On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ZAFUL has a rating of 2.4 stars from 5,973 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
We monitor reviews for authenticity
Until now I ordered five bikinis on Zaful site, and I plan to order more definitely! Bikini fits true to size I wear M size, and I generally have a problem with not trying clothes before buying so I ordered one bikini at first, after that one I am sure that quality of bikinis is great, that they are comfortable and that I will get the same thing like I saw on the picture. Customer service is very polite and helpful. Shipping is fast( deadline is 20days) my orders arrived approximately in two weeks. I sincerely recommend Zaful!
Huge fan. Superior quality of fabric, really innovative trendy designs, and prices (plus frequent promos/discounts) that are almost unreal. Ships for free to Canada in 1-3 weeks. Bikini returns are unsanitary so makes sense they can't return, but I love that there is such a diverse and massive community of buyers who post photos on the site that I can really get a good sense of the fit and sizing and I haven't gone wrong yet. The app is even easier to navigate than the site. Will continue to buy from here!
I have ordered multiple articles of clothing from zaful and am writing this review because of how much I genuinely love their products. The sizing, the packaging, the feeling of the clothes and the all around customer service is just so great!
I am delighted with the products of ZAFUL, what impresses me most are the prices and the quality of the products, each purchase makes me feel more satisfied, Happy with the variety of models and colors, the designs and prints, the physical product is same or better than in the photo, the lycra of my swimsuit is of good quality
I love shopping at Zaful before summer break begins. They have all of the new styles that everyone will be raving to get. I love that I can buy the whole swim set at once. Their sizing is always good too! I love that I can get a new style for the summer for a great price too.
Seit man mit der App bestellen kann, geht alles noch schneller. Es ist super einfach die Bestellung abzusenden und man bekommt sehr schnell eine Versandbestätigung. Die Bestellung war innerhalb von 7 Tagen bei mir. Was echt super ist.
Meine Bestellung war wie beschrieben.
Eine kurze Herausforderung gab es, die vom Kundendienst aber aber sehr professionell gelöst wurde.
Würde wieder bestellen.
I honestly love zaful. It is so easy to stay up to date on current because their clothes are cheap but such good quality. I have worn some to parties and summer concerts and I get so many compliments. All of the clothes I have ordered are super comfortable, and they have something for everyone1
Já comprei por duas vezes em meu nome no site e de outra vez, pedi dois biquínis de presente para o meu namorado.
É o meu site preferido para biquínis. Agora se tornou o preferido para acessórios também rsrs
Quero sempre comprar mais! Todas as pessoas que veem os biquínis, querem saber de onde foi.
É notável o cuidado em produzir as peças, o cuidado com os detalhes, acabamentos. Sem contar, que são peças muito fashionistas, cores que estão sempre em alta.
Não tenho nem como descrever, MEUS PARABÉNS!
The shipping was really fast, the shirt i bought is beautiful and well made, and it was received just as shown in the pictures.
I didn't have any problem, everything was very very great in general.
Foi a primeira vez que comprei em um site e eu me surpreendi com a rapidez em que recebi o meu pedido, ele chegou com menos de 30 dias e não teve problemas com a compra e as roupas que comprei vieram perfeitas. Comprei uma blusa para o frio, um biquíni e um conjunto de blusa e short. Vieram em pacotes separados mas chegaram todos muito rápidos.
I am extremely happy with my experiences with Zaful. I was a bit unsure ordering from there but decided to try it after my defined showed me the bathing suit she got from Zaful. I ordered two bathing suits. They were received within a week-week and a half. Both bathing suits were made with very comfortable material and looked exactly like the pictures. One suit fit perfectly, and the other was a little big. I contacted Zaful to ask about an exchange and they were quick to respond, and sent me a new suit in a smaller size. I received that suit about two weeks later and I absolutely love it! I will definitely be using Zaful again!
At first I'd like to say that I really like how the website looks like.
A lot of categories and subcategories so it's easy to sort and filter to find exactly what you need.
