review

Variety of merchandise, ease in ordering at a fair price. However, the return policy is very negative and the delivery time could be improved upon.

Date of experience: September 30, 2021

Simply pleasant and pleasantly simple.
August 15, 2021
Previous review

Exemplary, expeditious and easy to use at a fair price.

Date of experience: August 15, 2021