Beijing, Beijing Shi 100085, China
They are clever scam artists.
They overcharge for every item.
They then ask for extra money for selected items to drain more money from you.
They then over weigh items so they can further steal money from over charging for post.
Ontop of that the post insurance is a scam, if items arrive broken they refuse to honour it.
I caught them over charging for items and asking for extra money by contacting one of the sellers who confirmed it was all a scam technique.
Then they fight to prevent refunding you, demanding you cancel dispute before refund fully knowing that you lose all buyer protections by doing so.
They then add a higher amount of money to your balance to try convince you into doing this... they have utter control over the withdrawal process so they can simply wipe the balance and leave you completely robbed.
These guys are utter scum to the highest levels.
Never EVER use these people they will rip you off steal from you.
YOYBUY IS A SCAM.
2 years use the services of this site. Very happy. Good packaging, fast delivery, technical support helps to solve any problems
I use the warehouse, I buy things myself.
Very responsive and careful staff!
It has already come a lot of parcels, packaged remarkably.
Shipped very quickly. Recommend!!!
Пользуюсь складом, вещи покупаю самостоятельно.
Очень озывчивый и бережный персонал!
Пришло уже очень много посылок, упаковывают замечательно.
Высылают очень быстро. Рекомендую!!!
I've used yoybuy a few times. Great communication, great shipping time, great packaging: - great service!
Excellent service. We use yoybuy once per mounth. Shipping always 20-30 days in Russia. Quality packing very good. I recommend
I have worked with this company for 5 years. I have to say that prices r very, very high, in 2-2,5 times if to compare with AVARAGE prices, not low prices.
But sirvice was good about first 3 years
After that probably people (workers) changed and survise became not good (about last 2 years). They send parcels very slow, sometimes 2 weeks passes between giving me track number and viewewing this track on ttps://www.17track.net. Every time YoYbuy says that post is very slow, but this is not truth! They you bring a parcel to post office, they scan it and this moment you can see this track in sistem. Low speed is just a low speed of yoybuy workers only!
Last case was they lost my parcel (with insurance) and they gave me back money FOR DELIVERY (about 5 dollars) not for I had in this parcel. Can you imagine this?
So I will never advice this company to anybody even if they promise 10 dollars for good rewew.
Price is expensive and slow delivery, tooks almost 3 weeks to receive by using epacket , estimate delivery is 7 days and cost is 11 usd. Have use another forwarder before which is cost 5 usd and delivery time is 4/5 days only, not recommended for malaysia people. DM to my inbox if you would like to now thats cheap reasonable price and receive quickly.
Well and quickly do their job, sending is very prompt. The packaging is good, tracked to my house. Some of the goods chosen by me will be well packaged into one.
Very qualified staff, really enjoyed the chat. He took delivery to Russia with a weight of 2 KG, delivered within three weeks and packed extremely fine. The manager helped to deal with the method of ordering on the site and generally provided all possible assistance. Thanks you.
I requested a refund for pre-ordered item that I decided I no longer needed. Item wouldn't be released until early next year so, the only thing I had done was pay Yoybuy the initial price + fees for the item. In the end I had to go through PayPal to get the refund. Yoybuy's rules say your refund will be returned by original payment but, that is not true. They refund it to your Yoybuy wallet and then ask you to transfer from there to your PayPal account. Customer Service Chat will not help you. They will pretend to be nice and call you "Dear" and "Sweetie" but when ask them to follow their own rules the "niceties" stop and they get very rude.
If you start a PayPal claim/dispute against Yoybuy for their shady practices they will freeze/lock your account without warning.
Thankfully, since I paid with PayPal I was able to get my refund.
Be careful when using this site and be extremely wary if you're going to use something like a debit card or gift card that works like a credit card
i will rate this poor all they can think of is their side only not the buyers side.they did not allow me to use my credit card for the amount of $227.34 and said for security purpose and they advice me to use money transfer. how about myside if i didn't receive my item?.. it's difficult to trust money transfer..
Three months ago I paid over $ 300 for the package.
I have not received parcels.
Yoybuy wants money from me again (2500 cny).
If I pay them again, maybe they will send a package to me or not.
These are ordinary thieves, they take the money but they do not send the goods. I inform the police in China about everything.
Perhaps they will be closed down by this business.
I warn you of using their services.
Very rude and will not help you. Things are not clearly labeled as refundable or non-refundable. Disappointing especially when I have been a long time customer.
after they gives you a price with fees for his comission
they ask you for another FEE + 10% of the cost of the product LOL, so much for expensive ones, + shipping cost by EMS (expensive) + other fee + you have to pay customs in EMS and this is very expensive.
When you pay all this and your price is multiplied x2x3 than other webpages, they send you a copy or bad quality item same as you ordered, and this only if you recieve it.
am very upset with yoybuy agent service. the parcel came with missing items and nobody helped me. They onyl said your items are not in our warehouse. They demanded to weight the 20 items again. I have receipt but They dont contain any information about number of items and contents
ordered 2 items from yoybuy. The first arrived and the 2. went back to China with no explanation. Now, they want to charge me again for shipping cost to get it to the USA. Stay away from this yoyfake.....
Sorry for any trouble caused to you, please tell me your username, we'll check for you! You can also send your questions to email@example.com or Live Chat. Wish you everything well in the New Year!
