A little pricey, but the returns are free and easy. Nice company to deal with. Deals are better on Amazon and 6pm. These are their sites as well. 6pm requires a trip to ups or the post office to return, so I usually buy thing that I already know will fit because I already have purchased one.
I couldn't find sneakers that my toddler liked anywhere. I finally found two pairs on this site. They ended up not having one when I checked out but he was so happy when he got his other pair in the mail the next day. He couldn't wait to wear them to school to show them off.
They were even cheaper then on other sites. I will be shopping here for both of us again shortly and I will recommend this site to my family and friends.
Love this store/site. I have purchased several pair of shoes over the years and the few times they did not fit, Zappos sent me a return box and exchanged sizes with zero problems. And their customer service is friendly, professional, and pleasant.
They're that good. Always engaging, funny, and incredibly personable. Whatever they are paying at their call center isn't enough. The stories are legendary and definitely recommend youtube'ing a view videos to see what I'm talking to. I imagine it's a dream job, but recently bought a birthday present for my fiance and there was a bit of a mix up and they went above and beyond to correct it (while putting a smile on my face). 5 stars and loyal customer for life!
Zappos has agents who speak to you on the phone, which is hard to find these days. They have a good variety of shoes, and sometimes at a discount. They have a good return policy, which I know first-hand. I feel very confident in ordering from them, and I highly recommend this company.
I haven't used Zappos lately but I can't think of a better service when I'm shopping for shoes. Nowadays it is hard to get support and advice from clerks when you're trying to buy the right pair of shoes, not so with Zappos where you can chat on line or via email, besides they carry some of the best brands in the market.
I have never found Zappos prices to be on the low side. For some things they may be. However, the fact that I can order 4 different shoes and send them all back for free is a great deal. I have terrible feet when it comes to shoes. With Zappos I have purchased 2 pairs of shoes, maybe 3, but that was after trying about 9 pairs. Free shipping in both directions made it well worth it.
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