From the business
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
Xenon Pro Reviews Summary
Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 11th among Auto Accessories sites.
Instant Feedback
Excellent buying experience
After searching for my correct type of led bulbs, there web site came up with these led bulbs, after receiving them and installing found that there dimmer than stock halogen bulbs. So went thru there live chat and they said I bought the wrong bulbs that led's do not work with the projector style housing and after I told him that it was there web site that it was the only option that came up when I entered my exact car and model, he then told well you should have known belter and comes up with this page on the internet that says that hid's
Work better and says if I would like to return them at my cost they would sell me hid's. Bottom line they say there USA based but returns go back to a Canada address so for 180.00 dollars you can send them back due to customs charges very misleading company just to get your dollars
These guys don't offer anything better than anyone else selling on Amazon.
In fact their product is worse. As others have noted they tell you to plug in two connectors into the headlight plug and then wrap it with tape. When I finally found they were just not going to work. After spending $197 on to sets of lights, I am told that not only am I responsible for the shipping cost back to Canada, but it also has to go back via FedEx or they will not issue a refund. Plus they will also deduct an additional $30 from my refund. Lastly they don't process the refund for 5 days after they receive the product back.
As the title says "Do yourself a favor and buy your bulbs elsewhere".
I did exactly that and the bulb I received actually had connectors for everything. And we're half the cost.
No connector on the power wires. Customer service rep. Dale tells me to "stick the bare wires into the open female half of the connector and wrap it with electrical tape." This is how they want me to install my kit. Rude, no supervisor, chat only customer service and will not let me talk to any other rep. Product seems to be good Quality but I would not do business with this company due to the way they work their customer service.
Hi Karl, thank you for your honest feedback and please accept our sincere apologies for the service you received. All H11 kits come with bare wires by design and require them to be plugged in directly to the harness and secured with electrical tape. One of our managers will follow up with you on your order. Thank you for your patience and understanding.
They are bright
It was fun since data was provided with enough details
Kevin w immediately identified my problem with the newly installed LED's purchased from you and directed me to a option to solve my problem. Was great and patient in answering my many questions, as I attempt to make night driving in this car much safer for my wife.
Simple and only place I found that states the capacitors are needed for led lights. Shows research.
Quick, easy, informative
Very easy to use site. The web site not a problem, the bulbs are, very bright but they do not project the light beam down the road for better visibility than the standard bulbs. The car is fitted with projector headlamps and I expected a better result than the standard bulbs. Can this be corrected?
Very easy to find and order, BUT the package was completely tore up when I received it and your customer service person didnt seem to care. Received the lights and had cracked covers. He said to just use them. Left a bad taste in my mouth
Informative
Easy, informative, efficient
The LED bulbs did not work
Quick and easy
So far so good, easy to navigate website. Will update once I get the led kit, great kit so far easy installation
QUICK & EFFICENT
IT WORKED FINE AFTER I FIGURED OUT THE INSTALLATION WIRING FOR AN 2002 INFINITI QX4
Very quick shipping and good customer service.
Easy so far
Product did not fit the vehicle as stated. The service rep suggested I pay to have someone install the light bulb. Return shipping to Canada was $135!
Never again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Noel, thank you for your feedback. Sorry the lights didn't work out for your vehicle. Refunds are immediate on our end but can take your financial institution up to 5 business days. Thank you for your patience and understanding.