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ZAFUL has a rating of 2.4 stars from 1,698 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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Personally I am very happy with zaful.
Place an order and I'm facined. Especially in a dress that looks like the page, very soft to the touch and very beautiful.
I would definitely recommend it 100%. I'll order again <3 <3
I ordered 4 bathing suits for only $45, all of them came in and were great quality for the price, I would make sure you check reviews and model sizes to make sure that you get the right size because they tend to fit smaller especially the bottoms but mine were mostly good. Overall I love what I bought and I would shop from this website again.
They accepted my order, but then after TWO WEEKS they did refund saying the item is out of stock!
They doesn't reply correctly and the shipping is service is awful!
The quality is poor
El trato con los clientes, las facilidades para poder hacer cada pedido, la cantidad de descuentos que ofrece y el precio que tiene cada prenda son geniales. Colaboro con ellos muy a menudo y no ha habido ni una sola vez en la que los productos que llegasen no fuesen tal y como en la foto o se adaptasen al precio que pedían por ellos. La calidad, en la mayoría de sus prendas, (o al menos en las que he recibido por el momento) es igual a la de muchas tiendas inditex, que en muchas ocasiones, se parecen bastante estéticamente a alguna prenda estrella de inditex pero por la mitad de precio.
I started ordering from Zaful this year, and wish I had started sooner! Everything ships so fast and fits so good. I really couldn't say enough about their awesome prices, and what you get for your money. Definitely recommend Zaful to my friends
I ordered two bikinis and I loved them! Good quality fabric and true to size, except one of them, which the bottom was a bit different than the picture, but still liked it. My only complain is that both products arrived way after the deadline. One item was shipped right after the purchase, the other one was shipped after the arrival stipulated date. Despite the long wait, it is a good quality store and the team answer doubts and solve problems fast and very clear.
Love the pricing, love the quality, and love the fit of everything I've ordered from Zaful so far! I'd definitely keep coming back and would absolutely recommend it to my friends and family!
I ordered a bikini from Zaful and it was exactly like the picture, fit true to size and was very affordable, I will definitely be ordering more for my upcoming vacation
Ive have bought a dress, this item is very nice and i love it, I thought it was a low quality item but I'm really okay, I washed it many times and it's still perfect, I'm happy to have bought from this site and I'll definitely buy something else. Very good value for money.
Great experience, ordered a bathing suit and it was awesome! Came super quickly, and fit very well! I am looking forward to ordering more!
I came across awful from an online ad and decided to check it out. Over the past year I've ordered 11 bathing suits and multiple pieces of clothing, ranging from sweatshirts to dresses all from Zaful. Everything that has come to my door has sit and exceeded my expectations. The fabric of most of the clothes are a bit lighter than most clothing brands but their prices are SO much cheaper. You are getting more than what you're paying for and they ship your items to you within a week.
I was very pleasantly surprised by the high quality of the garment I bought. The suit is exactly like depicted in the pictures, the material is strong and thick and it is lined (which is quite unusual for this price range). The top padding was a little creased and wasn't really my cup of tea but removing it was easy and didn't damage the item. Delivery time was quite long (around 4 weeks) but understandably so. Overall very positive experience, i will buy again.
It was quite an experience shopping with Zaful! My first order off Zaful arrived within less than 2 weeks (considering that it was being shipped to NZ) and the quality was amazing! I loved the bikinis that I bought off the website, they were super cute and quality was great! Not to mention the rompers as well, really flattering and is true to its sizing details! Will definitely be shopping again :)
It was my first time using Zaful and I ordered a deep purple halter bikini set, lattice straps bikini set and woman high-cut hollow out swimsuit slip in red wine red. I ordered all three in size large and the top and bottoms amazingly fit for all three! I wished the bottoms of the high-cut hollow out swimsuit slip were a little more full coverage but I understand that is the style these days. I found the link to Zaful through Facebook I believe and found their products to as good of a deal as they advertised. I would definitely order from them again in the future!
Zaful offers affordable imported clothing at a low price. The quality of the products may be hit or miss but the detailed user reviews with photos help in the decision process. The Zaful customer service has also been able to handle any issues I've had very quickly.
The size was wrong for one item and they gave credit, even after the return date.
I ordered two bikinis from Zaful over the summer and I was very happy with both of them! They have the cutest styles and a huge variety to pick from. I was also impressed with the good quality, especially since they are very affordable. I would order them a few weeks early if you will be traveling or anything because they do take about 2-3 weeks to arrive. The packaging was very nice and the suits came in perfect condition! Overall I would definitely recommend, especially for the great prices and super cute styles!
I ordered a skirt from zaful on Septmeber 7th and there is no sign of it. The tracking number that I was sent seems to only let me know that my item was processed out of Suzhou. I live in the Boston area -- how long do I have to wait!? It feels like forever! I sent some emails to Zaful but there has been no reply.
Dear Nicole,
Thank you for raising this issue.
We at Zaful offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
We check that your package has been delivered on Oct 10.
For more details, we have sent you an email with our solution, would you please check and reply it?
We look forward to your reply.
Best Regards
Zaful Customer Service
I ordered a swimwear, a tshirt and some glasses from zaful.com and i was very pleased.
At first, i was surprised because on the site there were so much options, patterns and prints to choose from. Then, i placed my order and i waited. The products arrived in 20 days and i was able to see every day where my package is because i had a tracking number. The swimwear and the tshirt were my size and the colors were so vivid that i instantly loved them. The cat eye glasses were perfect too.
I totally recommend zaful.com, not for the discounts, but for the variety of good products!
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to support@zaful.com or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to support@zaful.com. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to support@zaful.com. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.
Dear Mahdieh,
We regret the inconvenience or frustration that your experience has caused to you.
Since there are too many orders on our websites, the stock quantity changes very fast.
We have also submitted this stock issue to our related colleague to improve it.
We at Zaful offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
We have messaged you regarding your issue. Please kindly login to your account and reply to us there.
Best Regards
Zaful Customer Service