Through YouTube I was looking for a China purchasing agent
Yoybuy comes to me.
I registered and read all the tutorials, soon I started to choose my products, I chose payment by Paypal and made a big purchase of 622.00 dollars, soon after paying the purchase I went to check and everything was all right, I went to sleep, the other day going to buy more, my surprise, the site did not allow my login, I tried again and nothing ...
I emailed them that they would only respond the next day, they said that I was a new buyer and that the volume would have to take the money from Paypal and pass it on to them on deposit.
I laughed, what reason would this be, it seems that I will take the security of Paypal to deliver to these [edited by the Claim Here] by deposit.
I contacted, Paypal opened a dispute, there they decided to dialogue, serto? No, it was not like that, in the dispute they wanted me to close the dispute for them to return my money, I asked Paypal for an argument, they defended me, they said not to do it, that if I did I would lose my payment because of that I do not give more to open dispute.
Conclusion, take care of p ilan, on the other side of the world.
Have lost 120 for shopping with YoyBuy.com Have ordered a washing machine part, that has arrived used and broken. The company has refused to provide any explanation and offered us 6000 points instead of refund.
I am sure you can buy a bag of Chinese Tea through them and you will receive it, but the rest of the goods, as clothes, electronic items, etc, do not even attempt to buy, as you will regret it.
Poor communication, they simply do not read your email and do not want to understand what you have asked them. If you want to loose the hard earned money, better to give to the charity. THINK TWICE BEFORE MAKING ANY PURCHASE TROUGH YOYBUY.COM
This my first and last shopping with them.
I made two purchases through this intermediary. Excellent service and excellent service. Especially I liked the fact that the intermediary is working with webmoney, it was convenient for me.
The delivery was fast, the packaging was excellent, everything came whole and not damaged.
I havent even received my order yet and have so many problems with this website/customer service. I ordered two very cheap things. One of those things was suddenly out of stock. They then asked me for 18 dollars worth of shipping and handling. I mailed them it was too much, asked if I could get a refund. It wasnt possible. They told me to just buy more so it would be worth the effort.. so I surfed the Chinese webshops for some other cheap things. One amongst those things was an umbrella, which after many weeks they told me was too big to go through customs and pay us more for air shipping. I went back and forward with them about how its not my fault the umbrella is too big and that its decent customer service to just take that shipping money out of the money I ALREADY PAID THEM. It still wasnt possible and suddenly the reason for asking more money was the weight. Absolute LIARS. Their story changes every time I ask about my goods and they have never heard about good customer service. When my goods arrive I will NEVER buy from this site again.
Firstly sorry for any trouble that caused to you, you can reflect problem to us at firstname.lastname@example.org or LIve chat, our number is +86-10-56147027, please contact us at 9:00 a.m-6:00 p.m Beijing time.Also, you can leave your username, we'll check for you!
The service i have received from this site is ridiculous. We have order Samsung Washing machine PC board, after making the payment we have forced to wait up to 14 days for the item arrive to YouBuy Warehouse, as for very strange reason the seller was unable to send the item.
After another 40 days of waiting we finally have received the parcel. Guess what we have found there, yes Samsung Washing machine PC board, used, with broken parts, dusty, smelly board. After investigating the board we can see that the board has been taking from the old broken washing machine and we clearly can see that there is a sign of repairing as there was a different half way silicone filling through the top of the board.
The item was advertised as brand new, but we have received used with burn smell, broken with dust covering the board.
This is unbelievable. We have contacted the company to get some explanation and have send them multiply emails regarding that matter.
There is no customer support to deal with your issue. We will dispute this case with our bank.
Would I recommend this company, "ABSOLUTELY NOT", stay away. If you ever want to buy anything from China please use trusted sites, like AliExpress.
Stay away from YoyBuy.com
Sorry for any trouble that caused to you, there may be some misunderstanding between us, you can contact us at email@example.com or LIve chat, our number is +86-10-56147027, please contact us at 9:00 a.m-6:00 p.m Beijing time.
I was looking for a good company to order goods. Friends advised YOYBUY. Acquainted with the company and was surprised. It's simple! All clear! Available! And most importantly, honestly! There are no hidden costs. There is no deception. The service works quickly. I will only buy through them. Try it yourself. You will be surprised.
Don't use it. Scumbags. Sara Li, Michael, Rein, Mia only idiots working there.
Tel. +86 (10)84819775-6117 | Cell. 15910718141 | E-mail. Sara.firstname.lastname@example.org
Address. Room 1406-1408,Building E,Lonhqi Square, Huangping Road, Huilongguan District,Beijing,1002218 China
I am using it for few years and I am very satisfied. I will continue to use it because YOYBUY is very efficient, I get my stuff at time, and in 90% it suits pictures I saw on web page.
Do not check the goods, order came with all in wrong color/ size, also miss some.
They refuse to make any refund.
Rude customer service ever...
Made a PayPal claim to get my money back. I won the dispute.
Firstly sorry for the inconvience caused to you! Any question please contact us at email@example.com .
Customer Questions & Answers
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Sorry for this. You could send email to firstname.lastname@example.org thanks a lot
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@raffaele according to me you can go with yoybuy because they are 100% reliable.I am using yoybuy from a long time so nothing with them.
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