YelpReviews 1,588

Where do I begin. I called for take out. Young lady who answered phone was in a super rush. Had to repeat my order several times for two No 1 whole Italian subs (one with hot peppers), a turkey sub and meatball sub There were no prices in online menu I had viewed; maybe my fault.
I was told it would take 20 minutes; I showed up with mask and gloves 25 minutes later and it wasn't ready, although there wasn't anyone else in store, so it didn't appear busy I was asked to pay and it came to $45. One of the people making sandwiches asked for my credit card and said to toss it over the counter, which was no problem, although he kept on the same gloves that he was making sandwiches with. Both employees didn't have masks on and it was apparent to me that gloves weren't changed between handling good and money.
When I got home, I found two 6" subs of BLTs, one with hot peppers and one without; these were not the No 1 whole Italian subs I ordered.
Meatball sub was ok, which turned out to be a $14 Giant (wow) and the turkey sub was fine.
In summary, inaccurate order taking, dismal value if a 6" sandwich is considered a whole sub. Using same gloves to make sandwiches while touching credit cards and money is unacceptable, as well as no mask while breathing on food. I lost my appetite and won't be going there again.

All they do is take your money. I had a recorded conversation (which they wouldn't let ANYONE listen to!) that stated they were to only charge me $120 per month and NO MORE because I couldn't afford it. They charged me $316.66! Then I couldn't even get it reversed going through my bank even because they wouldn't let ANYONE listen to the RECORDED PHONE CALL. BEWARE! BEWARE! BEWARE! They will RIP YOU OFF! They are not true to their word and they have ZERO integrity! They could have made a whole bunch more money off of me if they would have just fixed the initial problem and then I would have continued business (if they would have just charged me what the said they were going to!) DUMB way of doing business! They must take lessons from trump.

These people sweet talked me into doing a ad for my business. I am a one man freelance painter. Well I told them I could not take work until mid April but I all of a sudden get $400 direct withdrawal without my permission. This company needs to be reports to IRS and Justice department, these so called "clicks"
I get $400 charge from clicks in one week! No calls no jobs

I was not expecting to pay anything... then woman gets smart with me when I call in. Yelp just took $400 I need to feed my family! My account bounced!

I wish I can give them no star... I wish I could see this reviews before... Please please please stay away from this company. They are just fu**ing company to take money from your pocket. I can't control I wish I can cursed them for one hour or sue them or take them to court or jail. I am a small business owner and it's really hurts when someone takes your hard labored income money....... They charged me $690 for a month even though my monthly limit was set to only $360... I called them and they gave me fu**ing crap.... They did this when COVID-19 is going on... I am literally CRYING for my $330 that they took illegally from me... AGAIN STAY 100,000 miles away from this company... please..

Yelp removed my review before determining IF I had a genuine buying or service experience. I have paypal evidence.

I'm not sure if you can Trust Yelp reviews at this point. Removing negative reviews and I'm sure, not removing positive reviews of companies.

Email here:
Yelp HQ *******@yelp dot com
To:
Brent

Tue, Mar 31 at 1:59 AM

Hello,

We're reaching out to let you know that our moderators removed the review you posted to the private investigation office Truthfinder in Wallisellen, Switzerland because it didn't look like your content depicted an experience at this location.

To learn more, check out our Content Guidelines

"I don't recommend this service. Waste of time and money
Read the BBB reviews before joining. I wish I had.
Yesterday I decide to try your 5-day Trial
Includes UNLIMITED Reports

3/19/2020 8 48 AM Signed up and paid.
3/19/2020 1 20 PM Canceled
Spoke with customer service JONSEON

Address's wrong, phone numbers wrong, No employment History, no pics, licenses not correct.

Definetly, i do not recomment this company or web services, i did created a profile for my company with payed Ads and i don't see any diference that was the first strike, second strike... from 4 reviews i get from previous and current customers 4 were marked as "NOT RECOMMENDED" and last one but not less important the customer service doesn't help on anything and the girl was trying to compare yelp with Google! Really? It's Google the most powerful company in informatics... and she didn't do anything at the end to keep me happy, bottom line... I'm shutting down my yelp Ads and services right away!

