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Yoybuy.com

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India
1 review
12 helpful votes
Follow prashanth k.
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Yoybuy is a professional purchase platform to buy products from china through taobao, 1688 and other sites. I have small business and yoybuy is helping me with crucial purchases. I would recommend them for transparent and honest service.

Date of experience: July 1, 2020
Viet Nam
1 review
0 helpful votes
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Smooth sailing
February 3, 2021

I've purchased a case that was difficult to get in my country and I couldn't be happier with the whole process. Well packed, and ready to ship just when I wanted it. Handling, storing and receiving was a painless process. I'll keep using this service.

Date of experience: February 2, 2021
California
1 review
0 helpful votes
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Yoybuy is not the first proxy agent that I have ever used, but it is the only one I place my trust in. There is nothing that I can complain about Yoybuy honestly. When I first used the service, I was not expecting that it would be this fast and great. I have used both ship for me and buy for me from Yoybuy. They were undoubtedly amazing experience. The customer service was surprisingly friendly and quick too. The price for every single of my package was reasonable and cheaper than many agencies that I had used before. The most satisfied thing of Yoybuy is that most of my packages were shipped out within a day. I am very happy and satisfied when doing business with you. Thank you so much Yoybuy!

Date of experience: September 23, 2020
Georgia
1 review
0 helpful votes
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Great Website!
December 15, 2020

I originally used taobao to purchase things but was very confused as to how and because it wouldn't allow me to add my identification & nobody would reply to my questions, it no longer allowed me to purchase anything. This was a great way for me to find things on taobao I wanted to buy and actually purchase while being able to choose the best shipping for me! I used this to purchase $200 worth of items and everything came safe in a box and inside plastic bags to make sure that nothing would get wet/dirty inside :) I'm really happy with this service and I definitely will purchase more using this again!

Date of experience: December 14, 2020
France
1 review
5 helpful votes
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Pleasant enough buying experience, but one of the items arrived damaged (beyond repair)... insurance was purchased against such an occurrence, but the after-sale service just aren't interested in dealing with this. Very disappointing.

Date of experience: April 25, 2017
Singapore
1 review
1 helpful vote
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I ordered some lights for my new house. Michael helped to repack them and I saved myself over US $800 in shipping fee. All item arrived within 5 working days and I got it installed within 1 day. This is awesome service. Please keep it up and those negative comment. You can ignore them. :)

Date of experience: August 16, 2017
Ireland
1 review
3 helpful votes
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Very bad service, items come faulty one item came empty just the box! I worked with them for over 5 years. When they sent me item that is not as described and different from the one on the picture, i asked for a refund which they refused. I made complaint through PayPal now they blocked my account and I had money there! They are scammers. Also, they weight items differently, when I paid 70$for 2kg item including fees etc. After item arrived I weighted the parcel at home before opening and it was 1.2kg

Date of experience: June 4, 2016
Peru
1 review
0 helpful votes
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Best agent in the world
November 24, 2019

It has been almost a year since I used Yoybuy for the very first time. I remember I had my doubts and was not sure if their service really work. However, it turned out to be my new favourite website. It has helped me a lot to get items I have always wanted to buy. It has an exceptional customer service, which is able to solve all your problems quickly and easily. In terms of time, I would say it is reasonable. We should be patient when buying products. In the case of fees, Yoybuy offers a variety of them dependinf on your necessity. I'm really satisfied with its service, I would thoroughly recommend it to everyone.

Date of experience: November 23, 2019
RU
1 review
1 helpful vote
Follow Rada R.
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Value for money
August 26, 2017

I have been using the YOYBUY services for five years now. I am satisfied with the quality of goods by 99%. In the service center they always assist me quickly and efficiently, clarifying my questions on particular products from the seller. Packages always come on time, packed neatly. In these five years only once a package arrived with damaged goods and only in one package there was a single product missing. The money for damaged and lost items was returned. Fresh Chinese tea is the most loved item in our family. I do recommend YOYBUY to all my friends.
Sincerely Yours,
Rada Radogor

Date of experience: August 26, 2017
YOY B. Yoybuy.com Rep
over a year old

Dear Rada,
Thanks for your review and love for Chinese Tea,(*^__^*) we'll do better and better!
Best regards!
YOYBUY

BN
2 reviews
1 helpful vote
Follow NA K.
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Happy and satisfied
September 4, 2017

I've used Yoybuy since 2013 and have been pretty much satisfied with their service. The interface is easy to use and quite straightforward. I do admit that once in while there are issues popping up but most of the time they are resolved in timely manner (the fact that I share the same timezone as Yoybuy helps).
The ordering process is easy and it usually takes a few days to a week for my items to arrive. Once they're at Yoybuy warehouse, I would have them shipped to me. I don't know whether because I use DHL but my packages are normally shipped out the next business day/next 2 business days.

