I am new to this site, and I contacted a tutor to see if I could speak/email him before we made arrangements for him to tutor my daughter. He would not speak to me before I gave him my credit card information! Why would anyone in their right mind have that information on file where it is able to be accessed by people you havent even spoken to or met yet?? Am I missing something?
I was a tutor with Wyzant for about a month. Sure, it bugged me that they took a 40% commission from my pay but they were still paying me more than my day job, so I did not mind much. My two clients and their children are so nice, appreciative, and genuinely pleasant to work with.
When I was hired by another tutoring company recently and had no choice but to resign from Wyzant due to my new non-compete clause's conditions, I wrote messages to both of my clients explaining why I could no longer work with them through Wyzant. Because the website or people working for them spy on literally everything you do through the site, my account was deactivated "based on recent communications that violate our terms of service" suddenly and without warning or my being given an opportunity to explain or defend myself. As far as I can determine, I did not violate any rules. I simply informed my clients of why our relationship was ending and what they could do in response. I have no idea if I will be paid for the sessions I had pending payment or whether my contact information will remain in their database or for how long.
In light of this abrupt rudeness with no explanation or opportunity to stick up for myself, I cannot say, "RUN AWAY!" loud enough or often enough. This website is unethical, misleading, and (judging by other negative reviews) unworthy of they talent they claim to support.
Wyzant makes it really difficult to understand how to get started as a new tutor. If you do not complete there convoluted process correctly within 3 tries, you will NOT be considered to be a tutor. Without explanation, they will just say, "Sorry you don't qualify", in so many words, without giving much of a reason. Don't waste your time plus they will take a large portion of what you make.
I was very reluctant to get a tutor and Wyzant just happened to pop up on my radar.
The tutor I decided to go with actually messaged me first and we worked out a schedule and I've been very happy with him and I am improving.
I only have slight issues and they're with the people, not Wyzant. One tutor was bugging me a bit and kept sending his entire profile (and reviews) and a lot of tutors are insanely overpriced (in my opinion). But again, that's the people, not the company.
My only slight company complain is that they encourage you to input your payment method before even talking to anyone, supposedly because it makes you look like your interest in tutoring is serious. Still, whenever they charge you you get an email and there haven't been any issues.
I think the issue with most people is that it's like hiring a freelance worker, not someone who is an employee of Wyzant. If you're upset, make sure you're not confusing the tutor from the company.
I have worked with 2 French tutors.
Both times while in the middle of the curriculum the tutors raised their rates, changing the business nature of our agreement.
After my first tutor raised his rates he then decided to stop tutoring and gave no explanation.
My second tutor raised his rates 10$/hr, I declined to pay the additional fee and he charged me a cancellation fee. The problem is Samuel, my former tutor, did not even notify me of the rate change before I could cancel in time for his deadline. He broke his own rule. Samuel was unprofessional and uncaring. Wyzant did not lift a finger to help or understand.
Wyzant provides me with an outstanding white board and digital tools, endless respect and outstanding customer service for my online tutoring. I graduated 2010 with a 3.7 GPA from U of AZ with a PhD and two minors, wrote a textbook that won 4 national awards in 2011/2012, and 2015 was published in an international peer reviewed journal. Yet, after 400 job applications I had ONE phone interview due to age discrimination. I have been a field researcher since 2005. As my husband is a 100% disabled Vietnam Veteran, we live where the year round mild climate makes his breathing possible. Wyzant is always respectful and pays on time.
I'm a tutor and have been for a number of years. From my perspective, Wyzant does a great job. I charge what I want per hour; Wyzant takes their percentage for running this service, and I get the rest.
After many tutorings and many good reviews from students of my work, I sometimes get direct requests for my tutoring service.
The best thing is that Wrzant removes me from having to bill the students directly.
My tutor pushed me to do the rating and write comments frequently on the WyzAnt, otherwise he would not get money from WyzAnt. That puts lot of stress and requirements on both the tutor and parent. As a busy parents, we hardly have time to check the email and write comments every time. That's too much.
From the first call to the last communication via email, the customer care was always there to answer my question, walk me thru solving the problem, and the last but not least they were very patient and took the time to come with the best solution possible, THANK YOU.
The website provided me enough information to find a great tutor. He was responsive to my notes, encouraging and helpful to my son and in a very short time he had the confidence (and skill) to do great on his Algebra II Trig Regents exams. We are very satisfied.
Wyzant offers a multitude of tutors to choose from. The tutor I selected was Esparenza who is a teacher at a local school. She is excellent and very patient.
Wonderful to have a service where you can connect with a teacher face to face, instead of an on-line service. So glad I found WyzAnt to connect me to a good teacher, and one I can meet with when it suits me. Well done for setting this up!
Wonderful teachers thank goodness I found Wyzant they are very professional.
My experience with Wyzant was very outstanding. My tutor was very knowledgeable and the knowledge he shared with me ,help was immensely . He made sure i understood the principles of the subject and how to solve the statistics problems that I had to learn. I would recommend your service because it has help me a considerably in being successful in this course. My tutor was Joshua B and he was an excellent tutor. I would recommend him to anyone who is seeking help in any math course.
Tutor was nice but not worth the money. On top of that they double charged me. I called and they said they would fix error instead they sent me to collections!!! Hit my credit score for being placed on there. I didnt want to fight them anymore so I just paid the collections. Then Wyzant tutored me on something else..Did you know you credit will get hit again for paying it!!! Totally true. Way to stick it to students!!!!
I'm writing a dissertation and needed help deciding on a research design. Ali met with me the same day I contacted him, asked appropriate questions to understand my proposal, and provided timely feedback and follow up. I couldn't have asked for more.
13 Questions & Answers
About WyzAnt (from the business)
We believe that private tutoring is the most powerful way to unlock “I get it” moments—when eyes light up, possibilities unfold, and confidence is born.
With expert tutors across hundreds of subjects like math, test prep, foreign languages, and more, we make private tutoring accessible and affordable, in person and online.
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