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Kentucky
1 review
13 helpful votes
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I listed my house with zillow because they had it estimated at over $273,000, I listed it for $269,900, almost immediately they reduced it to $251,000 and a few days later they reduced it to $247,000 so I complained to the about this and they sent a message back that this is done by algorithm. And than reduced it to $245,000. I believe something should be done about this company. I did not check that allows Real Estate agents to contact me, maybe that's why.

Date of experience: November 16, 2014
Texas
2 reviews
19 helpful votes
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Bad!
April 14, 2018

I drove 3 hours to look at a property zillow listed and it wasn't even the correct address! I went to another site and found out, it was ANOTHER hour away! Mad is a understatement, this website is a joke, do not look for homes/land here, it might end up costing you more time and money than what you expected!

Date of experience: April 14, 2018
New Jersey
1 review
4 helpful votes
Follow J F.
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We had our house up for sale and they messed up the property showing another house altogether. Then, when we decided to rent our house instead, configuring the system to rent our house vs. having it for sale was a nightmare. The system is just full of bugs and virtually no support to help. What a hot mess.

Date of experience: October 29, 2019
Georgia
1 review
0 helpful votes
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Zillow has new communities posted. We were interested in a few of the homes. Speaking with an agent, the homes were available. Once the agent found out we had an agents. We were told the the home is under contract and that the price on Zillow is not correct, it's a higher price than what is listed. Is this there way of
Keeping certain
People out of the community?

Date of experience: November 2, 2020
Wisconsin
1 review
6 helpful votes
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I downloaded the app and want to save favorites but that requires registering through Facebook. I cancelled Facebook so now it appears there is no way to register which is extremely frustrating. It seems ridiculous that that you need to have Facebook to register for Zillow.

Date of experience: April 27, 2014
New Jersey
1 review
3 helpful votes
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Zillow is horrible, the status of my house is on sale, but I just bought it, how come? I really wonder it is a system error(programming mistake) or someone false post it? How we can trust Zillow because of all these constant false information. IT is really BAD!

Date of experience: November 26, 2013
Michigan
1 review
0 helpful votes
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Steve Palms on The Perna Team did a great job on the sale of my home. I worked with a different real estate agency prior to working with Steve without much luck. The professional photos and marketing plan used by The Perna Team sold my home quick. I am now working with Steve on purchasing a new home as well. I have already referred friends and family to use The Perna Team for their home buying and selling needs. Great job!

Date of experience: June 8, 2015
Indiana
2 reviews
6 helpful votes
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Verified
October 2, 2019

All the listings i tried to contact had ads posted by real estate agents/brokers did not respond or unreliable to respond. I think it is unprofessional to allow these real estate /brokers agents to post. With out verifying if they are professional real estate agents. I got email asking if i got a response stating they will follow up. No follow up or response

Date of experience: October 2, 2019
Kentucky
6 reviews
1 helpful vote
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Good agent
April 5, 2016

Maura Gammans is a great agent at Day's Real Estate Co. In Maine.
I bought a wonderful old house which I would never have found on my own in Searsport and would recommend her to anyone looking for an honest hard working agent to represent them either as buyer or seller.
Thea G.

Date of experience: April 5, 2016
Texas
45 reviews
179 helpful votes
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Zillow is a site for buying and selling real estate and has a section to review restate agents. However, if the agent in not employed by you you cannot write a review, even if the other parties agent costs you a sale as recently happened to me.

Also today I find the listing for a neighbor's house up for sale includes a photo of my house. Totally incompentet.
Not recommended.

Date of experience: July 17, 2018
New York
1 review
0 helpful votes
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"I have bought 6 homes and sold all of them. I can tell you, my last deal was a God sent. Ahmad has the skills, personality, esthousiasm and demonstrates from day one that he is very professional, respectful, genuine human being. He went above and beyond to make the deal a stress free experience. He is one of a kind. I was dealing with a lot of personal stress during this deal. He made it very easy and went far beyond my expectations. The experience was just as pleasant for the person buying the property as well.

I recommend Ahmad Karain to everyone who wants to buy or sell. Amazing realtor and human being. I will never forget this experience."
He is the best realtor ever, there is no second best.