Date of experience: September 4, 2017
YOY B. Yoybuy.com Rep
over a year old

Dear NA,
Thanks for your careful review for YOYBUY, we're so honored to serve you! Have a nice day!
Best regards!
YOYBUY

Mexico
1 review
0 helpful votes
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Excellent service
September 4, 2020

The truth is, everything is super good with yoybuy I think they are one of the best shipping platforms for Mexico, since I am from that country. I have not had any problems with them. Apart from their support they are the best at doing their job since they give me quick and simple solutions. I just have to say that simply to buy exclusive items I am staying with yoybuy.

Date of experience: September 4, 2020
Netherlands
1 review
0 helpful votes
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For already years I buy a lot via Yoybuy, both for business and private. It is a very reliable company which processes run smoothly, quick replies/action and for a reasonable good price/fee. Also the steps to become a major customer with advantages works good.

Date of experience: September 21, 2020
Netherlands
1 review
0 helpful votes
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Good service
April 23, 2021

I received our first package in excellent condition. Many thanks to the support team. Receive it quick.
Customer service is the best and the bigger is your shipment yo will get a lower cost in your courier.

Date of experience: April 23, 2021
Texas
1 review
0 helpful votes
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Great Service!
September 9, 2020

Very helpful for buying things on Taobao! They have helped me purchase multiple items over the last few months and I am very happy with their service! They are quick to purchase the items for me and the items are always packaged and shipped really well! I highly recommend this site!

Date of experience: September 7, 2020
Poland
1 review
4 helpful votes
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ORDINARY THIEVES
October 16, 2018

ATTENTION!
Three months ago I paid over $ 300 for the package.
I have not received parcels.
Yoybuy wants money from me again (2500 cny).
If I pay them again, maybe they will send a package to me or not.
These are ordinary thieves, they take the money but they do not send the goods. I inform the police in China about everything.
Perhaps they will be closed down by this business.
I warn you of using their services.

Date of experience: October 16, 2018
Mexico
1 review
0 helpful votes
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AMAZING
October 9, 2020

I had a couple of doubts when using the service, but it turned out to be an excellent service, my package arrived in excellent condition. Requesting proof that my package arrived in good condition was also very satisfactory. I highly recommend it

Date of experience: October 9, 2020
Philippines
2 reviews
14 helpful votes
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Been using YOYBUY for years, and they provided me great service when packaging my items. And They pack my packages no joke, but all safe and in boxes. And they also have super friendly customer service! Most of them would do the extra mile just for me to get my package.

Date of experience: July 9, 2020
New Zealand
1 review
12 helpful votes
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I love using yoybuy! Definitely the best I have used. Super communicative and I always get my items super fast! One of my favourite things is that they always send me messages when they need to communicate with me about an item. Also low fees which is awesome. Definitely use yoybuy!

Date of experience: July 9, 2020
Arizona
1 review
8 helpful votes
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The Yoybuy team is really very efficient. They inform the buyer of all the details related to the order. They check the condition of the item, its correct protection and packaging. Once everything is ready, they ship it out quickly. Surprise for me: only 9 days to USA. I am very satisfied and I will buy from Yoybuy again. I recommend it.
Thank you

Date of experience: July 30, 2020
RU
1 review
0 helpful votes
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Review from the user saa74.
I really enjoyed working with Yoybuy. Simple registration. It is very convenient to place an order. The employees quickly made an order, checked the goods and sent the package. For all questions, a quick response. The package is well packed, trackable all the way. Thanks for your work.

Date of experience: January 27, 2021

Overview

Yoybuy.com has a rating of 3.7 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent and fast delivery. Yoybuy.com ranks 13th among Discount Shopping sites.

service
68
value
67
shipping
69
returns
57
quality
66
+118