ZAFULReviews 1,698

Zaful as a whole has very trendy clothes and they have great customer service. When I was trying to find cute tops for a very affordable price, I stumbled across an ad on my Instagram and I was almost immediately obsessed. They make it fun and exciting to shop, and you can get points/discounts so easy! Plus it's very refreshing to see that shipping is so cheap (granted it ships from china so it isnt as instant as you'd like but it's reasonable). As for the clothes themselves, they can often be one US size down so it's too small if you dont size up. The quality of the fabrics I've found to be fairly decent/comparable to any other retail store. They have great customer service too. Overall, I find myself gravitating to this site online.

I have already placed and recieved an order from zaful and I'm ready to recieve some more! The products are of very good quality and look very nice. And the client service is good and the products didn't take too much to arrive. The overall experience was good!

I used Zaful for the first time to buy three bikinis! I was really happy with my purchases, the bikinis were just like the pictures and super affordable. All three arrived in NZ within a week which I wasn't expecting at all. I definitely think you get what you pay for - 2 bikinis fit perfectly but the other I should have listened to other peoples reviews on and ordered a size up! Its not too small though I will still definitely wear it to the beach! Zaful also followed up with me after on whether I was happy with my purchase, the customer service is great and they respond quickly!

I love ordering from Zaful, they have great prices! I've ordered a few dresses that I'm very pleased with, but I'm not so pleased with their jewelry. Two of the three necklaces I ordered arrived broken, but affter contacting customer service they were really polite and refunded my money for both pieces. They seemed genuinely concerned about my order. I will be ordering with them again.

Great experience, kind staff. The products are amazing and unique and the prices are low. Great great online store!

I NEVER RECEIVED BY PACKAGE. I ordered 2 bathing suits, which equaled out to $40 (including insurance). On my receipt it says that my order has been delivered. I was home all day it was supposedly delivered and I did not see the postman dropping off my package. When I was notified it was "delivered" I checked my letterbox (+my neighbours just in case) and it was not there; I then checked the outside of my house, still nothing. I therefore assumed that it might have been dropped off to my local post office... nothing.
I have emailed them 5 times explaining my situation and they respond as if they haven't even read my complaint, as the response is suggesting advice that would be cancelled out if they actually took the time to understand my issue.
E.g. I said that I had already checked with my local post office and my neighbours/family if they had my item, both said no - ZAFUL would respond with, "Check with your local post office or your neighbours/family if they have received your package, as it does state it has been delivered. Like, I'm sorry... DID YOU EVEN READ MY COMPLAINT?
I remember requesting for the package having to be signed if I was not at home, in order for it to be safe at my local post office; however, it states the order was not signed. But on my receipt says no invoice needed? All I want is a refund. I don't care about the bathers anymore (even though I was super keen) but they have made this a torturous process. I HIGHLY do NOT recommend this website... it's a deadset scam.

I got two bikinis from Zaful. One of the bikinis was backordered, so they notified me immediately and said they would send the first one out ASAP, then the other one would come a bit later. I said OK, and they kept their word. Once they came, the products were both of sturdy quality. They have lasted me the past few months, plus a trip to SE Asia. The shipping took a little while, but they are based in Asia somewhere, so it's understandable (I live in CA).

I've ordered twice from this website. I first ordered a couple of swimsuits, some jewelry, pants, and shirts. The pants were way too small: I would not order pants from zaful because the sizes can be way too small and only fit the slim asian-type build. The shirts were cute however they're made of a synthetic material which feels kind of weird. The swimsuits and jewelry were super cute though, and worth the money. The second time I ordered 2 swimsuits it was an epic fail. They were not made in a way that would fit an average person at all. So, some things are really cute for great prices and others are complete fails.