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Yoybuy.com

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GB
1 review
1 helpful vote
Follow Nicola W.
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I Use them for their forwarding parcels service.
1- I buy direct from Tmall and Taobao where each shop ships it Yoybuy.
2- You get email prompts listing the weight, parcel code and date logged.
3- I check the parcel codes and sometimes the weights to those listed on my Taobao/tmall delivery orders.
4- though rare, If a parcel has not been logged within 2 days of the Taobao Delivered Notification, I send Yoybuy an email. They are very quick in responding to emails and finding wayward parcels:)
5- the greater the weight the cheaper per kg it becomes. Quick delivery times. Mine normally come between 4-7 days of sending.
Important to remember: If you pay by PayPal, it adds funds to your Yoybuy account rather than directly paying it. You just go to the parcel and pay it with these funds, almost as quick as the direct card payment.
Any over payment of weight gets refunded to your Yoybuy account and then you use it off my next parcel :)

Date of experience: August 21, 2017
YOY B. Yoybuy.com Rep
over a year old

Dear Nicola,
Thank you for sharing your detalied experience on using YOYBUY, it'll help others!
Best regards!
YOYBUY

Georgia
2 reviews
13 helpful votes
Follow Kelly N.
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This is my fourth time with YOYBUY and I have even more packages coming! I am forever in awe with their customer service and speedy replies to any questions I have. I had chosen a shipping service that was a little out of my price range and they happily switched it to an equally fast but cheaper service for me with no issues! My packages were done the way I had requested!

Date of experience: June 9, 2020
Texas
1 review
0 helpful votes
Follow Paint S.
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I've tried other taobao agents and they never have people who can communicate well or in a timely manner. Yoybuy, on the other hand, was able to do both. I would definitely recommend yoybuy as the go-to taobao agent.

Date of experience: March 29, 2017
RU
1 review
8 helpful votes
Follow Na A.
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I use You buy for almost 10 years and it always has been attentive, precise, staff very helpful. I don't speak Chinese but I had never problems with communication with sellers. Parcels sent immediately, packed with care and love. Will not look for another service

Date of experience: June 15, 2020
Pakistan
2 reviews
0 helpful votes
Follow Sarah M.
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Very good first buying experience.
May 28, 2022

This was my first time using any proxy service. I am from Pakistan. Since PayPal service is not available in my country, I was relieved to see that I could use other payment options on this website, because many other proxy sites do not have such payment options. I had been in constant contact with the CSR and they helped me with every question that I asked. They also helped me with writing the waybill(as per my requirement) which led to a smooth custom clearance here. Everything reached me in perfect condition. Except for two small photocards boxes with dents. The parcel was quite heavy in weight so I am surprised & delighted how everything came in perfect condition. As I constantly asked them to pay attention to minimise damage. And I am very happy for that reason. I personally think it is an easy to use website for everyone. I did read many reviews before placing orders with them, I was not quite sure but my experience was great with them. I haver placed my second order with them already. I must mention that the shipping fees is high, but I don't think there are any cheap shipping fees when it comes to proxy sites. As I searched quite alot before using this one. Hopefully, yoybuy maintains their standard and good services in future.

Date of experience: May 26, 2022
North Carolina
1 review
0 helpful votes
Follow Lis C.
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Unreliable agent
October 6, 2021

The package was shipped in March and returned to their warehouse in China, it's October now and there is no news about the returned package. The insurance purchased along with the shipping fee has no use so you basically risk losing all your goods and the shipping fee.

Date of experience: October 6, 2021
RU
1 review
0 helpful votes
Follow Sergey F.
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I use the warehouse, I buy things myself.
Very responsive and careful staff!
It has already come a lot of parcels, packaged remarkably.
Shipped very quickly. Recommend!
Пользуюсь складом, вещи покупаю самостоятельно.
Очень озывчивый и бережный персонал!
Пришло уже очень много посылок, упаковывают замечательно.
Высылают очень быстро. Рекомендую!

Date of experience: May 8, 2019
Spain
1 review
13 helpful votes
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Scam site
September 7, 2017

Do not check the goods, order came with all in wrong color/ size, also miss some.
They refuse to make any refund.
Rude customer service ever...
Made a PayPal claim to get my money back. I won the dispute.

Date of experience: September 7, 2017
YOY B. Yoybuy.com Rep
over a year old

Dear Ada,
Firstly sorry for the inconvience caused to you! Any question please contact us at service@yoybuy.com.
Best regards!
YOYBUY

Romania
1 review
8 helpful votes
Follow Dan A.
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This site can very well scam you, probably they fulfill low value orders so that they get the slightly higher ones where they grab the money and don't deliver.
Unfortunately I just ordered on their nice site goods from Taobao of ~$750 and they refused to fulfill the order, sent some scammer style emails that I should pay them again via western union for "security" reasons. I am now trying to make claims with Visa to recuperate my money, hope it would eventually work.
Awful experience. Do not do business with these crooks.

