website thubmnail of Xenon Pro

Xenon ProReviews 6,191

3.7

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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Xenon Pro Reviews Summary

Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 12th among Auto Accessories sites.

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25,720 reviews
Lorraine V.
1 review
0 helpful votes
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Very organized site
January 3, 2020

Very organized site

Date of experience: January 3, 2020
JUSTIN K.
1 review
0 helpful votes
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VERY EASY TO ORDER AND FIND THE LIGHTS
January 3, 2020

VERY EASY TO ORDER AND FIND THE LIGHTS

Date of experience: January 3, 2020
David K.
1 review
0 helpful votes
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These bulbs give too large of a pattern instead of keeping the beam on the road.

Date of experience: January 3, 2020
Amos L.
1 review
0 helpful votes
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Need magnifying glass to read instructions
January 2, 2020

Need magnifying glass to read instructions. Just put it together, had to read and re-read instructions. Have not used or set up camera yet. Only had One card with camera. Not sure if that's the only card needed.

Date of experience: January 2, 2020
Kevin M.
12 reviews
0 helpful votes
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Very easy process to identify the product I need
January 2, 2020

Very easy process to identify the product I need. With that said, the product arrived with a visible scratch to one of the fan housings.

Date of experience: January 2, 2020
Steven W.
1 review
0 helpful votes
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I usually upgrade to HID's on all my vehicles
January 2, 2020

I usually upgrade to HID's on all my vehicles. I have always used xenonpro.com. The quality and prices are unbeatable.

UPDATE: (December 15-26)- after I received my order, one of the ballasts was bad right out of the box. After chatting with customer service through the instant message app, I was told I needed a relay harness, (as an automotive technician for 8+ years) I knew it was a bad ballast, and the customer service rep gave me a little bit of a hard time about it. But After paying another $20 for shipping, I received the 2 ballasts very quickly. I now have working HID's in my 05 outback! Despite the few inconveniences I had, I'm very happy overall with my purchase.

Date of experience: January 2, 2020
Michael T.
1 review
0 helpful votes
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Fast and easy website with exact fit bulbs
January 2, 2020

Fast and easy website with exact fit bulbs. Havent put them in yet so we'll see what happens.

Date of experience: January 2, 2020
Robert W.
3 reviews
0 helpful votes
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Quick and easy, no hassle!
January 2, 2020

Quick and easy, no hassle!

Date of experience: January 2, 2020
Joshua S.
1 review
0 helpful votes
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Great product and great customer service
January 2, 2020

Great product and great customer service. Had 0ne little issue and customer service was able to help and fix problem very quick and easy

Date of experience: January 2, 2020
Jeff k.
1 review
0 helpful votes
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Great products!
January 2, 2020

Great products!

Date of experience: January 2, 2020
Marcus G.
1 review
0 helpful votes
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It was good but live chat went on couple times and never got a response and waited for a while for a response and dont want to go past the 30 day return period.

Date of experience: January 2, 2020
Silas M.
1 review
0 helpful votes
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Very easy ordering on the site
January 1, 2020

Very easy ordering on the site. Customer Support verified my HID requirements.

Date of experience: January 1, 2020
Norm R.
1 review
0 helpful votes
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Products arrived quicker than expected
January 1, 2020

Products arrived quicker than expected. I would purchase from them again.

Date of experience: January 1, 2020
donald R.
1 review
0 helpful votes
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Great
January 1, 2020

Great

Date of experience: January 1, 2020
WILLIAM H.
2 reviews
0 helpful votes
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Simple, efficient
January 1, 2020

Simple, efficient

Date of experience: January 1, 2020
Kevin T.
1 review
0 helpful votes
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Had to check the shipping choice more then once to go through

Date of experience: January 1, 2020
Miguel R.
1 review
0 helpful votes
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Bad quality plus I received the wrong light bulbs
December 31, 2019

Bad quality plus I received the wrong light bulbs

Date of experience: December 31, 2019
Nick L.
1 review
0 helpful votes
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Pretty straight forward on what bulbs and accessories I would need. Once they are installed, I will write a full review.

Update: The low beams are working ok for now. I had to break the connector on my car because, 1)Universal, one size does not fit all. 2) I managed to "connect" lights to the cars standard headlight connection but they did not work. After an hour, I realized the Xenon connector pins were too far apart so I had to carefully bend them so they make contact. Now they work.

As far as the high beams working, that's a whole different experience. I looked at the stock connection from the car and it is no where near compatible for the high beams. I did not install them. I purchased the high beams according to the website suggestions. I even asked tech support before buying them if they will work. His answer was "If the website says they should work, they should work." Tech support made no effort to research this, just the generic answer.

I am torn if I will buy from Zenon.com again.

Date of experience: December 31, 2019
MICHELLE D.
1 review
0 helpful votes
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Great, Easy to Follow!
December 31, 2019

Great, Easy to Follow!

Date of experience: December 31, 2019
Ewan A.
1 review
0 helpful votes
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Easy peasy experience
December 31, 2019

Easy peasy experience

Date of experience: December 31, 2019