YELP is worse than the Corona Virus. This company strives to spread Negative reviews for any BUSINESS that works hard in the service business. All of us know, it's hard to please everyone in the service business, but we certainly try to. My company has been open for over 15yrs and a lot of my clients ask me, WHY DOES YELP ONLY POST NEGATIVE REVIEWS? I TOLD THEM THE ARE JUST LIKE CNN AND SPREAD FAKE NEWS. My clients after leaving my business tell me they are writing positive reviews and have shown me emails proving that. The emails show me they have taken their time after a few days or hours to write good reviews and Yelp just deletes them. I can wait for THIS COMPANY TO PAY FOR WHAT THEY HAVE BEEN DOING TO MANY BUSINESS THAT DON'T DESERVE BAD REPUTATION.

Horrible nonresponsive arrogant only go by a contract and charge tack on fees company
This is a very stuck by only the books -don't get a damn -about a customer -only to use their contract to their gain company
I will NEVER USE OR GIVE RECOMMENDATION FOR THIS COMPANY
DO NOT USE PUBLUC STIRAGE
LOTS OF MISLEADING ADS -DONT BELIEVE THE $1 first month fee
You'll pay Alot more and don't trust them to get a bargain -they will find a sucker in you if you think they'd give you a deal
They are NOT HELPFUL OR BY ANY MEANS EASY TO GET A HOLD OF -Locally or Nationally. Definitely Not willing to resolve anything locally or on a national level with a customer other than put a contract in your face
Only good thing is they do have a local gal that was really sweet and nice
Too bad they as a company are beyond terrible and they will move to sell your stuff the moment you challenge them
Never have a seen a business do this
Who take advantage the moment they are not paid with only adding on fees rather than find out what is going on with you as a customer
Only to shove a contract in your face
Def Not customer friendly or customer driven by any means
Yes you Public Storage
Customers are not a number or like cattle

I am running a single family small business in Virginia Beach.
Be careful they have agents who call you to convince to pay for an add campaign. They're very kind, and convincing until you say yes.
One of them convinced me to start a campaign and promised me to stop it at Valentine's Day. She did not do and I realized it from my credit card statement. They charged me a lot.
Then I got in touch with their customer service to explain the situation. They have removed their kind mask and did listen to me.

My evidence was my conversation with Yelp agent. They neither did ask their agent, nor did listen to Voice recording.
They shot the door and cut the communication.

You
Enjoy
Losing
Profits?
Yelp will tell you anything they want to get your money. They will tell you you will only pay one hundred something dollars and then charge you over 400.00$ for one month. They are extremely deceptive and do not care about taking your every dollar. I have a small business and an just starting out. They hit my personal account for 758.00$ 2 months after canceling their service. I originally canceled after I started noticing none of the leads from them were responding to me. Biggest scam an waste of money ever. Much better results on Angie's list.

I signed up with yelp thinking it was a good idea. However, now I realize that it is not good for small business. I signed up with them and I was charged $934! I don't think so! I called to file a claim/dispute with them and they mentioned that their service is not guaranteed and they would look into it. They sent me back an email stating my claim was dismissed and I still owe the $$. Well, my money is not guaranteed for this type of nonsense. I do not believe I received 900 dollars of service. This is theft. I'm very disappointed and angry.

The whole idea that customers can review a business is unfair. In every case when we have gotten a bad review the information was incorrect, exaggerated, and otherwise misleading and thus damaging to the business. Yelp does not provide a good source for finding a good business it only provides a source for unhappy people with unjustified, misleading, and inaccurate complaints because they are angry they didn't get what they wanted. If yelp were fair maybe we should be able to review the customer. How they are mean, unfair, that they lie to us and they try to get things for free that they don't deserve. Yelp is bogus..