From the business
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
Xenon Pro Reviews Summary
Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 11th among Auto Accessories sites.
Instant Feedback
I was charged for this order through my band and through Pay Pal. Not sure what happened, but it appears I will be paying for the order twice.
So good that I'm going to continue to look for some more
The company does not research into their own product that they sell.
I bought these based on my vehicles specs. When I had them installed, even with the anti flicker ballist it still didn't work. You would think that the engineers would have known that this LED style bulb doesn't work with projector style headlights. Yet the website will still tell you it's fine and sells it to you.
Issues with Returns!
So they give you a return number, make you declare $20.00 for the return, then refund your money. They didn't say however that shipping cost would be $95.00 from U.S. to Canada. So basically I only got $25 bucks back.
Do not buy!
The product is a rip off. The shipping is a scam. I Also know they make claims on those returns as damaged so they can make even more money from the carrier. The reviews on their site is self perpetually fugazi. This is just another fake company gangster sight out to get your money.
Everything was decent the instructions were worthless. I just had to figure it out the hard way.
I have had good results in using your light bulbs.
Looking forward to having my new LED's in two days
The shopping experience very easy and convenient. I can't wait to see the quality of the product. I'm hoping they work well on off road equipment.
The package in the website was totally different from the one I received not even sure if its the same brand light did not get my order in 2 days took more like 5 days
Ease of use in finding the correct fit and quality of product needed for our family vehicles
The one thing I needed data on though was that on a Camry, there are two positions in the settings which provide a brighter lighting on the low beam setting.
Comment
Very user friendly online purchasing. Product information was very informative. The glass cover on the bulb was very fragile and broke during install due to the tabs being snug fitting. But once the tabs were lined up and inserted with extra force, they twisted and seated quite easily.
Very simple process
Easy to use and find what you need
It was excellent!
Helpful
Great service and easy to find what you need
Great service
Excellent light output and pattern. No flashing from on coming traffic as well.
When I placed the order I followed the proper steps through their website to ensure the product was correct for my truck. The lights arrived well package. The instructions were very small. The online support said there were more in depth instructions which I did not receive. During installation, which should be easy, I broke the lens of the light. My instructions did not say to remove the lens. After many chats with the online support and many tries to install we determined this light would not fit my truck. XenonPro gave me a RMA to return the lights with no problem. Therefore XenonPro engineers did not do a good job matching the light to my truck. I had to pay return shipping and did not receive a full refund. I really wanted these light to work but very disappointed with the purchase.
The online support was good.
Check out was very easy and delivered fast. Extremely bright, solid product...thanks.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Louis, as we explain in our store, LEDs are not ideal for projector headlights. Yes, they will fit and we do sell but they are not optimal and should opt for Xenon HIDs. Return shipping should cost no more than $15 if the return instructions are followed correctly.