Date of experience: July 4, 2022
Oregon
1 review
5 helpful votes
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I'm a renter trying to find a place in the Pacific Northwest and for the last month+ I've found the search results for Zillow to be infuriatingly inaccurate. Houses show up on my searches as being within my rent range (or get sent to me in daily bulletins of houses that match my search criteria) but when I click to see the detail the rent is hundreds of dollars higher. Other times both the search results and the details page match in rent for a few days, but will jump back up in price after a few days. I'm going to have to just give up on using this service to find my new place. Disappointing for sure.

Date of experience: February 23, 2014
Illinois
1 review
4 helpful votes
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Bad experience with Zillow rep. OK to use their free stuff, will never have any cash relationship with Zillow. It is a trip, very hard to get out and the rep very unprofession when you want to get out. Worse than break up with your girlfriend or boyfriend.

Date of experience: December 23, 2015
Virginia
1 review
5 helpful votes
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There is a new listing, a single family house mostly updated, freshly painted, and new appliances but still shows the previous photos at the time tenants lived at the property.
Those zestimate are terrible, far from reality.
So far I couldn't find anybody from Zillow to correct it.

Date of experience: May 31, 2019
Texas
6 reviews
8 helpful votes
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Poor Listings Details
March 16, 2018

If you want detailed information about homes for sale, this is not the site for you. The listing details don't include rooms and their sizes. Many of the details are all run together in one huge paragraph that is very difficult to read.

The Zestimates are often either way too high or way too low. I looked up one related sale that was way below market for a property and there was no such sale! It brought the Zestimate which was not right.

Date of experience: March 16, 2018
California
1 review
0 helpful votes
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If You need a good selling agent to represent you in selling your home in Colorado?
I highly recommend you contact Leo Rowen Re/Max of Cherry Creek Inc.
Leo was very professional, honest in helping us sell my father's home in a timely manner. He helped coordinate interior remodeling to prep the house for sale. We are very satisfied with the results and as well as how fast we were able to sell the home. Thank you Leo!
Sincerely,
Mike Baltzer

Date of experience: March 29, 2018
California
1 review
4 helpful votes
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Waste of Time
July 22, 2019

I have been searching on Zillow for rentals for over a month.
I have used every source imaginable, from contact property, to leaving voicemails at the listed number and out of over 25 attempts, I had ONE actual response that led to a viewing. What I encountered was inquiring to tour property and receiving back either NO response or someone telling me that they have no vacancies; so then WHY is the listing still up?! This wastes people's time.
The last thing is that when people do respond, they take so long to respond that by the time they do the property is already rented. Zillow is a useless site.

Date of experience: July 22, 2019
Minnesota
1 review
4 helpful votes
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This site can be helpful, if you ignore the "Zestimates" and expect a lot of out-of-date listings. The Zestimate for my listing was about 30% high. Then it dropped suddenly by about 60%, and eventually sold for a price nowhere near ether figure. It's still listed on Zillow although it was sold almost two months ago. Instructions for removing the listing don't work. Neither do the instructions for reporting a problem. The mapped location for the address was about two miles off in the middle of a cranberry marsh.

Date of experience: November 30, 2013
California
1 review
0 helpful votes
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Caliber Home Loans
January 12, 2017

In 2016 I refinanced my Home Loan with Caliber in Alameda.Ca... Garrick Werdmuller and his team were very knowledgeable and helpful every step of the way. I would highly recommend using their services. I even received a Christmas gift by mail ( much to my surprise), a token of their appreciation. Great Job to all...

Date of experience: January 12, 2017
California
1 review
9 helpful votes
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I don't know how they figure prices. In my neighborhood a 2 bedroom 1700 sq. Ft. House sold for 490,000 dollars and the house across the street sold for 520,000 and it was a 3 bedroom 1730 sq. Ft. House. When you go on Zillow and check the price of my house which is 3 bedroom 1828 sq. Ft. House it's listed by Zillow as 426,000. The zestimates are completely inaccurate.

Date of experience: October 6, 2014

Overview

Zillow has a rating of 1.6 stars from 583 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zillow most frequently mention real estate, customer service and home value. Zillow ranks 1203rd among Real Estate sites.

service
93
value
90
shipping
9
returns
9
quality
89
+36