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Barry C.

Brisbane Australia

Contributor Level

Total Points
172

2 Reviews by Barry

  • Zappos

7/10/23

This mob seem to be running some type of scam. They seem to be affiliated with 6pm.com, as we have tried to order from both sites, only to receive the same message from each of them. I'm not 100% sure how the scam works, but they want to get an "Approval" number so they can charge your bank account whenever they like. I had already confirmed with my bank that the transaction was legitimate, so there should have been no need for an "Approval" number. Shoes were never received, and support is very hard to contact, and slow to respond.

Tip for consumers:
Everything seemed legitimate to begin with, but when my order was not received, I had to chase them twice on their chat support. Neither support person was particularly helpful, and both said that someone else would contact me. Nobody contacted me after the first chat session, so 3 days later I contacted again. 20 minutes on chat to tell me that they couldn't help me and that someone else would be contacting me (again). 3 days later i received the dodgy email asking for an authorisation number.

Products used:
Order was not supplied. Requesting refund through my bank.

Service
Value
Shipping
  • Trustpilot

10/14/19

You can't trust Trustpilot. We gave a bad review to Total AV antivirus after their product destroyed one of our computers. All Total AV had to do was to say that we didn't buy their product. The invoice we received from them was in the form of an email, and that email was lost when their product destroyed our computer. We have the charge from Total AV and a refund on our credit card statement, and we provided Trustpilot with evidence that Total AV had been liaising with my wife through an email that she had forwarded to me before her computer was destroyed.

This should have been enough evidence that we did in fact purchase the product, but NOOOOOOO!, Trustpilot decides to side with TotalAV. That Trustpilot 5 stars everyone seems to have means absolutely nothing.

Barry Has Earned 12 Votes

Barry C.'s review of Trustpilot earned 7 Very Helpful votes

Barry C.'s review of Zappos earned 5 Very Helpful votes

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