Date of experience: September 1, 2017
YOY B. Yoybuy.com Rep
over a year old

Dear Dan,
We have refunded your money on 1st. Sep. The money would be returned to your bank card on 7-15 working days. Please noted to check during these days. Have a nice day!
Best regards!
YOYBUY

Croatia
1 review
0 helpful votes
Follow Ezay T.
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Scammers
December 2, 2020

They are charging money for digital goods! Mentioning that item who cost 0.96$ need pay additional 6$ to be digitally delivered. My opinion that this not okay from you guys and this considers as scam! Most of Asians have same mentality and they will scam you if that's possible! Stay away from this website and safe your money!

Date of experience: December 2, 2020
Viet Nam
1 review
1 helpful vote
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Buy from China
August 16, 2017

I have used this site for more than 4 years and never had problems that customer service could not solve very quickly.
They are helpful and good at what they do prices are good and many choices of ways to pay

Date of experience: August 16, 2017
California
2 reviews
5 helpful votes
Follow Dannie z.
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I was looking for a good company to order goods. Friends advised YOYBUY. Acquainted with the company and was surprised. It's simple! All clear! Available! And most importantly, honestly! There are no hidden costs. There is no deception. The service works quickly. I will only buy through them. Try it yourself. You will be surprised.

Date of experience: October 26, 2017
Argentina
1 review
0 helpful votes
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Happy Purchase
May 16, 2016

Hello! I want to tell how successful my purchase was through this page (yoybuy), I bought covered winter and... I fell in love all of them! Excellent quality and attention! I recommend always! Obviously if you like to be fashionable, yoybuy can not miss!

Date of experience: May 16, 2016
RU
1 review
0 helpful votes
Follow TATIANA K.
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I liked it!
November 13, 2020

I first tried to order on this site. Everything is very convenient and clear. All my products arrived at the warehouse within a week and I waited about two weeks for delivery to Russia. Everything came in accordance with the photos, the whole thing! I was very surprised that the cost of my products came out much cheaper than other offers. And I was very pleased that all the goods (from different stores) come in one package-all together. I'll order more

Date of experience: November 13, 2020
TW
1 review
1 helpful vote
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Magical work
March 22, 2016

I was recommended by my friend to use yoybuy at first i was hesitating but later I was really amazed with their fast shipping and good customer service. Definitely i am gonna buy again from yoybuy as long they are serving me elegantly.

Date of experience: March 22, 2016
Canada
1 review
4 helpful votes
Follow Mitchell S.
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I ordered some items through this service and was promised that the shipping cost would be a certain price which was competitive, but when it came time to pay for the items to be forwarded the price they were charging was 3 times as much as they said making it really unreasonable to pay. When I contacted support they were no help through e-mail, sending a couple copy and pasted sentences of irrelevant info. Chat support recommended that I wait until I order more to pay for it then. The costs were twice as much as you would pay on dhgate or alibaba.

Date of experience: April 7, 2017
Philippines
1 review
12 helpful votes
Follow Maea A.
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I have been using Yoybuy for so many years now and they have been really good in customer service as well as grant my requests in ordering and in packing my parcel for shipping. For instances with missing or broken items, they make ways to compensate and refund. I honestly don't know why other people are having problems with them, but so far in our years of ordering from them, they have been the best Taobao agent I had! Thank you so much Yoybuy! :)

Date of experience: May 20, 2020
RU
1 review
0 helpful votes
Follow Diveeva A.
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Supper service!
October 24, 2020

High-quality delivery. Excellent service, very easy to use, long delivery, but high-quality to the door, personally in hand, I really enjoyed working with you, I want to receive discounts and bonuses for my orders!

Date of experience: October 24, 2020
RU
1 review
0 helpful votes
Follow Dmitry R.
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Very high quality service
September 21, 2020

I bought several measuring devices on Taobao using the Yoybuy service and I did not expect such a level of service, online chat is always in touch, as well as fast order sending and clear fast order payment. At my request, the parcel was Packed well and securely, which I am very happy about. I was very satisfied with this service. Thank you so much Yoybuy!

Date of experience: September 21, 2020
Ukraine
1 review
1 helpful vote
Follow Karina M.
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If you want to buy from chinese websites, that dont ship worldwide - this service is the best option! With the warehouse you can shop online from various websites and then arrange a parcel to your country) very cool)

Date of experience: August 18, 2017
YOY B. Yoybuy.com Rep
over a year old

Dear Karina,
Thank you for review, yes we can combine many packages into one parcel and free strorage for 90days!
Best regard!
YOYBUY

Overview

Yoybuy.com has a rating of 3.7 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent and fast delivery. Yoybuy.com ranks 13th among Discount Shopping sites.

service
68
value
67
shipping
69
returns
57
quality
66
+118