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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Nice tops but the dress was not a large. My daughter is between a small and medium and fit into it very nice but it did not fit me. Looks very cute on her.
Shopping was easy but it did take quite a long time to get the product
I followed the sizing chart and all looked well until I got the packages and tried on a couple of the blouses I had ordered. I am wearing an American size 3x which is loose. All the blouses I ordered are 3x and really tight. I had to return them all. So lesson is, when buying clothing made in another country, order a couple sizes bigger than you normally wear. These were made in China. Also a couple of the blouse colors were more faded out than in the pictures but most were as shown.
ZOLUCKY is the worst of the Fraudulant clothing sites I've ever encountered. They stole my bank account info
My shopping experience was great. I roamed the store like the items and brought them. The purchase was on line.
Like everything very fashionable, I like it because not for just young people,
Lots of cute things at reasonable prices. A few problems navigating, but nothing serious. Some quality issues (tiny piece of decoration missing on shoe, thin fabric on the long sleeve T-shirt), but again, nothing worth making a return over.
It was fine but size is not accurate and either was fabric description
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I love your clothing because of its uniqueness. This is my first order so I'm anxious to see it in person!
Ez to navigate and nice selection. Colors and soft durable fabrics are amazing!
My order took forever to be delivered. I understand that is the norm these days. Too bad the customer has to wait a long time for their orders. I could have chosen a faster delivery for more charge, but there is no guarantee my order would have arrived earlier.
Had some trouble placing my order, but I think it was a success.
This is my first time to order from ZOLUCKY, and it was an easy process. ZOLUCKY has cute items at reasonable prices.
I ordered five items and only received four. Three of the four items are way too small. I won't order again.
Their website is nice, but the pants I purchased wasn't what I expected. I will keep them. Don't want to take the time to return the pants I haven't tried on. I like both of the tops. Will see how the one top fits my daughter.
The website is very easy to use and the chat with the customer service is amazing. The designs that I commissioned here always attract the attention of my friends, I recommend buying clothes here.
I like the different styles available. However, the quality of some of the products were less than desirable.
Recently, I was lucky enough to find this website to buy clothes online. I was going to ask some quick questions about sizing, but soon I had a lot more general questions, customer service responded with kindness and patience. Thank you very much, the order arrived on time and in perfect condition.
I don't like that you increased the postage from when I first started this. The postage makes it way to high... so I may be tempted in future, but may NOT order. May need to return if not a correct size... but I do like it... so went ahead and ordered. Hope you still have it in stock. You had no upper arm measurement... which is my biggest concern.
Thanks for your support.
Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $99 after discounts (excluding pre sale and final sale items).
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great prices only final sales don't count toward free shipping and shipping cost is very high.
Thank you for your feedback. Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $99 after discounts (excluding pre sale and final sale items).
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience caused.
Could you please tell us more details? Stole your account info?
We cannot locate your order with the transaction ID you provided. Could you please provide the email address so that we can check for you?
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!