Beautiful product pictures, front and back of the clothes. But maybe it will be even better to add photo of all things on a model.
It's not a problem for me to use Eng version of website, but I'm glad that Russian version appeared and there are special discount for Russian-speakers and western Europe countries.
Talking about the products - I've ordered 2 sweatshirts and then are really cute and exactly what I expected. I like to wear them when it's cold outside and I feel like I'm hugged by smth fluffy and warm) very comfortable!
I am in love with zaful. They are so timely and i have never received an item that wasn't as described or of any less than amazing quality! They're actually amazing! As well as their customer service. They are so fast at getting back to you, their customer service is probably better than other huge company's. I love that they always have sales and you have ways to earn free products. Reviews are also so helpful. Their app is easy to use. I will continue to order from zaful probably forever. You won't regret it!
I wasn't sure what I was going to get (if anything) but everything arrived and the quality and fit was really great on my body! Going to order again next week!
I was going on vacation and needed some new swimsuits. As a mom of two I feel guilty spending too much money on myself. Not only did I not break the bank but I got some really adorable swimsuits that even my husband appreciates.
The customer service was incredible. I placed and order with a top and a swimsuit and when the package shipped with only the top I contacted them asking about it. I was informed about the suit being out of stock and had the choice to wait till it was back in stock, or exchange for a new one. I decided to wait and the new suit was shipped before the expected ship date I was given. Every time I have contacted customer service I have had a response within the 24 hours they promise.
The only problem I have ran into was having to pick the same size for top at bottoms for swim suits. I typically buy medium bottoms and small tops, but the suits I bought didn't have that option. I bought mediums and was able to make the tops fit so they still looks great. The bottoms stretch a little between washes, but after drying fit perfectly again.
I will definitely be buying more from Zaful.
I ordered a swimsuit, a two-piece, and a necklace. I am beyond satisfied with Zaful. It's very affordable and yet the material quality is really good. Everything fits well, especially the swimsuit which I find so cute I already ordered two more. The shipping took a while but it's still within the stated time and it was also free so I LOVE IT! I will keep buy
I Loveeeeeee ZAFUL! I buy all of my bathing suits from ZAFUL. Everything is super affordable and the quality is amazing! You definitely get your bang for your buck. Everytime I post a picture in my ZAFUL clothing I always get asked where it's from. People are often skeptical about ZAFUL so it makes me so happy to be able to reassure them about the quality. I've gotten all my friends to try them out, especially the bathing suits. I'm a curvy girl and sometimes it's really difficult for me to find a suit that I feel comfortable in, when I got my first order it I was so shocked that everything fit and looked good. ZAFUL has such an incredible variety of styles so there's one out there for every body type!
I have shopped a couple of times with Zaful for swimsuits and I LOVE them. Their swimsuits are very affordable and they always have deals and discounts going on. They fit me very nicely and the range of options is overwhelming. I own over 10 Zaful swimsuits now and would recommend them to anyone. Reading the reviews of the suites and seeing pictures definitely helps when making your choices :) . They were very helping with me when my order was sent to the wrong address, they resent the order as soon as possible. I am looking forward to trying their non-swimwear options
Like most of you, I browse online shopping sites a lot, but of all the sites I look at, Zaful is the one I spend the most time on. I purchase several bikinis at a time because of the great price and surprisingly quick shipping. I'm not usually a fan of strapless suits, but the rainbow stripe bandeau high cut bikini set I ordered was perfect. It's sleek and comfortable, and the bottoms are extremely flattering. The top came with straps, but I choose not to use them. That being said, there are loops for the straps on the front and back of the bikini top that tend to peek out if you don't adjust the top to fold over them. That is the only thing that bothers me, but it's an easy fix, and you can't even notice when it shows anyway. Overall, great bikini for $6! YEAH $6! Zaful is already low priced, but clearance is always an option if you want bikinis for EVEN CHEAPER! Either way, I'll keep buying.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to support@zaful.com or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to support@zaful.com. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to support@zaful.com. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.