Grumpy trolls pretend to be my feet. Pronation, arthritis and old fractures demand specialized footwear that I cannot afford to have custom made. Zappos zapped the trolls with perfectly designed and fitting shoes that gave me a new lease on life and the prices are wonderfully low for the quality. Customer service is great.
I have no complaints about this site. They have always been great as far as customer service, returns, and shipping. A solid site.
I have particularly wide feet, so I was wary of buying shoes online. However, I finally took the plunge in 2016 and ordered two pairs of black dress shoes to try, each in two different sizes. They arrived very quickly and in great condition. I decided to keep one of each pair and sent the others back. The refund process was so quick and painless... I definitely recommend Zappos to anyone.
Daughter buys from Zappos and Happy with their sercive and great pricing. Twice she changed her mind on style and a quick and easy exchange
I'LL STICK TO DSW NOW AND ALWAYS!!! ZAPPOS OFFERS NO ONLINE SALES...REWARDS OR CERTIFICATES...DSW..DOES~
Literally one of the best shopping sites ever! Easy to use, amazingly great customer service and very quick and easy returns Always ships and arrives very quickly! Wish I could give them 100 stars!
Great experience, they've got a great selection to choose from. Glad they have free shipping - that way I can figure out what size shoe I need in which style. Just can't always predict it so their return policy rocks!!!
Good deeals but not very happy with the quality of the items. I will try to buy from another seller next time.
Will be a regular customer since they were very professional and helped a lot with the experience! Others will charge you more for the same quality of product
Always get high quality items at great prices and returns are VERY fast and easy. Have used them repeatedly.
Routinely order "several" pairs of shoes. Delivery is ridiculously quick and the "free" shipping both ways is awesome. They offer more brands than I could find in a 50 mile radius. Love it!
I really needed a pair of winter boots and ordered 5 from Zappos. I intended to keep at least two. None fit. They took all back - paid for the return shipping... fast refund - WOW! Wonderful experience on returning. I will definitely order again.
I confess I don't shop at Zappos.com as much as I used to, but I still scan their selection regularly. Having a brick and mortar DSW close by takes care of a lot of my shoe cravings.
When I order I get quick delivery and good service - and between Zappos and DSW I can find most anything I crave at a reasonable price.
Zappo's used to have a store in Las Vegas that we visited when in town - apparently the 'returns' went there and it was like Shoe Nirvana but last time we visited it was gone. Oh well, time marches on.
Excellent products, great reviews so you know how things will fit. Free shipping and free returns and super fast receipt of product.
I had trouble with my order but customer support was very professional. They helped me a lot!
Great customer service it would receive 5 stars if they did price matching.
I am a retired teacher who has been wearing New Balance 927 and 928's in double wide widths for many years. I have a lot of arthritis in my feet and need a deep toe box as well as a shoe that will work with custom inserts. I was paying $140 a pair.
I am very impressed with Propet Women's W2034 Stability Walker Sneaker at $74.95. This shoe is comparable to the quality and fit of New Balance at almost half the price.
Zappos is the perfect company ! They do what they say and are honest (rare these days). Overnight shipping for free! Love this company.
A little pricey, but the returns are free and easy. Nice company to deal with. Deals are better on Amazon and 6pm. These are their sites as well. 6pm requires a trip to ups or the post office to return, so I usually buy thing that I already know will fit because I already have purchased one.
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